Accounting firm · Nashville, TN · reviewed since 2026
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%96+56.3Reliability 26%97+25.3Value 15%94+14.3Experts Score= 96Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#27 of 109 accountantsiPosition by Experts Score among all companies we track in this category. · better than 76%
5.0★★★★★54 Google reviews · 1 photos
98%five-star reviews
4.96★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Grubbs CPA Group five out of five stars based on fifty-four reviews, noting the owner responds to ninety-one percent of comments. Clients cite the firm's handling of personal and business tax returns, bookkeeping, and financial planning, highlighting responsive communication, timely filings, and reasonable pricing. A digital client portal is frequently mentioned for simplifying document management. One lower-rated review criticized inconsistent document tracking and account management, noting repeated requests for information and lack of continuity between staff members.
Google rating: 5.0 out of 5 from 54 reviews (98% five-star).
Reviews on this page: 54 Google reviews (50 with written comments).
Owner responses: the business replied to 91% of reviews.
Most recent review: November 10, 2026.
Service: Accountant serving Nashville, Tennessee.
Data from Google, last updated November 10, 2026.
Score profile vs other accountants
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and reliability; weakest: value.
Grubbs CPA GroupAccountants median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Grubbs CPA Group: 96/100 on this factor. Category median: 86.A
96
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Grubbs CPA Group: 97/100 on this factor. Category median: 82.A
97
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Grubbs CPA Group: 94/100 on this factor. Category median: 93.A
94
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Grubbs CPA Group: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 73.–
–
Bar = this company · dark tick = category median.
Star ratings
54 Google reviews we collected
5.0of 5
5 stars5398%
4 stars00%
3 stars12%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 50 written reviews
99%praise
Praise10899%
Complaints11%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price723%
Reasonable2170%
Overpriced00%
Not sure27%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude2523%
Would recommend2119%
Speed & response1917%
Communication1514%
Honesty & trust1413%
Quality & results1211%
Price & value33%
What customers talk about
We read 50 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“From business structure and tax planning to navigating financial decisions, they have been knowledgeable, thorough, responsive, and incredibly helpful.”
“I trust his guidance completely and highly recommend him.”
“They are always ready to answer our questions and they complete our taxes in a timely manner.”
“Jason has taken the time to answer questions, explain the details, and has helped me see the bigger picture.”
“Finding a CPA you can genuinely trust is invaluable, especially as a business owner and real estate investor.”
“I've been working with Jason and Michele for over a decade and have excellent results.”
“My wife and I have learned a great deal from his tax and financial counseling, which has helped us better understand our financial situation and make…”
People customers mention
Jason6 reviews
Michele3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Lisa2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 hours ago★★★★★
I cannot say enough good things about Grubbs CPA Group. Finding a CPA you can genuinely trust is invaluable, especially as a business owner and real estate investor. From business structure and tax planning to navigating financial decisions, they have been knowledgeable, thorough, responsive, and incredibly helpful.…
Great price
Fran9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★
Jason has been such a great help to me over the past few years in my real estate business. I can always count on him for sound advice. Michele and the team are experts in keeping things going smoothly and keeping me informed. I highly recommend them!
Reasonable price
Lily3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
I have been working with Grubbs CPA Group for ten years. My family and my company’s Tax Returns have been prepared and filed by the CPA, Jason Grubbs. He is professional, efficient and kind. His advices are helpful and help me a lot. The service price is reasonable. I like this accounting firm so much. Thanks them all.
Reasonable price
LL11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
We put our full confidence in Grubbs CPA Group. They are always ready to answer our questions and they complete our taxes in a timely manner. Great expertise, professional and down to earth! We frequently refer people to them.
Not sure
KevinLocal Guide · 38 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
We have used Jason Grubbs CPA for over 25 years. Jason and his leadership team have always provided accurate wise counsel for our business and personal taxes during the year as well as end year filings. Very friendly, prompt, accurate, professional organization.
Reasonable price
stephanie13 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
I've been working with Jason and Michele for over a decade and have excellent results. After trying many different firms small and large, Grubbs CPA is hands down the very best! I've even moved several times out of state and continue to work with them as they are licensed in either many or all states. They're…
I cannot say enough good things about Grubbs CPA Group. Finding a CPA you can genuinely trust is invaluable, especially as a business owner and real estate investor. From business structure and tax planning to navigating financial decisions, they have been knowledgeable, thorough, responsive, and incredibly helpful. Jason has taken the time to answer questions, explain the details, and has helped me see the bigger picture. I truly appreciate having someone in my corner who cares about getting things right and helping me make smart decisions for the future. More than just a CPA, they are a trusted advisor. Highly recommend!
Price assessment: Great price
Fran Harmon9 reviewsiTotal number of Google reviews Fran has written across all businesses on Google Maps, not just this one.
