Grin & Grind Stump Removal logo

Grin & Grind Stump Removal

Landscaper · Worcester, MA · reviewed since 2023

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%99+25.8Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#10 of 61 stump removal servicesPosition by Experts Score among all companies we track in this category. · better than 85%
5.0 ★★★★★ 149 Google reviews · 23 photos
99%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
43%reviews answered by the owner
Oct 2026latest review

Grin & Grind Stump Removal at a glance

Customers consistently highlight punctual arrivals, rapid communication, and fair pricing for stump grinding and tree removal services. Reviews note that the team efficiently clears debris and prepares sites with topsoil or wood chips for replanting. The business is described as professional and responsive, often providing online estimates and handling difficult locations. No significant criticisms appear in the provided excerpts, with all reviews reflecting high satisfaction with the work performed.

  • Google rating: 5.0 out of 5 from 149 reviews (99% five-star).
  • Reviews on this page: 149 Google reviews (142 with written comments, 23 with photos).
  • Owner responses: the business replied to 43% of reviews.
  • Most recent review: October 26, 2026.
  • Service: Stump Removal Service serving Worcester, Massachusetts.

Data from Google, last updated October 27, 2026.

Score profile vs other stump removal services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

Satisfaction99Reliability99Craft & service100Value100Momentum100Replies to reviews–Satisfaction: 99 (median 97)Reliability: 99 (median 97)Craft & service: 100 (median 99)Value: 100 (median 100)Momentum: 100 (median 100)
Grin & Grind Stump RemovalStump Removal Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Grin & Grind Stump Removal: 99/100 on this factor. Category median: 97.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Grin & Grind Stump Removal: 99/100 on this factor. Category median: 97.A
99
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Grin & Grind Stump Removal: 100/100 on this factor. Category median: 99.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Grin & Grind Stump Removal: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Grin & Grind Stump Removal: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 75.–
–

Bar = this company · dark tick = category median.

Star ratings

149 Google reviews we collected

  • 5 stars14899%
  • 4 stars11%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 142 written reviews

  • Praise367100%
  • Complaints10%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price1248%
  • Reasonable1352%
  • Overpriced00%
  • Not sure00%

Topic share

How often each topic comes up in the written reviews

  • Speed & response8423%
  • Quality & results7420%
  • Staff & attitude6718%
  • Would recommend6317%
  • Price & value5214%
  • Communication185%
  • Honesty & trust103%

What customers talk about

We read 142 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “He removed the stumps efficiently and made the process easy\.”
  • “Sebastian did a great job removing a tree and debris that had fallen in our front yard.”
  • “Sebastian was professional, reliable, and affordable\.”
  • “We highly recommend Grin and Grind Stump Removal and would not hesitate to use this company again.”
  • “Very professional, great communication and great price.”
  • “Sebastian was a pleasure to work with, personable and an excellent communicator.”
  • “Call them if you need stump removal, they really care and are trustworthy”

People customers mention

  • Sebastian 13 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Grin & Grind Stump Removal for 2 kinds of job. Pick one to see what they paid and said.

Recent reviews

Rodney3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 12 hours ago★★★★★

Great experience with Grin & Grind Stump Removal\! Sebastian was professional, reliable, and affordable\. He removed the stumps efficiently and made the process easy\. Highly recommend—I’ll definitely use them again!

Tree stump grinding
TaraLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Grin and Grind removed four stumps for us. The whole process was easy. Sebastian was responsive and reliable. He also cleared out the mulch from the stumps and laid down top soil, so we could easily seed the area. We are very happy with the services!

DAVID3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Sebastian did a great job removing a tree and debris that had fallen in our front yard. He was very thorough in cleaning up and we were very satisfied. He is also very polite and keeps you updated when he is coming. We highly recommend Grin and Grind Stump Removal and would not hesitate to use this company again. Thanks again Sebastian!

