How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%100+24.2Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 99Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCOREGT Campbell Plumbing
Rochester, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #6Position by Experts Score among all companies we track in this category. of 120 plumbers · 5.0★ from 672 Google reviews
Report card
Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: reliability and craft & service; weakest: satisfaction.
Reviews for your job
Customers hired GT Campbell Plumbing for 8 kinds of job.
GT Campbell Plumbing for faucet installation
Clear ✕All 50 Google reviews tagged “Faucet installation”
on time. very thorogh. George did a great job
Amazing work ethic, on time, neat, clean and courteous. Amazing work. Gets the job done!
Professional, knowledgeable, reliable, timely & expert service. I can’t say enough about them, it was such a profound relief to find that there are still professionals with integrity that actually perform service with the utmost integrity & in the simplest terms “do it right the first time”.
Replaced outdoor faucet and pipe to the inside again because silly me left hose on and the water froze in pipe and popped a hole. Great communication, wonderful and pleasant. Highly recommended. Im taking notes so this doesn’t happen again. Thank you, George, as always, it's a pleasure.
George explains issues very clearly. Highly recommend.
GT Campbell Plumbing have completed a number of jobs for us from minor to major work. Never any concerns or issues. They are our go-to for all plumbing work.
They were professional in their workmanship, straightforward, considerate, kind, friendly, and helpful. I will certainly go back to them for all my plumbing needs. Thank you.
Thomas and Carl were very professional, courteous, and respectful of my home . they both were happy to answer any questions I had . before, during and after the installation . Thomas went above and cleaned up the hard water stains behind my faucet . Merrill, was also super sweet and professional in scheduling my…
I have hired G.T. Campbell Plumbing for several bathroom and basement plumbing repairs. This family business synchronizes well. Appointments are timely, communication is clear, guidance and explanations are helpful, and work is completed competently, efficiently, and neatly.
Without question, probably the best plumber that I have ever dealt with. Friendly, knowledgeable and affordable, plus any other positive adjectives that you can think of. The quality of the work is excellent. They definitely will be my go-to plumbers for any future work.
The plumber is very knowledgeable and professional. He has worked here four times and I trust him completely.
The technician was friendly, courteous, and efficient and did a great repair job in little time. We’re very happy with the service.
Just love the work Thomas did. Cleaned up after, explained ever thing he was doing and a great price for an all day job. Love this company
We have had the pleasure to work with both George & Thomas for years on projects big & small. Yesterday Thomas connected a new sink and installed a dishwasher washer with our new countertops. As always he was prompt, efficient and professional. He did an amazing job as always. We are extremely satisfied with his…
We always use Campbell. They are AAA always in every aspect of their work
Been calling George for 25 years now… absolutely one of the best out there. It’s a family business and they’re sooooo nice, and totally professional. I’ve recommended them to many others and all have had great experiences as well.
Have used GT Campbell since 2010 and I have always been pleased with their service. He has installed our water heater, replaced faucets in master bath and kitchen, replaced 3 toilets, and installed our garbage disposal. George Campbell offers professional service at a fair price. Never been displeased. His most…
G.T. Campbell Plumbing installed basement utility sink. From the initial estimate and interaction with George to the completed job my wife and I were impressed with George and his crew. His cost was much more reasonable than a previous estimate. The crew was efficient, friendly and neat. They cleaned up after the…
We are very pleased. Mr. Campbell is knowledgable and friendly and was able to complete the work lower than the estimate. There was a minor “cold vs. hot water” issue that was NOT Mr. Campbell’s fault but he took care of it immediately with NO extra charge. Thank you, the Bakers
We asked Thomas to come to advise us on a few areas of concern. He gave us his recommendations and we had him replace a refrigerator water line and put in a new valve. Very happy with his work and will ask him back for future items. He then came back to remove and install a new toilet and faucet. Very pleased with their services. Our new "go to" plumbers.
I use G.T. Campbell plumbing at my home and my rental property. George and the team are always on time, neat, professional and repairs and installs 100%. Great crew and I highly recommend them!
As always, this company remains my top choice. They're really quick to respond to issue, will keep coming back until the job is done 100%, and above all everyone is so kind, from the technicians to Muriel who will help schedule your visit. Cannot recommend them enough.
