Analyzing 8,065,3418.1M ReviewsFor 22,86822.9K Experts

Experts Reviews · Company report
H&K Smart Renovation logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%97+25.3Value 15%100+15.2Craft & service penalty98−0.2Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE

H&K Smart Renovation

Atlanta, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #11Position by Experts Score among all companies we track in this category. of 60 bathroom remodeling contractors · 5.0★ from 75 Google reviews

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Report card

Percentile vs other bathroom remodeling contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.H&K Smart Renovation is better than 98% of bathroom remodeling contractors.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.H&K Smart Renovation is better than 97% of bathroom remodeling contractors.A
97
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.H&K Smart Renovation is better than 98% of bathroom remodeling contractors.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.H&K Smart Renovation is better than 100% of bathroom remodeling contractors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.H&K Smart Renovation is better than 100% of bathroom remodeling contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.H&K Smart Renovation is better than —% of bathroom remodeling contractors.–
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Reviews for your job

Customers hired H&K Smart Renovation for 8 kinds of job.

H&K Smart Renovation for remodeling

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.11
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.91
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 77/100.How Job match is calculatedBuilt only from reviews Google tagged “Remodeling”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#28 / 47
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 11 Google reviews tagged “Remodeling”

Flor1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

We had an outstanding experience with H&K Smart Renovation renovating our basement! They did an excellent job, and the entire process was smooth from start to finish. They were very easy to work with, professional, and responsible. As with any renovation project, unexpected issues came up along the way, but they…

Great priceTile work installationFan installationTile work replacement
Sean9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

They did excellent work! I highly recommend. I will be using them again! Got the referral from my brother where they redid his whole basement.

Great priceRemodeling
Alonzo2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

One of the best recommendations I’ve ever gotten. Love the H&K Team. Their work is professional, top tier and the team is reliable. Can’t wait to embark on future projects with H&K.

Reasonable priceTile work installationInstall flooringRemodeling
TaraLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We knew we were going with H & K after our first appointment. We appreciate their professionalism, knowledge, and friendly honest business relationship. We have recommended H&K to so many friends and people that have stopped by to admire our home and to ask for our contractors name. We are enjoying our home so much…

RemodelingPaint indoorsExterior painting+ Quality
Eric3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We were referred to H&K by a friend to remodel our kitchen and bathroom and couldn't be happier with the results. Karen and Herbert were extremely professional, super responsive and on top of the project the whole time. It's very hard to get a contractor to even get out to give you quotes right now since they're so…

RemodelingTile work replacement+ Responsiveness+ Punctuality+ Quality
Alli3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

H&K made my bathroom dreams come true! They were a joy to work with; they offered the best value for my budget and were prompt and responsive to my questions and concerns and Karen was very personable and honest. I would certainly use them again for future projects.

Remodeling+ Responsiveness+ Professionalism+ Value
NickiLocal Guide · 41 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★

Thank you H&K Smart Renovation for renovating my kitchen and two bathrooms! They did a great job that we hired them to replace the stairs, install new garage doors, replace the windows, and replace the remaining two rooms with carpet with laminated flooring. Karen is really responsive and easy to work with. No work is too big or small.

RemodelingInstall flooringTile work replacement+ Responsiveness+ Quality+ Value
missyderr4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

H&K Smart Renovations is hands down the best company I have worked with. They are fast, efficient and reasonably priced. They are also kind and hardworking people that go above and beyond. I originally had contacted Karen to smooth my unsightly, textured ceilings. The confidence instilled by their honesty and hard…

Gutter cleaningRemodelingDrywall installation+ Responsiveness+ Punctuality+ Quality
Yasser5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Karen was great to work with. She was on time for our initial appointment when I called to get a quote. She answered all my questions and showed gave me ideas for how to remodel my bathroom. We decided to book them to do the work and was the best decision we have made. The workers were always early and did an…

RemodelingDrywall installationInstall flooring+ Responsiveness+ Punctuality+ Quality
Idel1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

RemodelingInstall flooringPaint indoors+ Responsiveness+ Punctuality+ Quality
Levan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Remodeling+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 50%Reasonable 50%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Remodeling11—
Drywall repair6—
Paint indoors5—
Exterior painting4—
Install flooring4—
Tile work installation3—
Tile work replacement3—
Drywall installation3—

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