Waterproofing service · Little Rock, AR · reviewed since 2025
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%95+60.4Reliability 28%95+26.8Replies to reviews 8%100+8.2Experts Score= 95Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#6 of 16 sidewalk contractorsiPosition by Experts Score among all companies we track in this category. · better than 67%
5.0★★★★★498 Google reviews · 23 photos
98%five-star reviews
4.95★last 12 monthsiAverage stars on reviews from the last 12 months only.
0.8%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Groundworks Foundation Repair Little Rock at a glance
Customers frequently praise the company for professional crews, thorough explanations of foundation and drainage issues, and punctual completion of projects. Recurring themes highlight friendly communication, detailed quotes, and effective repairs for uneven floors and cracks. However, some reviewers criticize high-pressure sales tactics, inconsistent quality control, and communication gaps between sales representatives and the home office.
Google rating: 5.0 out of 5 from 498 reviews (98% five-star).
Reviews on this page: 498 Google reviews (477 with written comments, 9 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: November 6, 2026.
Service: Sidewalk Contractor serving Little Rock, Arkansas.
Data from Google, last updated November 8, 2026.
Score profile vs other sidewalk contractors
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
This companySidewalk Contractors median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Groundworks Foundation Repair Little Rock: 95/100 on this factor. Category median: 89.A
95
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Groundworks Foundation Repair Little Rock: 95/100 on this factor. Category median: 81.A
95
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 96.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
–
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Groundworks Foundation Repair Little Rock: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Groundworks Foundation Repair Little Rock: 100/100 on this factor. Category median: 100.A
100
Bar = this company · dark tick = category median.
Star ratings
498 Google reviews we collected
5.0of 5
5 stars48898%
4 stars41%
3 stars20%
2 stars00%
1 star41%
Praise vs complaints
Phrases our text analysis found in 477 written reviews
99%praise
Praise93899%
Complaints51%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude28831%
Communication18720%
Quality & results18420%
Would recommend11412%
Speed & response697%
Price & value627%
Honesty & trust394%
What customers talk about
We read 477 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They were professional and and did not rush and cleaned up afterwards.”
“He thoroughly explained everything he was doing and the issues he was seeing.”
“Groundworks did an exceptional job fixing all of our foundation issues.”
“I would recommend him to anyone for foundation repair.”
“I cannot recommend Groundworks enough and I look forward to working with them in the future!”
“Good crew that worked together and got the job done in a timely manner.”
“He did an amazing job at explaining the solution to the problem and gave great advice on how to make the project affordable!”
“The entire project took 3 days and was transparent to us.”
People customers mention
Trippner94 reviews
Dugger24 reviews
Elijah23 reviews
Andy19 reviews
Frost15 reviews
Bobby13 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
JJosephLocal Guide · 13 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★
Groundworks did an exceptional job fixing all of our foundation issues. We can now close our hall and bathroom doors. The house doesn't rattle when moving through the house and the floors are level now. All of the workers were friendly and personable. Dillon, Jacob, William, Roland and Ayden were the awesome crew!
CCarolynLocal Guide · 10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★
Elijah and Eduardo did an excellent job with lifting the concrete on my driveway even though one corner couldn't be lifted all the way. They also sanded and filled in all the cracks.
They were professional and and did not rush and cleaned up afterwards.
Good job for the price and they will do a yearly check for 5…
PPhilLocal Guide · 1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★
Jace was professional but easy to talk to. He explained everything very well. He went out of his way to make sure we understood all aspects. Even at the end of his very long day!
TTaylorLocal Guide · 11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★
Groundworks sent Elijah out to my home and he was professional and great to me and my family. He thoroughly explained everything he was doing and the issues he was seeing. He advised us on our options and did an outstanding job explaining the procedure and work to be done. I could tell he really loves what he does…
LLorraine1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★
Great crew. Foreman Blade, Max, Jake, Cameron and Raul. They worked hard, accomplished purpose and left the work place neat and clean.
