Tattoo shop · West Covina, CA · reviewed since 2019
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%96+66.5Reliability 31%97+29.8Experts Score= 96Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#15 of 47 custom artistsiPosition by Experts Score among all companies we track in this category. · better than 70%
5.0★★★★★20 Google reviews · 3 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
20%reviews answered by the owner
$224typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Customers consistently praise the shop's cleanliness, sterile environment, and relaxed atmosphere, noting that artists are friendly and knowledgeable. Reviewers highlight high-quality line work, precise design adjustments, and competitive pricing for services including tattoos and piercings. The establishment maintains a perfect 5.0 rating from 20 reviews, with no recurring criticisms identified in the provided excerpts.
Google rating: 5.0 out of 5 from 20 reviews (100% five-star).
Reviews on this page: 20 Google reviews (15 with written comments, 2 with photos).
Owner responses: the business replied to 20% of reviews.
Most recent review: March 31, 2026.
Service: Custom Artist serving West Covina, California.
Data from Google, last updated October 28, 2026.
Score profile vs other custom artists
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and reliability; weakest: satisfaction.
Grey wash galleryCustom Artists median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Grey wash gallery: 96/100 on this factor. Category median: 92.A
96
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Grey wash gallery: 97/100 on this factor. Category median: 92.A
97
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 95.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
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MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Grey wash gallery: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 44.–
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Bar = this company · dark tick = category median.
Star ratings
20 Google reviews we collected
5.0of 5
5 stars20100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 15 written reviews
92%praise
Praise1292%
Complaints18%
Price
What customers reported paying
$224+36% vs typical custom artists
Middle half of what 3 customers paid ($137–$260) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
5topics
Quality & results538%
Staff & attitude323%
Would recommend323%
Price & value18%
Honesty & trust18%
What customers talk about
We read 15 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I’ve gotten a few tattoos done by Sean over the past 3 years & he always does a fantastic job.”
“Clean, professional and quality work from talented artists.”
“Highly recommend if you are looking for a talented artist who makes you feel at ease.”
“Best pricing in town hands town !”
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Grey wash gallery for 3 kinds of job. Pick one to see what they paid and said.
Kamie6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
I’ve gotten a few tattoos done by Sean over the past 3 years & he always does a fantastic job. He’s always super willing to make any adjustments needed for placement/ design (because I’m super picky) and his line work is CRISPY perfect! All around good vibes and phenomenal work! Will be coming back for several more years (:
Paid $100–150Fine line tattoosTattoo designFemale tattoos
I’ve gotten a few tattoos done by Sean over the past 3 years & he always does a fantastic job. He’s always super willing to make any adjustments needed for placement/ design (because I’m super picky) and his line work is CRISPY perfect! All around good vibes and phenomenal work! Will be coming back for several more years (:
Price: $100–150
Services: Fine line tattoos, Tattoo design, Female tattoos, Tattoos, Tattoo touch-ups, Memorial tattoos
John Colca7 reviewsiTotal number of Google reviews John has written across all businesses on Google Maps, not just this one.
This place is top notch these are actually tattoo artists!!! Freddy is an amazing artist on skin or canvas his art wort and his tattoos are beyond reproach!
Services: Tattoo cover-ups & reworkings
Albert Munoz11 reviewsiTotal number of Google reviews Albert has written across all businesses on Google Maps, not just this one.
Thank you Sean , your script game is killer brother 🏆 definitely coming back again soon for another session , one of the lightest hands in the tattoo game forsure ! Best pricing in town hands town ! Give him a shot you won’t be disappointed 🤘🏻
Services: Tattoos
Ian Phillips11 reviewsiTotal number of Google reviews Ian has written across all businesses on Google Maps, not just this one.
Went to get an in memorium tattoo for my dad by Freddie and it came out so beautifully I went back and added on to it. I then returned again for more artwork. We're in the works of him creating more pieces for me.
Highly recommend if you are looking for a talented artist who makes you feel at ease. The shop is clean - the vibes are great - the other artists are great.
You will not be disappointed.
Reuben AlvarezLocal Guide · 21 reviewsiTotal number of Google reviews Reuben has written across all businesses on Google Maps, not just this one.
I was so impressed by how impeccably clean this place was. My tattoo artist, Gabriel was wonderful! Can't wait to work with him again. All of the tattoo artists were really nice..Grey wash has great energy!
Services: Tattoos
Rochelle AlvarezLocal Guide · 101 reviewsiTotal number of Google reviews Rochelle has written across all businesses on Google Maps, not just this one.
Freddy and the rest of the guys there are awesome. Super comfortable vibe, no tough guys just chill dudes. Love the fact that this shop is SPOTLESS! Will be back many more times.
