Analyzing 10,147,70810.1M ReviewsFor 28,75028.8K Experts

Experts Reviews · Company report
guy the locksmith Inc logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%87+6.2Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE

guy the locksmith Inc

Daly City, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #20Position by Experts Score among all companies we track in this category. of 52 locksmiths · 5.0★ from 453 Google reviews

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Report card

Percentile vs other locksmiths (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.guy the locksmith Inc is better than 97% of locksmiths.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.guy the locksmith Inc is better than 95% of locksmiths.A
95
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.guy the locksmith Inc is better than 100% of locksmiths.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.guy the locksmith Inc is better than 100% of locksmiths.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.guy the locksmith Inc is better than 100% of locksmiths.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.guy the locksmith Inc is better than 87% of locksmiths.A
87

Reviews for your job

Customers hired guy the locksmith Inc for 8 kinds of job.

guy the locksmith Inc for general lock installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.4
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200+
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 96/100.How Job match is calculatedBuilt only from reviews Google tagged “General lock installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 4
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 4 Google reviews tagged “General lock installation”

Regina5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Fast, Helpful, Professional I called Guy in the morning about a lock issue at my rental property, and he fit me in the same day. He even called me from Home Depot to make sure we got the correct parts, which saved me time and guesswork. He gave me a clear quote on the spot, and the work was professional and done…

Reasonable priceInstallationGeneral lock installationDoor lock & bolt hardware installation
Becky4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Tried to fix the problem by video first without charging me- but we determined the actual part needed to be replaced. He arrived on time and was efficient. Fixed both locks and did an excellent job. Very professional.

Paid $200+Great priceGeneral lock installation
Maria3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Our company has been working with Guy for many years, and he has consistently provided outstanding service. He is knowledgeable, reasonable, and highly accommodating to our needs. We’ve called him on short notice on multiple occasions, and he has always come through for us. We truly appreciate his professionalism,…

Paid $100–120Reasonable priceBuilding lockoutsLock rekeyingBuilding key copying
Marc10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Amazing service, great work and kind professional. Thank you for another great experience together, Guy, and I’ll see you next time.

Safe lock install, open & repairLock rekeyingInstallation

Price

$146-3% vs typical locksmiths

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 60%Reasonable 40%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Lock rekeying26$114–$282
Car key copying17$88–$176
Car lockouts16$81–$132
Car digital & remote key reprogramming16$111–$272
Building lockouts13$96–$173
Repair hardware11$103–$282
Security door locks10$115–$191
New key fob creation9$121–$324

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