Analyzing 5,854,0205.9M ReviewsFor 16,18516.2K Experts

Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%92+54Reliability 26%89+23.2Value 15%75+11.4Experts Score= 89Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE

Groundworks

Savannah, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #5Position by Experts Score among all companies we track in this category. of 8 concrete contractors · 4.9★ from 63 Google reviews

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Report card

Percentile vs other concrete contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Groundworks is better than 92% of concrete contractors.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Groundworks is better than 89% of concrete contractors.A
89
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Groundworks is better than —% of concrete contractors.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Groundworks is better than 75% of concrete contractors.B
75
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Groundworks is better than 100% of concrete contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Groundworks is better than —% of concrete contractors.–
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Reviews for your job

Customers hired Groundworks for 8 kinds of job.

Groundworks for basement waterproofing

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.4
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 94/100.How Job match is calculatedBuilt only from reviews Google tagged “Basement waterproofing”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 1
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 4 Google reviews tagged “Basement waterproofing”

LyndaLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

From knowledgeable sale rep Michael Cox to the team I named D3 since all three guys had names beginning with Ð, we were impressed with their professional and polite service. The Foreman, Darrell was a wonderful communicator of the job details and a positive role model to his men. Derrick and Darrian worked…

Customer photo from Lynda's reviewCustomer photo from Lynda's reviewCustomer photo from Lynda's reviewCustomer photo from Lynda's review
Reasonable priceWater & moisture control servicesBasement waterproofing
William1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Joe, Chris, Ant and Mason did a great job! Crawl space looks great. Explained what was being done. The work space was clean. Met all our expectations. Good job guys.

Reasonable priceWater & moisture control servicesFoundation drainageBasement waterproofing
Sam5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Dealing with Nathan on our encapsulation was a pleasure. His friendliness, honestly and will to do as best a job as possible is quite refreshing. 👍👍👍

Not sureBasement waterproofing
TimothyLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Joe and his crew did a fine professional job installing new sump pump system and cleaning up crawl space due too flooding. Left crawl space clean and neat. Crew was respectful and courteous. Kept me informed throughout the project. Highly recommend their services

Reasonable priceFoundation repairGeneral repairs & maintenanceWater & moisture control services

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 21%Reasonable 50%Overpriced 4%Not sure 25%

Jobs customers hired them for

JobReviewsCategory typical
Foundation repair12—
Water & moisture control services7—
Crawl space foundation construction4—
Basement waterproofing4—
Slab foundation building3—
Foundation drainage3—
Concrete leveling2—
Demolition2—

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