Jason has been such a great help to me over the past few years in my real estate business. I can always count on him for sound advice. Michele and the team are experts in keeping things going smoothly and keeping me informed. I highly recommend them!
Price assessment: Reasonable price
Response from the owner · 5 days ago
Fran, thank you so much for the sweet review! It has been a pleasure working with you over the years. Our team truly appreciates the trust you place in us. We are grateful to have you as part of our Grubbs family!
Lily3 reviewsiTotal number of Google reviews Lily has written across all businesses on Google Maps, not just this one.
I have been working with Grubbs CPA Group for ten years. My family and my company’s Tax Returns have been prepared and filed by the CPA, Jason Grubbs. He is professional, efficient and kind. His advices are helpful and help me a lot. The service price is reasonable. I like this accounting firm so much. Thanks them all.
Price assessment: Reasonable price
Response from the owner · 6 days ago
Thank you so much for your kind words and for being part of our Grubbs family for the past ten years! It means so much to Jason and our entire team that you trust us with both your personal and business taxes. We truly appreciate your continued support and are so grateful to work with you!
LL & Paul Stockinger11 reviewsiTotal number of Google reviews LL has written across all businesses on Google Maps, not just this one.
We put our full confidence in Grubbs CPA Group. They are always ready to answer our questions and they complete our taxes in a timely manner. Great expertise, professional and down to earth! We frequently refer people to them.
Price assessment: Not sure
Response from the owner · a week ago
Thank you, LindaLou and Paul. We truly appreciate your kind words and our thankful to have you as part of our Grubbs CPA Group family.
Kevin LangLocal Guide · 38 reviewsiTotal number of Google reviews Kevin has written across all businesses on Google Maps, not just this one.
We have used Jason Grubbs CPA for over 25 years. Jason and his leadership team have always provided accurate wise counsel for our business and personal taxes during the year as well as end year filings. Very friendly, prompt, accurate, professional organization.
Price assessment: Reasonable price
Response from the owner · 6 days ago
Thank you, Kevin. We truly appreciate your kind words. We are so thankful to have you as part of our Grubbs family over the years.
stephanie carpenter13 reviewsiTotal number of Google reviews stephanie has written across all businesses on Google Maps, not just this one.
I've been working with Jason and Michele for over a decade and have excellent results. After trying many different firms small and large, Grubbs CPA is hands down the very best! I've even moved several times out of state and continue to work with them as they are licensed in either many or all states. They're knowledgeable, friendly, professional and reliable.
Response from the owner · 6 days ago
Stephanie, thank you so much for your sweet words and for trusting us for all these years! It truly means the world to our team that you’ve continued to work with us through your moves. We are so grateful to have you as part of our Grubbs family and appreciate you more than you know!
Sunshine Sound Studios3 reviewsiTotal number of Google reviews Sunshine has written across all businesses on Google Maps, not just this one.
What can I say Grubbs CPA group have taken care of me like a family member. Starting a new life here in Nashville helping me navigate my personal and business portfolio expenses after selling my home in Los Angeles. Looking forward to working with the team again for 2026 taxes
Price assessment: Reasonable price
Response from the owner · 6 days ago
Thank you, Krandal! We look forward to working with you for many years to come.
nancy bouriniLocal Guide · 11 reviewsiTotal number of Google reviews nancy has written across all businesses on Google Maps, not just this one.
We've been clients of Grubbs CPA for over fifteen years, and our experience has been consistently excellent.
We trust Grubbs CPA for all our companies and they always answer all our persona and business tax needs , AMAZING professional, knowledgeable, staff .
We are blessed to have a team we can trust and rely on year after year. Highly recommend Grubbs CPA!
Response from the owner · 2 weeks ago
Thank you, Nancy! We truly appreciate your loyalty and trust over the years. We’re grateful to have you as part of the Grubbs CPA Group family!
Barbara HeilLocal Guide · 24 reviewsiTotal number of Google reviews Barbara has written across all businesses on Google Maps, not just this one.
We have been using Grubbs CPA Group for our tax returns well over 10 + years! They are super nice, very professional, trustworthy, reliable, and very responsive to our needs. Once you get the hang of it, their client portal is so time-saving, and easy to use to chat, and download documents. The whole Group is Great, but I have to give a Special Shout-out to Michele. If I need a little extra help, she has always been there for me, and quick to respond to my emails. Thank you, Michele!
Response from the owner · a week ago
Thank you, Barbara. We appreciate your kind words so much! We are thankful to have you as part of our Grubbs CPA family!
Nanette Gill1 reviewiTotal number of Google reviews Nanette has written across all businesses on Google Maps, not just this one.
Jason is wonderful! We've worked with him for years and are so grateful for his knowledge and guidence. He has helped us in so many ways, and we truly appreciate having a CPA we can trust. We highly recommend Jason Grubbs!
Response from the owner · 6 days ago
Thank you, Nanette. We appreciate you being apart of our family over the years.
