Jeff Sondergard9 reviewsTotal number of Google reviews Jeff has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat communication and high quality work
- Price assessment: Reasonable price
H&K Smart Renovation
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%97+25.3Value 15%100+15.2Craft & service penalty98−0.2Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#11 of 60 bathroom remodeling contractorsPosition by Experts Score among all companies we track in this category. · better than 83%
5.0 ★★★★★ 75 Google reviews · 24 photos
97%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
64%reviews answered by the owner
Oct 2026latest review
H&K Smart Renovation at a glance
H&K Smart Renovation holds a 5.0 rating from 75 Google reviews, with the owner responding to 64% of feedback. Customers frequently cite punctuality, clear communication, and high-quality workmanship across services like kitchen, bathroom, and basement renovations. Reviewers note fair pricing and the company's ability to resolve unexpected issues efficiently, with no recurring patterns of criticism evident in the provided excerpts.
- Google rating: 5.0 out of 5 from 75 reviews (97% five-star).
- Reviews on this page: 75 Google reviews (68 with written comments, 11 with photos).
- Owner responses: the business replied to 64% of reviews.
- Most recent review: October 27, 2026.
- Service: Bathroom Remodeling Contractor serving Atlanta, Georgia.
Data from Google, last updated November 2, 2026.
Score profile vs other bathroom remodeling contractors
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.H&K Smart Renovation: 98/100 on this factor. Category median: 91.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.H&K Smart Renovation: 97/100 on this factor. Category median: 91.A
97
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.H&K Smart Renovation: 98/100 on this factor. Category median: 95.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.H&K Smart Renovation: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.H&K Smart Renovation: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 85.–
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Bar = this company · dark tick = category median.
Star ratings
75 Google reviews we collected
- 5 stars7397%
- 4 stars23%
- 3 stars00%
- 2 stars00%
- 1 star00%
Praise vs complaints
Phrases our text analysis found in 68 written reviews
- Praise20799%
- Complaints31%
PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
- Great price250%
- Reasonable250%
- Overpriced00%
- Not sure00%
Topic share
How often each topic comes up in the written reviews
- Quality & results4521%
- Would recommend3919%
- Staff & attitude3617%
- Speed & response3416%
- Communication2612%
- Honesty & trust178%
- Price & value136%
What customers talk about
We read 68 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“We had an outstanding experience with H&K Smart Renovation renovating our basement!”
“We highly recommend them to anyone looking for a reliable, professional team for their renovation project.”
“…-disaster construction of our primary residence (most recently)—and I cannot recommend them highly enough.…”
“They were very easy to work with, professional, and responsible.”
“As with any renovation project, unexpected issues came up along the way, but they were always quick to help us address and resolve them.”
“The team was professional, reliable, and communicated clearly throughout the entire project.”
“They were professional, reliable, and did quality work from start to finish.”
“H&K had people out the next day to get a quote that was very reasonable and fair.”
People customers mention
- Herbert 9 reviews
- Karen 6 reviews
- Renovations 5 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired H&K Smart Renovation for 8 kinds of job. Pick one to see what they paid and said.
Recent reviews
Flor1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
We had an outstanding experience with H&K Smart Renovation renovating our basement! They did an excellent job, and the entire process was smooth from start to finish. They were very easy to work with, professional, and responsible. As with any renovation project, unexpected issues came up along the way, but they…
Great priceTile work installationFan installationTile work replacement
Pure1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Great company to work with. They were professional, reliable, and did quality work from start to finish. Everything came out looking great, and the entire process was smooth and easy. I’d definitely recommend them to anyone looking for renovation work.
Sean9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
They did excellent work! I highly recommend. I will be using them again! Got the referral from my brother where they redid his whole basement.
Great priceRemodeling
Juan7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
I can’t say enough good things about H&K Renovation. They’re hardworking, dependable, and really take pride in the work they do. You can tell they genuinely care about their customers and making sure everything comes out looking great. If you’re thinking about remodeling or making improvements to your home, I…
Alejandra1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
H&K is a great company! They renovated my bathroom in Austell. They did a fantastic job! Will definitely hire them for another project. Highly recommended!