Great priceTree removal
tom1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Sebastian did a great job getting rid of those eyesores in my front yard. His prompt service was just what we needed and the cleanup was spot on. I have and will always recommend Grin & Grind

Tree stump grinding
Robin9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I have to say, I am especially pleased with this company. Unfortunately, the entrances to my backyard were not wide enough for their equipment so they rented different equipment to get this done. Additionally, I was given the name of a gentleman that helped take care of the refuse that I produced taking down these…

Reasonable priceTree stump grinding
Taylor8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I had tree work done by Orloff Tree Service who I found out contracts with Sebastian to do their stump work. They both had the kindest things to say about the other totally unprompted, which I think says a lot about who they are. Seems like a great partnership. Sebastian did a great job despite the size and…

Reasonable priceTree stump grinding

Photos

Customer reviews

5.0 ★★★★★ 149 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Rodney3 reviewsTotal number of Google reviews Rodney has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great experience with Grin & Grind Stump Removal\! Sebastian was professional, reliable, and affordable\. He removed the stumps efficiently and made the process easy\. Highly recommend—I’ll definitely use them again!

  • Services: Tree stump grinding
Tara BeaudryLocal Guide · 16 reviewsTotal number of Google reviews Tara has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Grin and Grind removed four stumps for us. The whole process was easy. Sebastian was responsive and reliable. He also cleared out the mulch from the stumps and laid down top soil, so we could easily seed the area. We are very happy with the services!

Margo Valdes1 reviewTotal number of Google reviews Margo has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Prompt response, scheduling and pricing. The job was completed as agreed.

  • Services: Tree stump grinding
DAVID CARLSON3 reviewsTotal number of Google reviews DAVID has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Sebastian did a great job removing a tree and debris that had fallen in our front yard. He was very thorough in cleaning up and we were very satisfied. He is also very polite and keeps you updated when he is coming. We highly recommend Grin and Grind Stump Removal and would not hesitate to use this company again. Thanks again Sebastian!

  • Price assessment: Great price
  • Services: Tree removal
tom hammnd1 reviewTotal number of Google reviews tom has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Sebastian did a great job getting rid of those eyesores in my front yard. His prompt service was just what we needed and the cleanup was spot on. I have and will always recommend Grin & Grind

  • Services: Tree stump grinding
Matthew RichLocal Guide · 56 reviewsTotal number of Google reviews Matthew has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very professional, great communication and great price. Highly recommend.

  • Price assessment: Great price
  • Services: Tree stump grinding
Robin Scarrell9 reviewsTotal number of Google reviews Robin has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I have to say, I am especially pleased with this company. Unfortunately, the entrances to my backyard were not wide enough for their equipment so they rented different equipment to get this done. Additionally, I was given the name of a gentleman that helped take care of the refuse that I produced taking down these two burning bushes. Recommend green and grind to anyone looking to have stumps ground down.

  • Price assessment: Reasonable price
  • Services: Tree stump grinding
Taylor Lawrence8 reviewsTotal number of Google reviews Taylor has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I had tree work done by Orloff Tree Service who I found out contracts with Sebastian to do their stump work. They both had the kindest things to say about the other totally unprompted, which I think says a lot about who they are. Seems like a great partnership. Sebastian did a great job despite the size and location of the stump. Would definitely recommend!

  • Price assessment: Reasonable price
  • Services: Tree stump grinding
Christine Evasius5 reviewsTotal number of Google reviews Christine has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Never needed a stump removed before but Grin & Grind Stump Removal came through. The online estimate option is a great tool, Sebastian responded almost immediately, even though it was after typical work hours. He asked for a couple of pictures, gave me a quote and the stump was removed/ground down quickly. I opted to leave the wood chips and will add grass seed at a later date. Sebastian was a pleasure to work with, personable and an excellent communicator. Thank you!

  • Price assessment: Reasonable price
  • Services: Tree stump grinding
Chris Coe2 reviewsTotal number of Google reviews Chris has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

He showed up on time and was very personable, professional and courteous! Highly recommended!

  • Price assessment: Reasonable price
  • Services: Tree stump grinding

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Business details