Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%87+21.1Value 14%93+13.2Replies to reviews 7%100+7.1Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE

Griffin Pest Solutions, Inc.

Grand Rapids, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #146Position by Experts Score among all companies we track in this category. of 256 pest control services · 4.9★ from 156 Google reviews

Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Griffin Pest Solutions, Inc. is better than 91% of pest control services.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Griffin Pest Solutions, Inc. is better than 87% of pest control services.A
87
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Griffin Pest Solutions, Inc. is better than —% of pest control services.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Griffin Pest Solutions, Inc. is better than 93% of pest control services.A
93
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Griffin Pest Solutions, Inc. is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Griffin Pest Solutions, Inc. is better than 100% of pest control services.A
100

Reviews for your job

Customers hired Griffin Pest Solutions, Inc. for 8 kinds of job.

Griffin Pest Solutions, Inc. for general pest inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.43
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.98
Usually paidThe price range customers picked most often for this job.$100–120
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$66–$136
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “General pest inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#111 / 214
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 43 Google reviews tagged “General pest inspection”

CharlesLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

Tech was knowledgeable. He completed his task quickly, efficiently, and completely.

General pest inspectionBug & insect extermination
Carol17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

The Pest Solution Company I have had for several years now. The main problem was the yellow jacket bees. I have been stung several times in the past. Now that the company has come & sprayed for them, if I get stung it is very rare. They were so bad last year that they were on the inside of the windows in the…

Paid $200+Reasonable priceHornet & wasp exterminationGeneral pest inspection
Franklin11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

John B. Always does a great job for CCL eAgile

Reasonable priceRodent exterminationGeneral pest inspection
Sarah8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Excellent service by John B. We've been doing business for 20+ years. No complaints!

Reasonable priceGeneral pest inspection
Liz2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Griffin Pest Solutions always does a great job with our office/shop building inside and out. Chad shows up with a smile on his face and always makes sure to check in and make sure he addresses any issues if we’ve had them. I am terrified of spiders and he makes sure to spray my office to keep them away. We are very pleased with their services!

Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
BrandeeLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great service! Very happy with how the technician explained everything in detail

Hornet & wasp exterminationRodent exterminationGeneral pest inspection
ScottLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Our techinician, John, always does a great job addressing any concerns we have. Professional, friendly, and punctual. Highly recommend him and Griffen Pest.

Paid $40–60Reasonable priceGeneral pest inspection
SadieLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Quick to come out and take care of issues. John B is helpful and professional and friendly.

Rodent exterminationSpider exterminationGeneral pest inspection
Tami13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Brandon is professional and personable. He takes his work seriously and I appreciate how great of a job he does!

Not sureGeneral pest inspection
PAUL7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Matt Thompson did an excellent job. Did his inspection, explained what he was doing and completed the job in good time.

Reasonable priceSpider exterminationGeneral pest inspectionAnt extermination
Holly1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Nate was friendly, efficient, and willing to help answer any questions or address any concerns we had regarding ants and other pests.

Paid $1–20Not sureGeneral pest inspection
C11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Nate was straight to the point and very helpful. AMAZING GIVE HIM A RAISE!!!

Not sureGeneral pest inspection
Debra2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Nathan is very helpful during his monthly visits

Reasonable priceGeneral pest inspection
Blaine6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Nate came in and did a treatment at my work today. He always does a good job as does every technician I encountered sent by Griffin. Very thorough and communicative. Overall great experience and results with this company and their employees.

Not sureRodent exterminationSpider exterminationGeneral pest inspection
Elaina4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Very friendly and attentive! Alerted me of problem areas to help prevent future issues!

Not sureGeneral pest inspection
kateLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Brandon with Griffin Pest has been servicing our property for a long time, and he consistently goes above and beyond. He’s diligent, communicative, and takes his work seriously. I always trust that he’s handling everything thoroughly without needing constant oversight.