LLove5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Jace was knowledgeable and considerate of the situation. I would recommend him to anyone for foundation repair. Very respectful
Groundworks did an exceptional job fixing all of our foundation issues. We can now close our hall and bathroom doors. The house doesn't rattle when moving through the house and the floors are level now. All of the workers were friendly and personable. Dillon, Jacob, William, Roland and Ayden were the awesome crew!
Response from the owner · a day ago
Hello Joseph! We're glad you had a great experience and appreciate your review. -Groundworks
C
Carolyn SullivanLocal Guide · 10 reviewsiTotal number of Google reviews Carolyn has written across all businesses on Google Maps, not just this one.
Elijah and Eduardo did an excellent job with lifting the concrete on my driveway even though one corner couldn't be lifted all the way. They also sanded and filled in all the cracks.
They were professional and and did not rush and cleaned up afterwards.
Good job for the price and they will do a yearly check for 5 years and correct any problems that may arise in the area they worked.
Response from the owner · 2 days ago
Hi Carolyn! We're glad our team was able to show you a great experience. -Groundworks
P
Phil RichardsLocal Guide · 1 reviewiTotal number of Google reviews Phil has written across all businesses on Google Maps, not just this one.
Jace was professional but easy to talk to. He explained everything very well. He went out of his way to make sure we understood all aspects. Even at the end of his very long day!
Response from the owner · 3 days ago
Hello Phil! Thank you for providing this awesome rating! We appreciate you taking the time to rate your experience with us. -Groundworks
T
Taylor CrawfordLocal Guide · 11 reviewsiTotal number of Google reviews Taylor has written across all businesses on Google Maps, not just this one.
Groundworks sent Elijah out to my home and he was professional and great to me and my family. He thoroughly explained everything he was doing and the issues he was seeing. He advised us on our options and did an outstanding job explaining the procedure and work to be done. I could tell he really loves what he does and is a true professional in his field of work. Looking forward to possibly doing business soon!
Response from the owner · 3 days ago
Hi Taylor! We're glad our team was able to show you a great experience. -Groundworks
L
Lorraine Taylor1 reviewiTotal number of Google reviews Lorraine has written across all businesses on Google Maps, not just this one.
Great crew. Foreman Blade, Max, Jake, Cameron and Raul. They worked hard, accomplished purpose and left the work place neat and clean.
Response from the owner · 4 days ago
Hi Lorraine! We're glad our team was able to show you an awesome experience and appreciate your review. We'll be sure to share with each team member! -Groundworks
L
Love Hadley5 reviewsiTotal number of Google reviews Love has written across all businesses on Google Maps, not just this one.
We had our crawl space encapsulated and we’re very happy. We called Groundworks and from start to finish they exceeded our expectations. After deciding on what we needed, they got the financing set up and got us scheduled. Dakota and his crew did a great job. He called every day to let us know when they would be there and when they were leaving for lunch or for the day. The entire project took 3 days and was transparent to us. Anytime I wanted to see what was going on and check progress, Dakota, Isaiah, Jackson, Christian, and Kaeden would show me what they had done for the day, what was coming next, and how it would all work to keep the crawlspace dry and clean.
Response from the owner · a week ago
Hi Donald! We're glad our team was able to show you a great experience. -Groundworks
M
Michele ForeLocal Guide · 74 reviewsiTotal number of Google reviews Michele has written across all businesses on Google Maps, not just this one.
Andy Trippner is amazing. Extremely thorough and understanding of the financial implications of the very large job that we had to deal with. He was a wonderful person to work with and we are looking forward to having our flooring fixed. Highly recommend him and the company for any foundation, insulation... you name it.. needs. I could not recommend them or Andy more.
Response from the owner · 2 weeks ago
Hi Wowwzza! We're glad our team was able to show you an awesome experience and appreciate your review. We'll be sure to share with each team member! -Groundworks
