Experts Reviews · Company report
Grey Plumbing Inc. logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%46+3.3Craft & service penalty95−0.5Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

Grey Plumbing Inc.

Speedway, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #19Position by Experts Score among all companies we track in this category. of 44 leak detection services · 5.0★ from 1,135 Google reviews

Report card

Percentile vs other leak detection services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Grey Plumbing Inc. is better than 96% of leak detection services.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Grey Plumbing Inc. is better than 94% of leak detection services.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Grey Plumbing Inc. is better than 95% of leak detection services.A
95
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Grey Plumbing Inc. is better than 100% of leak detection services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Grey Plumbing Inc. is better than 100% of leak detection services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Grey Plumbing Inc. is better than 46% of leak detection services.C
46

Reviews for your job

Customers hired Grey Plumbing Inc. for 8 kinds of job.

Grey Plumbing Inc. for drain cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.12
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$161–$493
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Drain cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#26 / 38

All 12 Google reviews tagged “Drain cleaning”

vicky6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Very professional and I wouldnt think of using another firm

Plumbing leak detectionFaucet installationWater heater installation+ Responsiveness+ Quality+ Value
Byron6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

They were very thorough and helpful. Rob and his assistant did a great job!

Reasonable priceDrain cleaning
JameyLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Avery at Greys Plumbing installed my R.O System, replaced 2 shut offs under my kitchen sink and ran a new water line from the R.O to the fridge. A couple months back he replaced my hose Bibb out front and shut offs at the washer box. He did a stellar job both visits and I couldn’t recommend him more for his…

Plumbing leak detectionFaucet installationGarbage disposal installation+ Responsiveness+ Punctuality+ Quality
M4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great local Indiana company & always a great experience with Grey Plumbing. They are in and out, and very professional. Everything always gets completed to the best of the plumbing standards, and at a good price!

Plumbing leak detectionFaucet installationGarbage disposal installation+ Responsiveness+ Punctuality+ Quality
TD1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Outstanding service. Timely, courteous, and very professional.

Plumbing leak detectionFaucet repairDrain cleaning+ Responsiveness+ Punctuality+ Quality
Kevin4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Avery went above and beyond and was very nice and professional. He had years of accumulated grease, etc. to deal with on our clogged kitchen sink, but continued to work his “magic” and rectify the issue. The receptionist lady on the phone was one of the most pleasant ladies I have dealt with and exemplified all the…

Drain cleaning+ Responsiveness+ Punctuality+ Professionalism
Lorena10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The two gentleman that came out to my home were very professional and kind and worked quickly and efficiently on the problem and fixed it completely. Scheduling was very quick and easy as well and the response time was much quicker than I expected. I've worked with Grey Plumbing in the past, and they've always done a great job!

Drain cleaning+ Responsiveness+ Punctuality+ Quality
Trina6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They know what they’re doing and always get the job done.

Plumbing pipe repairSump pump installationSump pump repair+ Responsiveness+ Punctuality+ Quality
Christian2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great experience and very reasonable! I plan on using them for any plumbing needs from here on out!

Drain cleaning+ Responsiveness+ Punctuality+ Quality
Tommy8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very professional , excellent service and response time.

Drain cleaning
Melanie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Fantastic first experience with Grey’s Plumbing!! Very responsive, communication and trouble shooting top notch. Johnny did a great job addressing the issue and gave comprehensive assessment of a future job. And, they came in under the quoted rate…didn’t try to sell me something I didn’t need; pure respect!!…

Drain cleaning+ Responsiveness+ Punctuality+ Quality
Patricia6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Drain cleaning+ Responsiveness+ Punctuality+ Quality

Price

$383-8% vs typical leak detection services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 38%Reasonable 54%Overpriced 2%Not sure 7%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair48$322–$1.1k
Toilet repair39$176–$656
Plumbing leak detection37$78–$630
Faucet repair34$166–$529
Faucet installation29$292–$593
Water heater installation29$1.2k–$2.5k
Outdoor plumbing system repair20$441–$1.5k
Plumbing leak repair19$227–$807

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