Paid $200+Reasonable priceGeneral pest inspectionService not listed
Darcy8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

John B. was very knowledgeable and friendly. We appreciate the service he gave us today.

Reasonable priceGeneral pest inspection
Sean7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

John B did a great job. He was very knowledgeable and walked me through all the options.

Paid $100–120Reasonable priceGeneral pest inspection
Westgrand1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

John B is the best tech. He made sure we were taken care of and explained things about pests that we didn't know

General pest inspection
Mario1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

John B did a great job and showed me how to put bait down and inform me not to use sprays.

Reasonable priceGeneral pest inspection
michelle3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Nate is absolutely awesome and does a great job.

Reasonable priceGeneral pest inspection
Jeff2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

John B

Reasonable priceRodent exterminationGeneral pest inspection
Brook1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Nate always does beautiful work for us at GWS. He’s efficient, thorough and very kind. Thanks Griffin & especially Nate!

Not sureGeneral pest inspection
MichelleLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

John Bowie was very informative, helpful and professional. Highly recommend.

Rodent exterminationGeneral pest inspectionCockroach extermination
David1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Mr. Bowie does a great and consistent job for our facility. Thanks for your continued annual dedication to Food Safey!

Reasonable priceGeneral pest inspection
Laura3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

John B. Is our griffin guy and we love him!! Very thorough and great with communicating anything he sees.

Not sureGeneral pest inspection
Shaina1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

John B

Not sureGeneral pest inspection
Kelsey4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

John B was very thorough and friendly.

General pest inspection
Tom1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

John B

Reasonable priceGeneral pest inspection
glenn2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

We always have a great experience with Griffin. Our tech , John V , always does a great job of explaining the process . We highly recommend

Paid $100–120Great priceRodent exterminationSpider exterminationGeneral pest inspection
Dennis5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

They came and told me what to expect and talk to me about several options gave me several choices and did a wonderful job. They sprayed for powder post beetles. I’ll most likely get further Services in the future.

Paid $200+Great priceGeneral pest inspectionService not listed
ChristopherLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Maverick was very thorough in helping us find solutions to our pest issues. Really appreciate his help, dedication, and commitment to his customers!

Great priceRodent exterminationGeneral pest inspectionAnt extermination
Matt9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Great service and very thorough.

Reasonable priceGeneral pest inspection
Beth10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

John B was great as always. Always explains everything perfectly. Very knowledgeable.

General pest inspection
Sinjin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

John is extremely knowledgeable and has exemplary work ethic. We’re confident in our Pest Control because of the high standard he sets in our facility.

Great priceGeneral pest inspection
Dorr1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

John B. stopped by and made sure that our library materials are protected from all manner of pests that can affect library materials. We had paused service for a few years and had issues with pests, and once we resumed service, we haven't had any issues!

Paid $100–120Reasonable priceGeneral pest inspection
Kayla3 weeks ago★★★★★

Rating only, no written review.

Reasonable priceHome inspectionHornet & wasp exterminationRodent extermination
Anna3 weeks ago★★★★★

Rating only, no written review.

General pest inspection
Susan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★

Rating only, no written review.

Paid $160–180Not sureGeneral pest inspection
Devin4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Rating only, no written review.

Not sureGeneral pest inspection
Elizabeth1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Rating only, no written review.

Reasonable priceGeneral pest inspection
MelissaLocal Guide · 5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Rating only, no written review.

Not sureGeneral pest inspection
Sawyer2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Rating only, no written review.

Not sureGeneral pest inspection

Price

$111-7% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 15%Reasonable 58%Overpriced 0%Not sure 27%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection43$66–$136
Rodent extermination26$91–$323
Ant extermination13$86–$246
Spider extermination10$73–$159
Hornet & wasp extermination9$99–$282
Home inspection4$66–$173
Cockroach extermination4$88–$282
Bed bug extermination3$214–$426

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