Analyzing 5,854,0205.9M ReviewsFor 16,18516.2K Experts
Customers report that H&A Auto provides fair pricing, transparent communication, and detailed explanations for repairs ranging from routine maintenance to complex diagnostics. Reviewers highlight the shop's punctuality, professional demeanor, and willingness to handle difficult issues on domestic and foreign vehicles. The business maintains a 5.0 rating from 73 reviews, with the owner responding to 41% of feedback, and no common criticisms appear in the provided excerpts.
Data from Google, last updated October 25, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Bar = this company · dark tick = category median.
73 Google reviews we collected
Phrases our text analysis found in 68 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 68 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I really appreciate their expertise and excellent service.”
“My experience with Harry and Ara was way above the 5 stars I gave them.”
“Fast service, professional work, and everything was done clean and properly.”
“They checked and recommended to replace the sensors first, the experience was fast and professional.”
“He was upfront and transparent with us during the whole process.”
“They always give a fair price and do a good job on any repair, and they’re honest.”
“He explains complex issues in a clear and understandable manner, avoiding any deceptive practices like using aftermarket products.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired H&A Auto for 8 kinds of job. Pick one to see what they paid and said.
Harry took excellent care of my MDX that was in need of 100k mile service. He was upfront and transparent with us during the whole process. Will be back for my future car needs.
Phenomenal service. They went above and beyond to get my vehicle done in the timeframe I needed. Will recommend them to anybody.
The team at H & A auto are solid! They always give a fair price and do a good job on any repair, and they’re honest. Harry was a big help with my most recent repair
Very friendly and professional. They fixed my car after several other shops were unable to diagnose the problem. I really appreciate their expertise and excellent service. That’s why I’m leaving this review. Highly recommended!
H&A has been our family's go to place for 12 years. Harry and his father provide excellent customer service, great work and fair prices.
Highly recommend H&A. They replaced my tires and did an excellent job from start to finish. Fast service, professional work, and everything was done clean and properly. The car drives great now and they made the whole process easy. Definitely coming back for future work. Best in town for sure!
| Job | Reviews | Category typical |
|---|---|---|
| Brakes | 9 | — |
| General repairs & maintenance | 8 | — |
| Tires | 6 | — |
| Oil change | 6 | — |
| Steering & suspension repair | 5 | — |
| Air conditioning | 4 | — |
| A/C installation & repair | 3 | — |
| Electrical | 3 | — |
5.0 ★★★★★ 73 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Harry took excellent care of my MDX that was in need of 100k mile service. He was upfront and transparent with us during the whole process. Will be back for my future car needs.
Phenomenal service. They went above and beyond to get my vehicle done in the timeframe I needed. Will recommend them to anybody.
The team at H & A auto are solid! They always give a fair price and do a good job on any repair, and they’re honest. Harry was a big help with my most recent repair
Exceptional customer service
Thank you so much
Great place and good price
My experience with Harry and Ara was way above the 5 stars I gave them. My family and I came in on a tow truck with our 2022 VW Tiguan. It wasn't good, at all. We were on our way to Myrtle Beach for a family baseball vacation. 8 hrs into our journey and this is where we were. Stuck....Stranded. In a jam to say the least. Our car was not making this journey. Once Harry understood what was going on, he stepped up. He made us feel comfortable. Way outside our comfort zone of small town Maine. This young man treated us like family. He told me that was the way he was raised. He was raised well. Harry drove me around to try and locate a rental car to continue our trip. My wife and son stayed at the shop. But I knew they were safe. The rental cars fell thru..longer story. Harry then found us a rental thru Turo rentals. Then drove us to get the rental. He literally went out of his way for us! The car was to be looked at and diagnosed as soon as possible. We made our journey to Myrtle Beach. That Monday Harry was on the phone with me. Blew the oil pan. Not good but he did what needed to be done and upon return my car was ready! Drove home, no problems. If you have any auto needs do not hesitate to reach out to them. You will be treated like a human being, in a world where that is becoming a rarity. My son said to me, "Harry is the GOAT!" I said to him. He got that from his parents! I can not say thank you enough for them. Walt I. Smalltown, ME
Thank You Walter!!!
Very friendly and professional. They fixed my car after several other shops were unable to diagnose the problem. I really appreciate their expertise and excellent service. That’s why I’m leaving this review. Highly recommended!
Appreciate the support, glad to be of help.
Amazing friendly and professional service
H&A has been our family's go to place for 12 years. Harry and his father provide excellent customer service, great work and fair prices.
Highly recommend H&A. They replaced my tires and did an excellent job from start to finish. Fast service, professional work, and everything was done clean and properly. The car drives great now and they made the whole process easy. Definitely coming back for future work. Best in town for sure!
Analyzing 5,854,0205.9M ReviewsFor 16,18516.2K Experts
