Experts Reviews · Company report
Greulich's Automotive Repair logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%77+42Reliability 24%64+15.5Value 14%100+14.1Replies to reviews 7%22+1.6Craft & service penalty94−0.6Momentum penalty88−1.2Experts Score= 71Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.71SCORE

Greulich's Automotive Repair

Chandler, AZ · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #94Position by Experts Score among all companies we track in this category. of 119 tire repair shops · 4.8★ from 1,359 Google reviews

Report card

Percentile vs other tire repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Greulich's Automotive Repair is better than 77% of tire repair shops.B
77
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Greulich's Automotive Repair is better than 64% of tire repair shops.B
64
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Greulich's Automotive Repair is better than 94% of tire repair shops.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Greulich's Automotive Repair is better than 100% of tire repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Greulich's Automotive Repair is better than 88% of tire repair shops.A
88
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Greulich's Automotive Repair is better than 22% of tire repair shops.D
22

Reviews for your job

Customers hired Greulich's Automotive Repair for 8 kinds of job.

Greulich's Automotive Repair for wheel alignment

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.42
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 89/100.How Job match is calculatedBuilt only from reviews Google tagged “Wheel alignment”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#6 / 53
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 42 Google reviews tagged “Wheel alignment” · showing 40

Ashton3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 hours ago★★★★★

I called to ask about getting an alignment after I got new tires and they asked me on the phone how much the tires were. I told them how much Discount Tire was going to charge and they offered to get them cheaper with protection and an alignment! Brought the car in and they had the new tires on quickly on a…

Customer photo from Ashton's review
Great priceTiresWheel alignment
Alan6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

I've been going to Greulich's ever since I moved here 14 yrs ago. The one on Alma School. They have always done a great job and I will continue to keep going there as long as their service is super.

Reasonable priceGeneral repairs & maintenanceSteering & suspension replacementWheel alignment
TamiLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

This place is the bomb. I had my car checked at a Toyota dealership and they wanted an arm and a leg to fix it. So I took the print out to Greulichs in Chandler, since I have done business with one in Phoenix. Well Monte is who I talked to. I ordered the main part from Toyota but got such a good deal from Monte, I…

Great priceAuto body & trim repairAir & cabin filter replacementSteering & suspension repair
Katherine1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

It was good.

Reasonable priceWheel alignment
S4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Monte and team provided very informative, friendly customer service. Gave me important information on CarFax report. I will return for future vehicle service.

Reasonable priceSteering & suspension replacementWheel alignmentOil change
SNLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Greulich's always does a fantastic job. We have taken my vehicle here recently and my husband's truck a few years back when we were having problems. Prices are affordable. They are very honest and knowledgeable and dont try to upsell unnecessary work my vehicle doesnt need. Andrew had great communication and went…

Great priceAir & cabin filter replacementTiresGeneral repairs & maintenance
juanLocal Guide · 76 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Went to a couple shops to get a challenger aligned since I replaced rear toe arms, with adjustable ones, but nobody wanted to deal with those ones, I called a couple shops nearby and I believe Andrew answered the phone and told me to come through they have someone with plenty years of experience, I got there and…

Reasonable priceWheel alignment
Peter5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Ramon and monte the best around! As well as all the other people I’ve had the pleasure of dealing with in front that I can’t remember. One of the few good shops left. Honest fast and reliable. As well as great priced. I won’t take my car else where!

ExhaustGeneral repairs & maintenanceTire rotations
Lisa10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Great service and friendly staff! Excellent job done in a timely manner!

TransmissionElectrical repairBattery service
Glenn4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I was able to get on the schedule the very next day when I called. Dropped my car off at 8 am and it was done by 10 am. Great job. Highly recommend.

TransmissionSteering & suspension repairGeneral repairs & maintenance
Robin4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Great place. Quick and friendly. Very trustworthy! Best customer service!

