How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%81+19.6Value 14%100+14.1Replies to reviews 7%21+1.5Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCOREH & J Tire
Novato, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #32Position by Experts Score among all companies we track in this category. of 78 tire shops · 4.9★ from 166 Google reviews
Report card
Percentile vs other tire shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired H & J Tire for 6 kinds of job.
H & J Tire for tires
Clear ✕All 38 Google reviews tagged “Tires”
Excellent service
Best customer service on the planet! Kind, knowledgeable and friendly.
Friendly, knowledgeable , and priced a couple of sets of tires at very competitive prices. Had a nail in my tire that needed to be fixed. Since I moved was also looking to find another tire shop. They helped me with the tire patch on the spot, took about 10-12 minutes. I had several patches done before ranging…
I sincerely recommend coming here if you want fast professional service. Both the advisors on the phone and at the front desk in personal were awesome. Super cool guys who are professional and fast and know what they are doing. I got all new tires with them and will be back in 5k miles for some more maintenance!!!
Got a better price for a new set of tires for our Subaru by a substantial margin. Pretty fast for a walk-in too.
They are so amazing and always fast and thorough!!! I am treated like family!! I highly recommend H & J Tire
Accommodating and good prices. I got a tire and everyone is very friendly. Will be returning here in the future.
⭐️⭐️⭐️⭐️⭐️ If you’re not going to H&J Tire San Rafael, you’re going to the wrong place. Plain and simple. Chris, Phil, and the whole crew are the kind of people you hope to find in the auto world but rarely do. Honest, knowledgeable, zero BS, and they actually treat you like a human instead of a walking invoice.…
Patched my tire in less than 20 minutes from walking in! Super friendly people and great service! 👍🏽 👍🏽
Chris provided comprehensive and friendly service from beginning to end, stating with a reminder call to help me schedule my appointment after I had to cancel, all the way through to service completion. The waiting area was comfortable - with great music - and free wi-fi so I could work while I waited. I observed…
H&J Tire is my go to for everything tires and brakes. Chris and his team are efficient and courteous. The service is great and the prices are fair. I won’t go anywhere else.
I have been going to H&J Tires for over 15 years, and Chris and his team have consistently provided outstanding service. They are always honest, transparent, and incredibly hardworking. They take the time to clearly explain what needs to be done, answer any questions, and make sure you understand your options. What…
H&J Tire has taken care of my trucks, my modern vehicles, and my Classic Mustangs since 1986. I trust them to do the best work for a fair price every single time. Brakes, tires, suspension, and if you ask nicely, even the occasional custom work.
I have been doing business with Dennis, his son Chris and the fantastic team at H&J Tire for over 20 years. I cannot recommend them enough. Highest quality service with the best prices make for an excellent value. I always enjoy seeing them, they live their families values everyday.
I have been an H&J Tire customer for years. Dennis and Cris are both fantastic. Their pricing is very competitive and their customer service is exceptional. I would recommend them and do recommend them to all of my friends and all of my business acquaintances. They are fantastic. You should go check them out!
Came in to get new tires and the installation took less than an hour to finish. Would highly recommend this location.
Friendly, professional and quality service. Also had me in out in less that 30 minutes.
My husband and I have brought our cars to H&J Tires for tire replacements.many times It’s an excellent place with great costumer service. Their prices are very affordable compared to other places. They will explain the options they have for you very respectful , and you are attended by the owner . If it’s within…
Chris and his team at H&J are always punctual and professional. Not only do they always work with your availability, but they get the work done efficiently for an extremely fair price
It is rare to find a shop that combines top-tier technical expertise with old-school integrity. I’m very particular about who touches my cars, and the team at H&J Tire has earned my total trust. Chris and his father Dennis have been managing my fleet for years now, and their level of professionalism is unmatched.…
I’ve been to this locally owned tire shop in San Rafael two or three times now, and every experience has been excellent. It’s hard to find places these days that are honest, efficient, and genuinely customer-focused — but this shop checks all the boxes. Each time I’ve come in, they’ve been straightforward about…
I’ve been coming to H&J Tire for years, and they’ve never let me down. The service is always fast, honest, and friendly. The team knows their stuff, treats customers with respect, and consistently delivers great work at fair prices. Highly recommend!
The staff at H&J Tire in San Rafael are wonderful! Especially Chris & Phil! They are super knowledgeable and helpful! I’ve been bringing my cars to them for years. They are always fast & reliable!
The owner Chris is a remarkable, honest, and super hard working guy. He is always willing to give HONEST and great information/guidance when deciding what would be the best tires for what we need. These days I feel like its hard to get expert advice you can trust to not just be sales tactics. Hands down H&J is my…
I've used H & J tires on several occasions. I would highly recommend. Great, personalized service, always a great explanation of issues. I've dealt with Chris, who is so personable and I always feel confident that I'm getting the best price/service possible.
H & J tires is the only place our family goes to for our families tire needs! All of our experiences with this business have been fantastic! The owner Chris is incredibly personable and friendly. Would highly recommend them!
Chris and his team are great! Always super helpful and trustworthy! Would highly recommend if you want honest and professional service!
H & J tires always does an exceptional job. They are always prompt to answer the phone. They are knowledgeable and helpful and always friendly. Their service is always efficient and excellent. I highly recommend them for all of the services as I’ve brought different cars to them for a variety of services needed and…
Been coming to H&J tire for many years, service is straight and easy. There is no pressure in upsell or anything, they give you your options and let you make you decision. They do make recommendations with explanations but no pressure to upsell on anything. Prices are great also.
Chris offers excellent service at a very competitive pricing. I use H and J San Rafael for my cars and trailers.
I've taken my car in for tire replacements. The staff are super friendly, professional and quick. They were also able to advise on tire brands to help me find the best deal. Very happy with the service, and couldn't recommend H & J Tire highly enough.
Very friendly and helpful service. My mechanic recommended them and I will return without hesitation. Their prices are also very competitive. For you dealership folks who like the convenience of just saying "yes" when they say you need new tires. Give these guys a call, you might save $175 like I did, all you…
These guys are friendly, courteous, fast, honest and transparent. I'm very happy with the work they did on my alignment and they caught a bent wheel and replaced it. I'm a little shocked at how much more smoothly my truck is driving- night and day. Competitive pricing too. Highly recommend.
They checked all the tires and rotated them. I wanted to make sure that there was no issues, and there was no charge for what they did. Thanks extremely friendly and efficient. Thank you
Best Customer Service Around….PERIOD!!!
Been coming here for years. Family run business that takes care of their customers and does not take advantage of. The only place I call when I need tires on my cars
These guys are great! Very helpful when I needed air in my tires. Gave me great advice and free service.
Rating only, no written review.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Tires | 38 | — |
| Wheel alignment | 17 | — |
| Brakes | 12 | — |
| Steering & suspension repair | 10 | — |
| General repairs | 6 | — |
| Auto engine diagnostic | 2 | — |
