How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%100+24.2Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 99Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCOREGT Campbell Plumbing
Rochester, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #6Position by Experts Score among all companies we track in this category. of 120 plumbers · 5.0★ from 672 Google reviews
Report card
Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: reliability and craft & service; weakest: satisfaction.
Reviews for your job
Customers hired GT Campbell Plumbing for 8 kinds of job.
GT Campbell Plumbing for water heater installation
Clear ✕All 37 Google reviews tagged “Water heater installation”
Thomas was fantastic. He was prompt, kind, and knowledgeable. He worked quickly with minimal interruptions. He laid down blankets to keep our house clean and vacuumed up when he was finished. Highly recommend this company.
We absolutely love working with George and his son! They always provide the best level of service and are extremely thorough and thoughtful on the solutions they provide. Very clean and polite. We have used and recommended them many times now!
on time. very thorogh. George did a great job
excellent as usual--high quality workmanship
Campbell plumbing can NOT be beat! They have helped us several times and they are very considerate, from the wonderful person who answers the phone, to George and Thomas, who are trustworthy, and get the job done efficiently. Campbell plumbing really is the BEST!
Professional, knowledgeable, reliable, timely & expert service. I can’t say enough about them, it was such a profound relief to find that there are still professionals with integrity that actually perform service with the utmost integrity & in the simplest terms “do it right the first time”.
GT Campbell Plumbing have completed a number of jobs for us from minor to major work. Never any concerns or issues. They are our go-to for all plumbing work.
They were professional in their workmanship, straightforward, considerate, kind, friendly, and helpful. I will certainly go back to them for all my plumbing needs. Thank you.
Great experience with Campbell Plumbing. Thank you Thomas for the wonderful work you did replacing our broken toilet!
We’ve used GT Campbell for several upgrades and repairs. Most recently they replaced our leaking water heater and were able to do it quickly and at a reasonable price. Definitely using them for plumbing services from here on
George was here about 1/2 hr early (which was great!) after picking up the new tank from ABR and had my hot water tank installed in about 2 hrs. George was personable & efficient. Muriel (his wife & office manager) was very helpful also. I highly recommend this company for your plumbing needs.
Came on time to assess and was able to install new water heater same day. George and Thomas were great
I called Campbell plumbing on Friday morning about 9:00am. I had no hot water. They came Friday afternoon hoping to just light the pilot. However that wasn't the case. I needed a new hot water heater. They came on Saturdsy morning to install a new water heater. They made my day!!!! I've been using…
Been calling George for 25 years now… absolutely one of the best out there. It’s a family business and they’re sooooo nice, and totally professional. I’ve recommended them to many others and all have had great experiences as well.
Have used GT Campbell since 2010 and I have always been pleased with their service. He has installed our water heater, replaced faucets in master bath and kitchen, replaced 3 toilets, and installed our garbage disposal. George Campbell offers professional service at a fair price. Never been displeased. His most…
On time, efficient, capable service delivered. I would recommend this company.
Always friendly and professional. Explains everything to me in a way I can understand but also non condescending. George even knows my dogs names! I like the text messaging confirming appointments and letting me know when he’s on his way.
As always, this company remains my top choice. They're really quick to respond to issue, will keep coming back until the job is done 100%, and above all everyone is so kind, from the technicians to Muriel who will help schedule your visit. Cannot recommend them enough.
The service was excellent. Fast, efficient professional, and friendly. They answered my questions and got the job done. Everything you want when doing business with a company.
Very pleased with the entire process. This is the third time we’ve used GT Plumbing and they are always professional and exacting. Will definitely use them again.
Called at 8 am, Kyle was there at 9:30 as promised, and gone before noon. Was able to shower half hour later. Thanks G.T. Campbell plumbing!
GT Campbell came quickly to my aid when my water heater broke. Everyone I talked to was courteous, caring, and professional. They discussed my options at length after seeing the problem and gave me a very fair quote for each. The one I chose was installed next day, complete with some new piping. They noticed a…
I have used G. T. Campbell for a few years as plumbing projects arose. They installed the kitchen faucet and garbage disposal when we remodeled our kitchen, replaced the water heater, replaced the sump pump, and replaced the cartridge in a shower faucet. Always a pleasure to work with, both over the phone and in…
George and Thomas are great plumbers! I am very happy with their work. George installed a water heater for me and Thomas replaced the water faucets to my washing machine as they were rusted open. George also did some work for me a couple of years ago, replacing leaking faucets, and I am still happy with the work he…
Calls were returned promptly, the team members arrived when they said they would, and communication was excellent. They took care to cover floors and stairways and everything was spotless when the job was completed. We wouldn’t hesitate to recommend them to anyone else or use them again ourselves. Exceptional contractors!!!
George, his son, and nephew took on a very challenging job at my home. They were professional, kept me apprised of their progress, and did an excellent job. I will definitely employ their services in the future. Thank you so much. 2ND occasion of calling GT Campbell. Woke up to water on the floor of our 1st…
George and his team are professional, courteous and very easy to work with. They provided a prompt free estimate to install a tankless hot water heater. Their work is clean looking and the end product is amazing. They will be doing more work for us in the near future and I look forward to it. You get what you pay…
We have come to rely on Campbell as they are pleasant, competitively priced, and do a great job. Plumbing problems are typically urgent and we can count on Campbell to respond in a timely manner.
I wanted a Bradford White (Made in USA), high quality hot water heater. There were other plumbers who I have used in the past, but when I went to the Bradford web site, this place was highly recommended. I decided to give them a try. I loved everything about the experience. From inquiring online, to an immediate…
This is the second time we have used GT Campbell, and again they were very prompt, professional and competitively priced. A great company to work with, will definitely continue to be our first choice for plumbing needs.
I could not be happier with their responsiveness and their professionalism Highly recommend.
Thank you for your ongoing service. The job was done quickly, and our issues resolved. We only wish we had discovered G.T. Campbell Plumbing years ago. They are professional, respectful, and went above and beyond to repair our issues. Our water heater stopped working and even though they were booked for the week,…
Great service and attention to detail. GT Campbell answers the phone if you call. Great team!
Excellent service. High quality work. Very cooperative office staff and plumbers that did the work.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Plumbing pipe repair | 67 | $353–$1.2k |
| Faucet installation | 50 | $305–$986 |
| Faucet repair | 38 | $205–$607 |
| Drain cleaning | 37 | $227–$554 |
| Toilet repair | 37 | $227–$606 |
| Plumbing leak detection | 35 | $124–$633 |
| Water heater installation | 34 | $1.2k–$2.4k |
| Plumbing leak repair | 33 | $278–$986 |
