Tax preparation service · Moore, OK · reviewed since 2019
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%72+39.3Reliability 24%59+14.3Value 14%86+12.2Replies to reviews 7%47+3.3Craft & service penalty99−0.1Experts Score= 69Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.69SCORE
BGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#96 of 123 tax preparation servicesiPosition by Experts Score among all companies we track in this category. · better than 22%
4.7★★★★★114 Google reviews · 19 photos
88%five-star reviews
4.76★last 12 monthsiAverage stars on reviews from the last 12 months only.
10%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate H&R Block in Moore, OK 4.7/5 from 114 reviews, noting the owner replied to 18% of comments. Customers frequently praise staff for being friendly, knowledgeable, and efficient, often citing quick service times and clear explanations of tax details. However, low-star reviews highlight discrepancies between online advertised fees and final costs, along with complaints about staff challenging reported gig income or requiring corrections to filed returns.
Google rating: 4.7 out of 5 from 114 reviews (88% five-star).
Reviews on this page: 114 Google reviews (101 with written comments).
Owner responses: the business replied to 18% of reviews.
Most recent review: April 16, 2026.
Service: Tax Preparation Service serving Moore, Oklahoma.
Data from Google, last updated October 27, 2026.
Score profile vs other tax preparation services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.
H&R BlockTax Preparation Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.H&R Block: 72/100 on this factor. Category median: 91.B
72
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.H&R Block: 59/100 on this factor. Category median: 88.C
59
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.H&R Block: 99/100 on this factor. Category median: 99.A
99
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.H&R Block: 86/100 on this factor. Category median: 100.A
86
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.H&R Block: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.H&R Block: 47/100 on this factor. Category median: 58.C
47
Bar = this company · dark tick = category median.
Star ratings
114 Google reviews we collected
4.7of 5
5 stars10088%
4 stars87%
3 stars11%
2 stars00%
1 star54%
Praise vs complaints
Phrases our text analysis found in 101 written reviews
97%praise
Praise9797%
Complaints33%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price111%
Reasonable778%
Overpriced00%
Not sure111%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude4848%
Quality & results1919%
Speed & response1515%
Communication66%
Price & value55%
Honesty & trust55%
Would recommend22%
What customers talk about
We read 101 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Not only was she incredibly sweet and friendly but she was also super fast!”
“Nabi Siasinejad does great work and explains things well”
“Fast and Friendly and got me more back for my return than us doing it ourselves.”
“He’s knowledgeable, easy to work with, and handled my business taxes very well.”
“Very fair pricing too.”
“I booked online and the fee that was listed was $99 to file with a person.”
“Mitchell is the best and I always have a great experience which is why I have always gone to H&R block I trust no one else.”
“I highly recommend Nabi at H&R Block in Moore, Oklahoma.”
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired H&R Block for 3 kinds of job. Pick one to see what they paid and said.
TalethaLocal Guide · 21 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★
I booked online and the fee that was listed was $99 to file with a person. This was false advertising. I paid over $500 to get my taxes files there!!!! I will never return nor recommend anyone to choose them!!! BEWARE of HIGH PRICES FEES!!! I feel Robbed!
Laycee6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
I can not recommend getting your taxes done with Inna enough. Not only was she incredibly sweet and friendly but she was also super fast! I had 4 W2s and I was still in and out in about 30 minutes. My filing was a little complicated but not once did I ever feel like she was irritated or annoyed in the slightest. She…
MassoudLocal Guide · 15 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
I highly recommend Nabi at H&R Block in Moore, Oklahoma. He’s knowledgeable, easy to work with, and handled my business taxes very well. He also gave great advice for next year. Very fair pricing too.
Great priceIncome tax return filing
MaddieLocal Guide · 15 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
Inna does a stellar job on our taxes every year! Several years back we were audited and she was tremendously helpful.
Reasonable priceTax Accounting
Kirby2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
Very knowledgeable and helpful. Nabi Siasinejad does great work and explains things well
Reasonable priceIncome tax return filing
Taylor8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
Do your taxes with Nabi Siasi if you can. Very kind, personable, and knowledgeable. Great experience filing my taxes this year!
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for— from Google's service tags and the review text
Team members customers mention
Filter by topic— each topic is highlighted in the reviews in the same color
Taletha LOVES Life!Local Guide · 21 reviewsiTotal number of Google reviews Taletha has written across all businesses on Google Maps, not just this one.
I booked online and the fee that was listed was $99 to file with a person. This was false advertising. I paid over $500 to get my taxes files there!!!! I will never return nor recommend anyone to choose them!!! BEWARE of HIGH PRICES FEES!!! I feel Robbed!
