iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%99+25.8Value 15%94+14.3Craft & service penalty99−0.1Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#8 of 47 lawn care servicesiPosition by Experts Score among all companies we track in this category. · better than 85%
5.0★★★★★113 Google reviews · 24 photos
99%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Ground Control Landscape and Lawn Care at a glance
Customers consistently praise the company for punctuality, clear communication, and detailed work on services like lawn care, cleanup, and landscaping. Reviewers highlight the professional demeanor of the crew and the owner's responsiveness, noting that the team often goes above and beyond expectations. The primary criticism involves the strict requirement for weekly credit card payments on file, which led at least one customer to cancel their service due to a preference for different billing options.
Google rating: 5.0 out of 5 from 113 reviews (99% five-star).
Reviews on this page: 113 Google reviews (105 with written comments, 10 with photos).
Owner responses: the business replied to 64% of reviews.
Most recent review: October 28, 2026.
Service: Lawn Care Service serving Brockton, Massachusetts.
Data from Google, last updated October 29, 2026.
Score profile vs other lawn care services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and reliability; weakest: value.
This companyLawn Care Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Ground Control Landscape and Lawn Care: 98/100 on this factor. Category median: 91.A
98
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Ground Control Landscape and Lawn Care: 99/100 on this factor. Category median: 90.A
99
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Ground Control Landscape and Lawn Care: 99/100 on this factor. Category median: 98.A
99
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Ground Control Landscape and Lawn Care: 94/100 on this factor. Category median: 100.A
94
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Ground Control Landscape and Lawn Care: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 86.–
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Bar = this company · dark tick = category median.
Star ratings
113 Google reviews we collected
5.0of 5
5 stars11299%
4 stars00%
3 stars11%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 105 written reviews
100%praise
Praise212100%
Complaints00%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price217%
Reasonable1083%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results5727%
Staff & attitude4421%
Would recommend4320%
Speed & response2813%
Price & value147%
Communication136%
Honesty & trust136%
What customers talk about
We read 105 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The crew - Rob, Jose, and Yael - did an outstanding job from start to finish.”
“They took the time to make everything look neat, polished, and professionally maintained.”
“The crew was hardworking, thorough, and professional, and I highly recommend them to anyone looking for quality landscaping services.”
“Jose and crew excellent…very timely completing the work … appreciate the attention to detail (pets safe and secured area).”
“Nelson and his crew are always affordable, on time, and most importantly do an amazing job.”
“Good communication throughout … appreciate establishing long term relationship”
“He is incredibly reliable, always communicates clearly, and is truly spot-on with everything he does.”
People customers mention
Rob15 reviews
Nelson15 reviews
Daniel12 reviews
Justin10 reviews
Shane9 reviews
Jose8 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Ground Control Landscape and Lawn Care for 3 kinds of job. Pick one to see what they paid and said.
NNatalia5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 hours ago★★★★★
We hired this company for our fall cleanup, and I couldn’t be more impressed with the results. The crew - Rob, Jose, and Yael - did an outstanding job from start to finish. What stood out most was their incredible attention to detail. They didn’t just remove the leaves and call it done. They took the time to make…
KKathleen2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 hours ago★★★★★
Groundcontrol crew arrived today and transformed my yard. Jose checked in to review our needs and with Rob and Yael the front and back yard look super. They trimmed, snipped and shaped the shrubs and bushes. The lawn has been transformed. Thank you for your attention to detail.
Reasonable price
BBruce1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★
Jose and crew excellent…very timely completing the work … appreciate the attention to detail (pets safe and secured area). Good communication throughout … appreciate establishing long term relationship
Great price
Sstephen1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★
Jose, Rob, and Yael were super professional and did an amazing job. They even went above and beyond by bringing in my trash barrels, and got things done in an amazing amount of time considering the effort.
Ssheree7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Much thanks to Jose, Rob and Yael. They fixed some problem areas in my yard and went way above and beyond to ensure that I was completely satisfied with their work. Everyone that I’ve dealt with from this company has been friendly, professional and accommodating. I highly recommend these crew members and Ground Control Landscape and Lawncare.
