How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%100+24.2Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 99Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCOREGT Campbell Plumbing
Rochester, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #6Position by Experts Score among all companies we track in this category. of 120 plumbers · 5.0★ from 672 Google reviews
Report card
Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: reliability and craft & service; weakest: satisfaction.
Reviews for your job
Customers hired GT Campbell Plumbing for 8 kinds of job.
GT Campbell Plumbing for plumbing pipe repair
Clear ✕All 68 Google reviews tagged “Plumbing pipe repair”
Great service every time!!
Sooooo grateful that you were available two days before the holiday, when most of our plumbing issues seem to occur. George was a pleasure to work with, explaining all he did while keeping a clean work area. (A huge plus with the wife) Would highly recommend their business!
Very happy with GT plumbing. Had a handful of issues that they fixed for me. Would definitely recommend.
Thomas was on time and fixed the problem. He was careful and efficient all at a very reasonable price n
Excellent service. They are now my go to plumber.
Professional, knowledgeable, reliable, timely & expert service. I can’t say enough about them, it was such a profound relief to find that there are still professionals with integrity that actually perform service with the utmost integrity & in the simplest terms “do it right the first time”.
GT Campbell Plumbing have completed a number of jobs for us from minor to major work. Never any concerns or issues. They are our go-to for all plumbing work.
George came and repaired a leaking pipe and it is working well now. Ready for spring and summer use!
My experience with G.T. Campbell Plumbing was exemplary. George was extremely prompt, friendly, communicative, accommodating and helpful throughout the process. I strongly recommend GTP to anyone who needs plumbing work done. George will definitely be getting all of my future business.
Highly recommend GT Campbell Plumbing. They came out quickly, diagnosed and fixed the leak in our master bathroom. Friendly and efficient!
I have been using GT for years. The best! Always on time, do great work and super nice family. I always refer them to my friends and family. You will be pleased if you use them. Tim F
They are great. Friendly and professional and they stand by their work.
G.T. Campbell replaced a drain pipe under laundry sinks & did a very good job.
This is my third experience with them, all good. We had a slow leak in a basement pipe so, this wasn't strictly an emergency. Still, they came the next day (Saturday) and didn't charge extra for weekend work. While they were there, I also had them install a shut off valve. Their work is first rate, they come on…
Excellent service- we called to schedule a gas pressure test and they were able to determine other repairs that needed to be done - good customer relations and very helpful techs!
I had a great experience with GT Campbell Plumbing. They are very reliable and did a wonderful job. I will definitely use them in the future!
Fast efficient and pointed out another issue that we had him take care of. Have used in the past will continue to use in the future
Replaced a water pressure regulator. Noticed another area of the pipe that could be a problem in the future, and replaced that as well. It is another great job.! Been using GT plumbing since around 2011, never never disappointed.
From the taking of my call, the updates on when the plumber was in transit, to the courteous and professional service provided by George. They were excellent!
Was over to fix an emergency pipe burst from freezing in under an hour ! Very professional , knowledgeable and prepared . Family run business that cares !
I give GT Campbell Plumbing my highest recommendation without reservation. The service from the office to the technician was friendly, incredibly quick, and thorough. Our issue was a pinhole leak from an elbow on a copper pipe. I asked about replacing the defective shutoff valve on the outside spigot as well. He…
GT plumbing is friendly, prompt, patient, upfront with cost and makes great suggestions about ways you can save repairs such as contacting the supplier and asking about replacement parts. They were here on a cold wet day and did a great job detecting and repairing a leak. Great Work!
Great service, cost less than the quote
We met George today who worked on replacing deteriorated pipes in our basement. His work included several shut-off valves and was done to perfection. We will be calling GT Campbell for all our plumbing needs and highly recommend you do the same! PS George is the NICEST guy!!!
Thomas did a great job installing a new shutoff valve feeding an outdoor spigot. Fast, clean and job well done.
Great communication, prompt service, fair prices. Will use again!
We have had GT Campbell Plumbing out to help us with three separate issues and they’ve been reliable, friendly, and fairly priced for each job. I appreciate that I was able to use the chat bot on their website to get my information submitted and had a phone call within 5 minutes.
Been calling George for 25 years now… absolutely one of the best out there. It’s a family business and they’re sooooo nice, and totally professional. I’ve recommended them to many others and all have had great experiences as well.
Brought them in to change a diverter. Received text alerts on eta and arrived right on time. Not only did a very professional job but also gave me great advice on the shower head placement. Will be using them again soon for more help on my bathroom remodel. Highly recommend!
I've been a GT Campbell Plumbing customer for many years. George and Thomas are very professional and experienced plumbers. At my house, they've done everything from replacing a washer in an outdoor faucet to installing all new plumbing for a powder room. These guys know what they're doing. They do a great job and…
Very good experience: they handled a job which had seemed to be problematic in terms of other plumbers giving me a run-around or simply disappearing. Thomas was very responsive, happy to discuss whatever needed to be explained, quick and neat. Most importantly, he fully resolved the issue. They are now my go-to plumbers, for sure.
