Experts Reviews · Company report
Grey Plumbing Inc. logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%46+3.3Craft & service penalty95−0.5Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

Grey Plumbing Inc.

Speedway, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #19Position by Experts Score among all companies we track in this category. of 44 leak detection services · 5.0★ from 1,135 Google reviews

Report card

Percentile vs other leak detection services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Grey Plumbing Inc. is better than 96% of leak detection services.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Grey Plumbing Inc. is better than 94% of leak detection services.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Grey Plumbing Inc. is better than 95% of leak detection services.A
95
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Grey Plumbing Inc. is better than 100% of leak detection services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Grey Plumbing Inc. is better than 100% of leak detection services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Grey Plumbing Inc. is better than 46% of leak detection services.C
46

Reviews for your job

Customers hired Grey Plumbing Inc. for 8 kinds of job.

Grey Plumbing Inc. for toilet repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.39
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.95
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$176–$656
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Toilet repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#15 / 38
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 39 Google reviews tagged “Toilet repair” · showing 20

James1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Excellent and punctual service as promised

Toilet repairGarbage disposal installationFaucet installation+ Responsiveness+ Punctuality+ Quality
Kristy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

The best in customer service and quality!

Toilet repair+ Responsiveness+ Professionalism
Alena6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

A couple of Jeff’s guys (sorry, I forgot your names) came to replace our water heater! 1st time and no leaks! Thanks!

Toilet repairWater heater installationWater tank installation+ Punctuality
Julie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Fantastic. On time and very professional.

Toilet repair
Konda4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Quickly replaced the tank parts and water shut off valve. always great service with this company! Highly recommend them for any plumbing needs!

Reasonable priceToilet repair
Madison2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Efficient, nice, fixes just what you need! Will definitely be using for all our future plumbing needs

Great priceToilet repairFaucet repair
Cindy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Avery did a great job on my leaks. He was respectful of my property and we would use Grey Plumbing again.

Not sureToilet repair
Caryn8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

When you find a quality company like Grey’s, you have to give them praise. I have used Grey’s plumbing for three separate jobs and every time they have been great. Kyle was very responsive, even on a Sunday to connect and get details to let me know if the issue I was having was an immediate emergency or not. Very happy with the service.

Toilet repairFaucet repair+ Responsiveness+ Punctuality+ Quality
Janie8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Another excellent service experience with Grey Plumbing. Professional, expert technician, thorough, attention to detail. Highly recommend!

Toilet repairGarbage disposal installationPlumbing leak repair+ Responsiveness+ Punctuality+ Quality
Thomas11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

As,expected excellent service. Very kind plumber. Nice company!

Toilet repair+ Responsiveness+ Punctuality+ Quality
karen9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Can't say enough about the fantastic service this company gave us. Would absolutely recommend you call them for any plumbing needs.

Toilet repairPlumbing leak detectionPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
JameyLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Avery at Greys Plumbing installed my R.O System, replaced 2 shut offs under my kitchen sink and ran a new water line from the R.O to the fridge. A couple months back he replaced my hose Bibb out front and shut offs at the washer box. He did a stellar job both visits and I couldn’t recommend him more for his…

Plumbing leak detectionFaucet installationGarbage disposal installation+ Responsiveness+ Punctuality+ Quality
M4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great local Indiana company & always a great experience with Grey Plumbing. They are in and out, and very professional. Everything always gets completed to the best of the plumbing standards, and at a good price!

Plumbing leak detectionFaucet installationGarbage disposal installation+ Responsiveness+ Punctuality+ Quality
Beth5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I finally have a good plumbing service!! They listened to me, they didn’t try to sell me anything, they took their time to evaluate the problem, they were very professional, and great value for what they did in my home.

Faucet installationFaucet repairToilet repair+ Responsiveness+ Punctuality+ Quality
Michael2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Called for a toilet flange replacement, they showed up within a hour of calling. Very courteous and professional! The work performed was excellent and finished quickly! Will be calling for any future repairs, definitely recommend this company!

Toilet repair+ Responsiveness+ Punctuality+ Quality
Tracy11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Adam done a great job of fixing our leaking shower and installing hardware. He also resealed a leaking toilet that we couldn’t figure out the problem with. Turned out the incorrect screws were used previously. He was here for 2.5 hours so I was bracing myself for a hefty bill…I was pleasant pleased to see it was…

Shower repairToilet repair+ Responsiveness+ Quality+ Professionalism
Constance2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Avery was really efficient and fixed my toilet quickly, no problems. I will definitely use them again when needed.

Toilet repair+ Responsiveness+ Punctuality+ Quality
Kathleen5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Replaced the inside of one toilet needing changed and the seal on a Kohler cylinder on another toilet. Kyle did a great job.

Toilet repair+ Punctuality+ Quality+ Professionalism
Nicholas1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Always excellent service, fair pricing and they always go the extra mile. Have used Grey plumbing now for multiple projects/fixes and always happy with the results.

Shower installationWater heater installationToilet repair+ Responsiveness+ Quality+ Value
Denise3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I had two toilets that needed small repairs (one had a leak and the other one had a flushing issue) and they fixed them in less than 30 minutes. They worked quickly and told me exactly what they needed to fix. Great work!

Toilet repair+ Responsiveness+ Professionalism+ Value

Show more toilet repair reviews (19 more) →

Price

$383-8% vs typical leak detection services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 38%Reasonable 54%Overpriced 2%Not sure 7%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair48$322–$1.1k
Toilet repair39$176–$656
Plumbing leak detection37$78–$630
Faucet repair34$166–$529
Faucet installation29$292–$593
Water heater installation29$1.2k–$2.5k
Outdoor plumbing system repair20$441–$1.5k
Plumbing leak repair19$227–$807

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