DDennisLocal Guide · 18 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
My wife and I had a new home built recently. There was a question as to who would do our lawn care. In speaking with our neighbors we decided to call Ground Control Landscape and Lawn Care. It was the right decision. Our lawn for a first year lawn is looking exceptional thanks to the efforts that they have put…
We hired this company for our fall cleanup, and I couldn’t be more impressed with the results. The crew - Rob, Jose, and Yael - did an outstanding job from start to finish. What stood out most was their incredible attention to detail. They didn’t just remove the leaves and call it done. They took the time to make everything look neat, polished, and professionally maintained.
The detail work around the property was exceptional, and it’s obvious they take great pride in their work. The difference is truly night and day. My yard has never looked better. The crew was hardworking, thorough, and professional, and I highly recommend them to anyone looking for quality landscaping services.
K
Kathleen Rubano2 reviewsiTotal number of Google reviews Kathleen has written across all businesses on Google Maps, not just this one.
Groundcontrol crew arrived today and transformed my yard. Jose checked in to review our needs and with Rob and Yael the front and back yard look super. They trimmed, snipped and shaped the shrubs and bushes. The lawn has been transformed. Thank you for your attention to detail.
Price assessment: Reasonable price
B
Bruce Cummings1 reviewiTotal number of Google reviews Bruce has written across all businesses on Google Maps, not just this one.
Jose and crew excellent…very timely completing the work … appreciate the attention to detail (pets safe and secured area). Good communication throughout … appreciate establishing long term relationship
Price assessment: Great price
S
stephen Murawski1 reviewiTotal number of Google reviews stephen has written across all businesses on Google Maps, not just this one.
Jose, Rob, and Yael were super professional and did an amazing job. They even went above and beyond by bringing in my trash barrels, and got things done in an amazing amount of time considering the effort.
S
sheree lingard7 reviewsiTotal number of Google reviews sheree has written across all businesses on Google Maps, not just this one.
Much thanks to Jose, Rob and Yael. They fixed some problem areas in my yard and went way above and beyond to ensure that I was completely satisfied with their work. Everyone that I’ve dealt with from this company has been friendly, professional and accommodating. I highly recommend these crew members and Ground Control Landscape and Lawncare.
D
Dennis GillpatrickLocal Guide · 18 reviewsiTotal number of Google reviews Dennis has written across all businesses on Google Maps, not just this one.
My wife and I had a new home built recently. There was a question as to who would do our lawn care. In speaking with our neighbors we decided to call Ground Control Landscape and Lawn Care. It was the right decision. Our lawn for a first year lawn is looking exceptional thanks to the efforts that they have put forth. Punctual, professional, and very accomodating. The Difference is in the Detail. My thanks to Nelson and his entire crew. Greatly appreciate it.
Response from the owner · 2 weeks ago
We're grateful you chose Ground Control to care for your lawn and thrilled that you are happy with how well it is thriving! Our entire team truly care about the work that we do, and knowing our dedication and attention to detail haven't gone unnoticed mean so much. We appreciate such loyal customers, like yourself. We're grateful for the opportunity to care for your property and look forward to keeping it beautiful for years to come. Thanks, Dennis!!
D
Donald Comeau6 reviewsiTotal number of Google reviews Donald has written across all businesses on Google Maps, not just this one.
Jose and his crew are top shelf people! I would highly recommend them for any landscape project. Five stars from beginning to end! My yard finally be something to be proud of!
Price assessment: Reasonable price
Response from the owner · 2 weeks ago
Knowing we've helped make your yard something to be proud of means the world to us. Thank you for your review and recommendation!
K
Kenneth Gibson5 reviewsiTotal number of Google reviews Kenneth has written across all businesses on Google Maps, not just this one.
Best Landscaping business in the area! Nelson is very knowledgeable and his guys are very professional. Jose, and Shane have done wonders with my property and billing is made fast and easy! These guys deserve ten stars!
Price assessment: Reasonable price
Response from the owner · 2 weeks ago
Wow!! Thank you so much for your incredible review!! It means so much to know that our hard work and dedication are making a difference. We're grateful for your support.
A
Arthur SoucyLocal Guide · 32 reviewsiTotal number of Google reviews Arthur has written across all businesses on Google Maps, not just this one.
Jose,bRob & Yael did an excellent job aerating and overseeding my lawn. They're very professional on time. Worked very clean. Hey. They even wheeled my trash can up from the street. If you want a professional long service that you can count on, you can count on ground Control
Price assessment: Reasonable price
Response from the owner · 2 weeks ago
I'm glad our crew went the extra mile for you! Those little details that we pay attention to our what we believe make all the difference. We appreciate your kind words and recommendation.