George and his team explained everything that needed to be done and worked to resolve our problems in a timely fashion. They left everything clean and in perfect working order. We were absolutely blessed by their service.
Very professional and friendly staff, good quality work done promptly. Will definitely use again and recommend.
Excellent experience. GT Campbell Pluming was professional and resolved the issue quickly. I recommend them to anyone that needs needs Pluming work done.
I highly recommend this company. They are thorough, take pictures, and keep extensive notes on the projects they work on in your home. They take the time to explain their process, diagnosis, and repair. They are the only plumbers I will call!
Thomas was very professional and knowledgeable. He completely upgraded our kitchen drain. And he advised me of a leaking faucet hose that was promptly replaced by Delta’s lifetime warranty. I’m very grateful Thomas…thank you!
We had such a good experience! They did a great job at a very fair price, answered all of our questions, and we're a pleasure to interact with. We will definitely use G. T. Campbell again when we need them!
Oh my gosh, George was wonderful! The minute he came was super friendly & covered his shoes. He fixed our pipe leak going into dryer. He even had a family member run out quickly and get the part we needed. He was so thorough & explained everything and make sure that we were satisfied! We were! His house call price…
I am now a repeat customer 👍👍 Muriel & Kyle we’re able to take care of our leak in a matter of hours.
Great experience! Knowledgeable and efficient, friendly and pleasant :) I certainly would use again and definitely recommend this company.
Mr. Campbell came to our rescue and did a tremendous job in a timely manner. We are satisfied and very grateful.
George, and his entire team including their office manager are responsive, fair, and knowledgeable. I would highly recommend GT Campbell.
Great company to work with! They are on time, give excellent service and good workmanship. I have used them twice with wonderful results. They will always be my go to plumbing repair company!
GT Campbell is my go-to plumber! I have used them for many years I think now it's been 7 years. The most recent job they did was installing a hot water tank for us after we discovered our old one was leaking. We initially thought it was only leaking from the top but when they moved it we found it was leaking from…
George and Kyle were INCREDIBLY professional and VERY helpful. These reviews do not lie these guys are incredible. They are priced very fairly and reasonably. George was very knowledgeable and absolutely knows his stuff he answered all questions that I had in great detail. I will absolutely use them in the future for other projects. Thank you very much!
Great, professional services. It's a pleasure to talk with George and Thomas and get educated about plumbing related topics.
First rate all the way. This is our second time to use Campbell Plumbing; the first time was more satisfactory than I could even imagine, so I display their business card prominently on the refrigerator.
Have used this company before. They are on time,efficient and explain the work process after assessing what needs to be done . I highly recommend this company.
I had scheduled George to repair a plumbing leak in a bathroom faucet. When he arrived, I showed him another issue that had come up after I had scheduled the appointment (rerouting plumbing for a dishwasher). I did not expect him to fix it during that visit, as it was fairly extensive, but he took the time to…
This is one of the best experiences with a plumbing company. George was very courteous when first called, made an appointment and arrived on time for the repair. He took time to explain what he was going to do and went about the work efficiently and neatly. When he finished the job I felt very confident that problem…
We have come to rely on Campbell as they are pleasant, competitively priced, and do a great job. Plumbing problems are typically urgent and we can count on Campbell to respond in a timely manner.
Better than Alberti & Sons, that's a fact 😁
Exceptional customer service, fair price as quoted
The copper drain pipes in our basement needed to be replaced. We spoke to a number of potential plumbers, read endless reviews, talked to people ... and decided to try G.T. Campbell Plumbing. From the very first phone calls and emails, I felt as though they took our situation seriously .... somehow, they were able…
Thomas Campbell and his partner arrived on time to do two jobs: 1- replace our outdoor faucet and install an in-house shut off. 2- run a hot water line to a secondary laundry tub and install a faucet, Both jobs were completed perfectly and professionally . We have used George Campbell plumbing for many years and one…
Many thanks and much appreciation to Thomas who assessed the dripping frost free outdoor faucet, replaced with a new one, and replaced indoor plumbing pipes that were showing corrosion. Big relief to know the work was completed professionally and reasonably. Thank you again.
Made appointment with G.T. Campbell Plumbing. Arrived promptly as scheduled. Performed services as discussed, and did so in a very courteous and professional manner! I would highly recommend this company for your plumbing needs. You will not be disappointed!
This is an update to our previous review. We hired G.T. Campbell to repair our sink drain; this was the second time we have used their service. They are prompt, professional and neat. They let us know they were on the way to our home, which was very considerate. Two thumbs up! We recommend them highly. We own…
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Plumbing pipe repair | 67 | $353–$1.2k |
| Faucet installation | 50 | $305–$986 |
| Faucet repair | 38 | $205–$607 |
| Drain cleaning | 37 | $227–$554 |
| Toilet repair | 37 | $227–$606 |
| Plumbing leak detection | 35 | $124–$633 |
| Water heater installation | 34 | $1.2k–$2.4k |
| Plumbing leak repair | 33 | $278–$986 |
