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Gutter Helmet Of Michigan and Illinois

Gutter cleaning service · Grandville, MI · reviewed since 2015

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%45+3.2Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#8 of 18 insulation contractorsPosition by Experts Score among all companies we track in this category. · better than 59%
4.9 ★★★★★ 205 Google reviews · 24 photos
97%five-star reviews
4.93★last 12 monthsAverage stars on reviews from the last 12 months only.
0.6%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
22%reviews answered by the owner
Nov 2026latest review

Gutter Helmet Of Michigan and Illinois at a glance

Customers frequently praise the sales representatives for their clear explanations of the gutter system, helpfulness in finding budget-friendly options, and low-pressure approach during home inspections. However, several low-star reviews criticize the lengthy, high-pressure presentation style, the requirement for pre-payment, and the product's high cost. Some also note recurring issues with ice dams after installation and express dissatisfaction with perceived poor workmanship or minimal customer service support.

  • Google rating: 4.9 out of 5 from 205 reviews (97% five-star).
  • Reviews on this page: 205 Google reviews (201 with written comments, 5 with photos).
  • Owner responses: the business replied to 22% of reviews.
  • Most recent review: November 5, 2026.
  • Service: Insulation Contractor serving Grandville, Michigan.

Data from Google, last updated November 6, 2026.

Score profile vs other insulation contractors

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

Satisfaction96Reliability91Craft & service–Value100Momentum100Replies to reviews45Satisfaction: 96 (median 92)Reliability: 91 (median 89)Value: 100 (median 100)Momentum: 100 (median 100)Replies to reviews: 45 (median 100)
This companyInsulation Contractors median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Gutter Helmet Of Michigan and Illinois: 96/100 on this factor. Category median: 92.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Gutter Helmet Of Michigan and Illinois: 91/100 on this factor. Category median: 89.A
91
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 98.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Gutter Helmet Of Michigan and Illinois: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Gutter Helmet Of Michigan and Illinois: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Gutter Helmet Of Michigan and Illinois: 45/100 on this factor. Category median: 100.C
45

Bar = this company · dark tick = category median.

Star ratings

205 Google reviews we collected

  • 5 stars19997%
  • 4 stars00%
  • 3 stars10%
  • 2 stars21%
  • 1 star31%

Praise vs complaints

Phrases our text analysis found in 201 written reviews

  • Praise23997%
  • Complaints73%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price1280%
  • Reasonable320%
  • Overpriced00%
  • Not sure00%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude11346%
  • Quality & results4217%
  • Communication3715%
  • Speed & response208%
  • Would recommend187%
  • Price & value125%
  • Honesty & trust42%

What customers talk about

We read 201 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Mitchell s was so polite, and helpful through the entire process.”
  • “Danny did a great job explaining everything and was great at showing me all the options”
    “I will never deal with them again because of poor service and RUDE customer service people.”
  • “Danny V was amazing, explained everything clearly, gave us a great deal--would highly recommend!”
  • “He was on time, professional, and helped me understand everything that needed to be done.”
  • “Danny V is wise in what he knows and very helpful-would recommend!”
  • “He was very reasonable and made the whole process easy to do.”
    “It’s not worth it.”
  • “He was professional, respectful, honest, and very easy to work with.”

People customers mention

  • Muskegon 13 reviews
  • Eltina 10 reviews
  • Mitchell 7 reviews
  • Lansing 6 reviews
  • Kalamazoo 4 reviews
  • Zeeland 4 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Gutter Helmet Of Michigan and Illinois for 3 kinds of job. Pick one to see what they paid and said.

Recent reviews

Ernestine3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 hours ago★★★★★

My project installation went so well. Mitchell s was so polite, and helpful through the entire process. I am so pleased with everything!

Karen7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Danny V. Explained the gutter system very well. using Gutter Helmet. It looks like a good option. Seriously considering it. Karen G.

Sandra1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Danny V was amazing, explained everything clearly, gave us a great deal--would highly recommend!!!

KimberlyLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Danny did a great job explaining everything and was great at showing me all the options

Customer photo from Kimberly's reviewCustomer photo from Kimberly's reviewCustomer photo from Kimberly's reviewCustomer photo from Kimberly's review
PhillipLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

I asked to have Mitchell s come out to my house in Springfield, he went through our project and discussed solutions with us. He was super knowledgeable and helpful. He did not sugar coat anything, it gave me the confidence that they will do everything perfectly. I would recommend!

Lynne4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

I was so impressed by mitchell s, he went through a presentation for my husband and i to do some work on our house in springfield. He answered all of our questions, and had solutions for every question we had.

Photos

Customer reviews

4.9 ★★★★★ 205 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Ernestine Barajas3 reviewsTotal number of Google reviews Ernestine has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

My project installation went so well. Mitchell s was so polite, and helpful through the entire process. I am so pleased with everything!

Karen Gutshall7 reviewsTotal number of Google reviews Karen has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Danny V. Explained the gutter system very well. using Gutter Helmet. It looks like a good option. Seriously considering it. Karen G.

Sandra Duckham1 reviewTotal number of Google reviews Sandra has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Danny V was amazing, explained everything clearly, gave us a great deal--would highly recommend!!!

James Everett1 reviewTotal number of Google reviews James has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Danny V was excellent. Nice guy and low pressure.

Kimberly NolanLocal Guide · 16 reviewsTotal number of Google reviews Kimberly has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Danny did a great job explaining everything and was great at showing me all the options

Julyn Harris1 reviewTotal number of Google reviews Julyn has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Danny V is wise in what he knows and very helpful-would recommend!

Phillip CzinderLocal Guide · 23 reviewsTotal number of Google reviews Phillip has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I asked to have Mitchell s come out to my house in Springfield, he went through our project and discussed solutions with us. He was super knowledgeable and helpful. He did not sugar coat anything, it gave me the confidence that they will do everything perfectly. I would recommend!

Lynne Ackerberg4 reviewsTotal number of Google reviews Lynne has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I was so impressed by mitchell s, he went through a presentation for my husband and i to do some work on our house in springfield. He answered all of our questions, and had solutions for every question we had.

Tamara Fast3 reviewsTotal number of Google reviews Tamara has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Mitchell S was very helpful. He went over options that fit my mother and i's budget. Definitely give them a call if you need work done on your home. They were even willing to come to our mobile home in potterville.

Sandy Fest4 reviewsTotal number of Google reviews Sandy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I was having a hard time finding a company that was willing to do work on my mobile home in potterville. Finally I was put in contact with gutter helmet of Michigan, they had Mitchell S come out to look over my project. He went over different solutions to fit my budget and complete my project. I'm very grateful for him helping me.

Gutter Helmet Of Michigan and Illinois on Google Maps →

Business details