Battery serviceEngine repairOil change+ Punctuality+ Quality+ Professionalism
mark7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Courteous, professional, timely

Wheel alignment
MaryLocal Guide · 58 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

They were very detailed in explaining what was the problem. Have me a very fair price too

Auto engine diagnosticGeneral repairs & maintenanceTire rotations
Aislinn6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I could not be more satisfied with my experience at Greulich’s. I bought a car from Carvana and could immediately tell something was wrong with it the day I received it. Saturday morning I called Greulich’s to see if they could get me in right away. Paul was so kind and said to bring it on in. He was so helpful with…

Air conditioningGeneral repairsGeneral repairs & maintenance
JessicaLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I made an appointment the day before and though it took a bit after my appointment time for my car to be looked at (it was a Saturday, so completely understandable), they were amazing! They did an alignment check and a basic view of my vehicle and the end result was that my alignment was fine but I needed 2 new…

Wheel alignment
Charlie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I can’t say enough good things about the staff and service here. They make me want to keep bringing my car back because I trust them to be honest and upfront and go above and beyond expectations every time. I won’t go anywhere else because I trust the staff here and their prices and service are unmatched. Cody is…

Oil changeSteering & suspension repairWheel alignment
Bill3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Cody and his team did an excellent job for me as usual. They are great at communicating what is wrong and quick to get pricing so there are no surprises. Very quick to get repairs done with solid fair pricing. Highly recommended for quality and service.

Engine repairGeneral repairsSteering & suspension repair
CassandraLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I've used Greulich for all my vehicle needs over several years and they've always done a great job. Highly recommend their service.

ElectricalGeneral repairs & maintenanceOil change
TomikaLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Repeat customer and satisfied!

Brake service & repairBrakesOil change
StephenLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Fast, efficient, reasonably priced with excellent customer service.

Wheel alignment
Shauna5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

This place has the best customer service I’ve ever received. The people are kind, sincere and funny. Cody and Brad go out of their way, seriously above and beyond, to make sure our vehicles are taken care of. It’s scary and intimidating taking your vehicles to a mechanic when you are not sure what’s wrong and you…

General repairs & maintenanceOil changeSteering & suspension repair
Angelito6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Nice guys.!

BrakesWheel alignment+ Professionalism
Jeff13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

first time here, was told by the manager at Discount Tire he takes his autos here for alignment.. Nice people, on time, good work and they provide a page showing what your alignment factors were before they adjusted. go see them

Wheel alignment
BrianLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I have work done on both of our vehicles! They are reliable and do great work! They are priced very fair and very thorough! i recommend them for your vehicle!

Brake service & repairBrakesAir conditioning
Zachary3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Great place to get your car serviced. 100% honest and very trust worthy.

BrakesWheel alignment
Bill2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Always very helpful and knowledgeable vechle is always ready when requested Thank you

Air & cabin filter replacementBattery serviceBrakes
Andy9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great service and friendly knowledgable staff.

Steering & suspension repairWheel alignment
AnastasiaLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We drive clear past multiple other locations to visit this one in particular. They saved us when our car broke down and they've been nothing short of kind, helpful and informative.

BatteryOil changeTire rotations+ Punctuality+ Quality+ Professionalism
Michael2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Brad was great to work with and they did a great job making sure I understood the work that needed to be completed. It was done in a timely manner and great customer service.

Air & cabin filter replacementBatteryElectrical+ Quality+ Value
Breanna3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Cody is amazing and extremely helpful!

Auto engine diagnosticWheel alignment+ Quality+ Value
Brenna6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The scheduling process was easy, they sent pictures of what work needed to be done which was super helpful, the work was done quickly and efficiently, overall a great experience. Highly recommend.

Oil changeWheel alignment+ Punctuality+ Quality+ Professionalism
Kendall1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Very pleasant experience bring my vehicle in for the first time. Service was great and quick. There were no issues and I enjoyed the overall easy of my service!

Oil changeWheel alignment+ Punctuality+ Quality+ Professionalism
SandraLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Air & cabin filter replacementBatteryBattery service
Adam3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Wheel alignment
Brian4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Rating only, no written review.

Steering & suspension repairTire rotationsWheel alignment+ Punctuality+ Quality+ Professionalism
Kimberly4 years ago★★★★★

Rating only, no written review.

Wheel alignment
edwin5 years ago★★★★★

Rating only, no written review.

BrakesElectricalElectrical repair+ Punctuality+ Quality+ Professionalism
Michael10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Battery serviceOil changeSteering & suspension repair+ Punctuality+ Quality+ Professionalism
Marilyn1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Oil changeWheel alignment
D7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

Wheel alignment+ Punctuality+ Professionalism+ Value

Show more wheel alignment reviews (2 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 46%Reasonable 49%Overpriced 3%Not sure 2%

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