Analyzing 10,147,70810.1M ReviewsFor 28,75028.8K Experts

Experts Reviews · Company report
Guardian Roofing, Gutters & Insulation logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%81+19.6Value 14%87+12.3Replies to reviews 7%100+7.1Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORE

Guardian Roofing, Gutters & Insulation

Tacoma, WA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #76Position by Experts Score among all companies we track in this category. of 85 roof cleaning · 4.9★ from 603 Google reviews

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Report card

Percentile vs other roof cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Guardian Roofing, Gutters & Insulation is better than 87% of roof cleaning.A
87
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Guardian Roofing, Gutters & Insulation is better than 81% of roof cleaning.A
81
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Guardian Roofing, Gutters & Insulation is better than 100% of roof cleaning.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Guardian Roofing, Gutters & Insulation is better than 87% of roof cleaning.A
87
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Guardian Roofing, Gutters & Insulation is better than 100% of roof cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Guardian Roofing, Gutters & Insulation is better than 100% of roof cleaning.A
100

Reviews for your job

Customers hired Guardian Roofing, Gutters & Insulation for 8 kinds of job.

Guardian Roofing, Gutters & Insulation for roof installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.15
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.53
Usually paidThe price range customers picked most often for this job.$20,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$14k–$32k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 60/100.How Job match is calculatedBuilt only from reviews Google tagged “Roof installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#26 / 26
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.86%

All 15 Google reviews tagged “Roof installation”

Roberta1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

He was pleasant and explained everything he did. He arrived I the given window and finished what I thought was quite a large job.

Paid $5,000–10,000Not sureRoof repair for storm & wind damageRoof repairRoof installation
RonLocal Guide · 59 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★

This used to be a good company but over the past 18 months we've had a lousy experience with them: missed appointments, failure to return calls, poor workmanship. Definitely would not recommend.

Attic venting repairsGutter installationAttic venting
JocelynLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★

I paid a very premium price for a job that was just OK. The roof was completed first, they stepped the ceiling drywall, which cracked. They repaired the ceiling themselves (which now looks "DIY", so now need to get a painter to hide the sore spot). The chimney caps were supposed to be painted black. One of them…

Paid $45,000–50,000OverpricedAttic venting repairsSkylight installationRoof installation
MelissaLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★

There was some communication difficulties at the beginning. But the work was completed as prescribed as far as I can tell from the ground. Good clean up and documentation of work. Guardian was responsive to my questions. Happy at the end of the day.l would say 4 and 1/2 stars but I'll round up as that isn't an option.

Skylight repairRoof inspectionRoof installation
Bobbi7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Guardiydid a great job with replacing our old roof with a new metal one. I’d recommend them!

Roof installation
DavidLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Always does great work at our house!

Paid $2,000–4,000Reasonable priceRoof inspectionRoof installation
Melody12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Excellent quality, service, and communication! Highly recommend this company!

Paid $20,000+Reasonable priceRoof installationGutter cleaningAttic venting installation
JimLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Love the work these folks do, highly recommend.

Paid $20,000+Reasonable priceGutter repairsRoof installationGutter cleaning
BrianLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Tyler came to my home and presented a favorable package at a competitive price. My roof was in sad shape. Tyler listened to my needs and presented a quote with zero pressure to accept.

Paid $20,000+Reasonable priceRoof installation
Kirsten2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We have 3 parts to the roofing on our house and garage and this is the 3rd time we have used Guardian to repair and replace our roofing. As a company I find them responsible, responsive, reasonable and respectful. Juan worked on our roof this time; exploring the leak and problem solving how to vent the roof and…

Paid $18,000–20,000Reasonable priceRoof inspectionRoof installation
Tyler3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Santiago is an absolute monster at knocking the job out. Professionalism and workmanship 10 out of 10. I would highly recommend this company for anyone in need of roof repair/installation.

Paid $8,000–10,000Not sureRoof repairRoof installationRoof damage repair
Doreen7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Francisco and his crew have been great. It's been blazing hot, and they working on a two-story house with lots of angles in the roof. They work hard, are polite and clean up each evening. They ran into a couple of issues and took care of them quickly and efficiently.

Paid $20,000+Not sureRoof installation
carol3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The sales rep Mikey H, was so helpful. He explained everything so thoroughly, made it easy to understand. Answered all our questions. We look forward to working with Michael and the company

Roof installation+ Responsiveness+ Punctuality+ Professionalism
Alex4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Rating only, no written review.

Paid $30,000–35,000Reasonable priceGutter installationRoof inspectionRoof installation
Michael9 months ago★★★★★

Rating only, no written review.

Paid $18,000–20,000Not sureGutter installationRoof installation

Price

$2.3k-45% vs typical roof cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 16%Reasonable 67%Overpriced 2%Not sure 15%

Jobs customers hired them for

JobReviewsCategory typical
Gutter repairs79$784–$5.2k
Roof inspection66$539–$4.1k
Gutter installation59$927–$13k
Gutter cleaning56$371–$2.7k
Roof repair46$1.1k–$6.6k
Attic venting repairs27$891–$6.3k
Roof damage repair23—
Roof repair for storm & wind damage21$927–$11k

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