Alonzo2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
One of the best recommendations I’ve ever gotten. Love the H&K Team. Their work is professional, top tier and the team is reliable. Can’t wait to embark on future projects with H&K.
Reasonable priceTile work installationInstall flooringRemodeling
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Remodeling | 11 | — |
| Drywall repair | 6 | — |
| Paint indoors | 5 | — |
| Exterior painting | 4 | — |
| Install flooring | 4 | — |
| Tile work installation | 3 | — |
| Tile work replacement | 3 | — |
| Drywall installation | 3 | — |
Compare with
Photos
Customer reviews
5.0 ★★★★★ 75 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Flor Warren1 reviewTotal number of Google reviews Flor has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleWe had an outstanding experience with H&K Smart Renovation renovating our basement! They did an excellent job, and the entire process was smooth from start to finish. They were very easy to work with, professional, and responsible. As with any renovation project, unexpected issues came up along the way, but they were always quick to help us address and resolve them. We really appreciated their responsiveness, problem-solving, and willingness to go the extra mile to make sure everything was taken care of. We highly recommend them to anyone looking for a reliable, professional team for their renovation project. Outstanding job all around!
- Price assessment: Great price
- Services: Tile work installation, Fan installation, Tile work replacement, Paint indoors, Exterior painting, Remodeling, Drywall installation, Plumbing fixture installation, Repair flooring, Drywall repair
Pure Pressure1 reviewTotal number of Google reviews Pure has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat company to work with. They were professional, reliable, and did quality work from start to finish. Everything came out looking great, and the entire process was smooth and easy. I’d definitely recommend them to anyone looking for renovation work.
Sean Warren9 reviewsTotal number of Google reviews Sean has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThey did excellent work! I highly recommend. I will be using them again! Got the referral from my brother where they redid his whole basement.
- Price assessment: Great price
- Services: Remodeling
Juan Carlos7 reviewsTotal number of Google reviews Juan has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI can’t say enough good things about H&K Renovation. They’re hardworking, dependable, and really take pride in the work they do. You can tell they genuinely care about their customers and making sure everything comes out looking great. If you’re thinking about remodeling or making improvements to your home, I definitely recommend giving H&K Renovation a call. Great people, quality work, and someone you can trust with your home. Highly recommend!
Alejandra Chavez1 reviewTotal number of Google reviews Alejandra has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleH&K is a great company! They renovated my bathroom in Austell. They did a fantastic job! Will definitely hire them for another project. Highly recommended!
Alonzo Mejia2 reviewsTotal number of Google reviews Alonzo has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleOne of the best recommendations I’ve ever gotten. Love the H&K Team. Their work is professional, top tier and the team is reliable. Can’t wait to embark on future projects with H&K.
- Price assessment: Reasonable price
- Services: Tile work installation, Install flooring, Remodeling, Drywall repair
Aiman Iswaisi12 reviewsTotal number of Google reviews Aiman has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI had an excellent experience with this company from start to finish. The team was professional, reliable, and communicated clearly throughout the entire project. Their attention to detail and quality of workmanship exceeded my expectations, and they completed everything on time while keeping the work area clean and organized. If you’re looking for a trustworthy contractor who takes pride in their work and delivers outstanding results, I highly recommend them. I couldn’t be happier with the finished project and will definitely use them again for future renovations.
Rana QasemLocal Guide · 15 reviewsTotal number of Google reviews Rana has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI can't recommend this company enough! They completely renovated my condo, and the entire experience exceeded my expectations. From start to finish, they were professional, reliable, and paid close attention to every detail. The quality of the workmanship is outstanding, and they transformed my space into something beautiful. They communicated with me throughout the project, stayed organized, and made what could have been a stressful renovation feel easy. If you're looking for a company that takes pride in their work and truly cares about their clients, I highly recommend them. I'm beyond happy with the results and would absolutely hire them again for future projects!
Tanjina Parvin5 reviewsTotal number of Google reviews Tanjina has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThey did an amazing job with our kitchen renovation. I highly recommend this company.
Business details
- Address: 3469 Lawrenceville Hwy #103, Tucker, GA 30084
- Phone: (678) 754-6466
- Website: hksmartrenovation.com
- Service area: Atlanta, GA