I've been a GT Campbell Plumbing customer for many years. George and Thomas are very professional and experienced plumbers. At my house, they've done everything from replacing a washer in an outdoor faucet to installing all new plumbing for a powder room. These guys know what they're doing. They do a great job and…
GT Plumbing spent one visit to demolish a sink top and another visit to install the new faucet, handles and stopper. Their team is professional and efficient - always timely with great text notifications - friendly and personable. Great plumbing company!
Very professional and friendly staff, good quality work done promptly. Will definitely use again and recommend.
George and Thomas did a great job on our house! They were great with communication. They were able to start right away! Everything turned out amazing and I will for sure use them again for anything I need.
George replaced my sink and faucet, in a tiny space next to a glass shower door- being so careful! He did a beautiful job, and worked with me and my schedule so that I could quickly tile a backsplash instead of re-drywall the wall behind the sink. I appreciate so much the professionalism of their company, and their…
Once again, George did a fantastic job on two projects at my home. He accepted my input and installed an outdoor spigot precisely where I wanted it. I would recommend G.T. Campbell anytime.
I am happy and satisfied with Tom's service. I got my broken external faucet replaced and added shut-off valves. I am extremely happy that he used copper pipings instead of plastic tubes. I will definitely call him again next time I need plumbing service.
Great company to work with! They are on time, give excellent service and good workmanship. I have used them twice with wonderful results. They will always be my go to plumbing repair company!
GT Campbell is my go-to plumber! I have used them for many years I think now it's been 7 years. The most recent job they did was installing a hot water tank for us after we discovered our old one was leaking. We initially thought it was only leaking from the top but when they moved it we found it was leaking from…
We were so impressed by George and his team when they installed plumbing in a new kitchen/bathroom addition. After reaching out to multiple plumbers, GT was the only company to get back to us. The scheduler, Muriel, was so pleasant to work with when we called to schedule the initial visit and with all other…
Very professional. Pricing is fair. Quality service. Will definitely use their services in the future.
We have come to rely on Campbell as they are pleasant, competitively priced, and do a great job. Plumbing problems are typically urgent and we can count on Campbell to respond in a timely manner.
We were completely satisfied with their service. We had a list of needs (repair and replacements). Extremely professional and helpful.
Terrific in every way. Muriel, the office manager was so helpful in finding a toilet that met the restrictions in my bathroom. Service call: prompt, polite, informative and fair price. Will definitely call them again.
I have used G.T. Plumbing on multiple occasions and am always thoroughly satisfied. I have recommended them to members of my family. It is a pleasure to talk with Muriel who exudes warmth and kindness. Knowing that you have a relationship with an excellent service provider who can help you when you need it is…
Better than Alberti & Sons, that's a fact 😁
They showed up when they said they would and completed all work satisfactory. The cost was a bit less than expected. Well done.
George Cambell and his business are reliable, fair in pricing. They explain all of the repairs needed. They answer all concerns. Estimate given. I have used this company for years. Jane
Thank you for your help! Very happy with the installation of our new kitchen faucet. Done efficiently at a reasonable price. Will definitely call again next time!
Thomas Campbell and his partner arrived on time to do two jobs: 1- replace our outdoor faucet and install an in-house shut off. 2- run a hot water line to a secondary laundry tub and install a faucet, Both jobs were completed perfectly and professionally . We have used George Campbell plumbing for many years and one…
Many thanks and much appreciation to Thomas who assessed the dripping frost free outdoor faucet, replaced with a new one, and replaced indoor plumbing pipes that were showing corrosion. Big relief to know the work was completed professionally and reasonably. Thank you again.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Plumbing pipe repair | 67 | $353–$1.2k |
| Faucet installation | 50 | $305–$986 |
| Faucet repair | 38 | $205–$607 |
| Drain cleaning | 37 | $227–$554 |
| Toilet repair | 37 | $227–$606 |
| Plumbing leak detection | 35 | $124–$633 |
| Water heater installation | 34 | $1.2k–$2.4k |
| Plumbing leak repair | 33 | $278–$986 |