Response from the owner · 6 months ago
Hello Taletha, we appreciate your feedback regarding the pricing of our services. We strive to maintain fair and transparent pricing for our customers, and we're sorry to hear that you found it to be expensive. Your feedback helps us understand our customers' needs better, and we're always looking for ways to improve. If you have any specific concerns, please don't hesitate to reach out to us at 1-800-472-5625. We're here to assist you in any way we can.
Gage Nilson2 reviewsiTotal number of Google reviews Gage has written across all businesses on Google Maps, not just this one.
Hi Gage, thank you for leaving a review! We're happy to hear that you had a great experience. Your satisfaction is our goal, and we're grateful for your business. Thank you for your valuable feedback, and we look forward to serving you again in the future!
Laycee Tucker6 reviewsiTotal number of Google reviews Laycee has written across all businesses on Google Maps, not just this one.
I can not recommend getting your taxes done with Inna enough. Not only was she incredibly sweet and friendly but she was also super fast! I had 4 W2s and I was still in and out in about 30 minutes. My filing was a little complicated but not once did I ever feel like she was irritated or annoyed in the slightest. She actually made the whole experience feel like you were just talking with your favorite aunt and at the end I left with the biggest return I've ever gotten. Without me having to even ask, she also made me a custom W4 to give to my HR that adjusts my W2 at my current job so I can get an even bigger return next year. I will never go anywhere else to file my taxes!
Response from the owner · 6 months ago
Hi Laycee, thank you for your feedback! We're delighted to hear that you had a great experience with us and that our team was helpful during your visit. Your satisfaction is our priority, and we appreciate your business. We look forward to serving you again next tax season!
Massoud KadivarLocal Guide · 15 reviewsiTotal number of Google reviews Massoud has written across all businesses on Google Maps, not just this one.
I highly recommend Nabi at H&R Block in Moore, Oklahoma. He’s knowledgeable, easy to work with, and handled my business taxes very well. He also gave great advice for next year. Very fair pricing too.
Price assessment: Great price
Services: Income tax return filing
Lindy White3 reviewsiTotal number of Google reviews Lindy has written across all businesses on Google Maps, not just this one.
Mitzi is amazing as usual. She’s why I stay with H&R Block!
Price assessment: Reasonable price
Services: Income tax return preparation
Response from the owner · 7 months ago
Lindy, thank you for leaving a review, and for providing positive feedback for your tax pro, Mitzi. We're glad you had a great experience at H&R Block and hope to see you again next tax season!
Maddie ScottLocal Guide · 15 reviewsiTotal number of Google reviews Maddie has written across all businesses on Google Maps, not just this one.
Inna does a stellar job on our taxes every year! Several years back we were audited and she was tremendously helpful.
Price assessment: Reasonable price
Services: Tax Accounting
Response from the owner · 7 months ago
Hello Maddie, thank you for your review! We're so glad to hear that you had a great experience with us and that Inna provided excellent service. We share your sentiments about Inna—they're truly amazing! We appreciate your business and look forward to seeing you again next tax season!
Lando PerryLocal Guide · 24 reviewsiTotal number of Google reviews Lando has written across all businesses on Google Maps, not just this one.
Dear Lando, thank you for your positive feedback! We're thrilled to hear that you had a great experience. Your feedback is greatly appreciated, and we're thankful for your business. We hope to see you again soon at H&R Block!
Kirby Clark2 reviewsiTotal number of Google reviews Kirby has written across all businesses on Google Maps, not just this one.
Very knowledgeable and helpful. Nabi Siasinejad does great work and explains things well
Price assessment: Reasonable price
Services: Income tax return filing
Response from the owner · 7 months ago
Hi Kirby, thank you for taking the time to leave a review! We're thrilled to hear that you had a great experience with us and that Nabi Siasinejad was amazing in assisting you. We absolutely agree—Nabi Siasinejad is a valuable member of our team! Your satisfaction is our priority, and we appreciate your business. We can't wait to welcome you back next tax season!
Scott Warren3 reviewsiTotal number of Google reviews Scott has written across all businesses on Google Maps, not just this one.
Hello Scott, thank you for your review! We're so glad to hear that you had a great experience with us and that Mitzi provided excellent service. We share your sentiments about Mitzi—they're truly amazing! We appreciate your business and look forward to seeing you again next tax season!
Taylor Bell8 reviewsiTotal number of Google reviews Taylor has written across all businesses on Google Maps, not just this one.
Do your taxes with Nabi Siasi if you can. Very kind, personable, and knowledgeable. Great experience filing my taxes this year!
Response from the owner · 7 months ago
Hi Taylor, thank you for your feedback! We're delighted to hear that you had a great experience with us and that Nabi Siasi exceeded your expectations. We agree that Nabi Siasi is amazing, and we're proud to have them on our team. Your satisfaction is important to us, and we appreciate your business. We can't wait to see you again next tax season!
