Analyzing 6,573,0126.6M ReviewsFor 18,19818.2K Experts

Experts Reviews · Company report
H&R Cleaning logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%79+5.6Craft & service penalty91−0.9Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

H&R Cleaning

Bryan, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #30Position by Experts Score among all companies we track in this category. of 37 roof cleaning · 4.9★ from 428 Google reviews

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Report card

Percentile vs other roof cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.H&R Cleaning is better than 93% of roof cleaning.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.H&R Cleaning is better than 92% of roof cleaning.A
92
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.H&R Cleaning is better than 91% of roof cleaning.A
91
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.H&R Cleaning is better than 100% of roof cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.H&R Cleaning is better than 100% of roof cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.H&R Cleaning is better than 79% of roof cleaning.B
79

Reviews for your job

Customers hired H&R Cleaning for 5 kinds of job.

H&R Cleaning for office & workplace cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.12
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200–250
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 97/100.How Job match is calculatedBuilt only from reviews Google tagged “Office & workplace cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 1
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 12 Google reviews tagged “Office & workplace cleaning”

Lauren2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

We love H and R cleaning. They are timely and efficient. Kaycee is our favorite!!! We trust her and she does a great job with all my kids messiness!

Paid $100–150Great priceOffice & workplace cleaningStandard cleaningGeneral housekeeping
J3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

H&R cleaning does an amazing job on our home and for our clients. Professional, on time, thorough, and friendly service every time!

Reasonable priceOffice & workplace cleaningStandard cleaning
LeviLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Had a wonderful experience with H&R cleaning!! Leslie came into my office and was super friendly and made the place look amazing! Looking forward to having them come back for future cleans!

Paid $200–250Reasonable priceOffice & workplace cleaning
RebekahLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

H&R was recommended to me by my sister in law who was very pleased with their services. I had them clean my home. They worked around my schedule and didn't mind that my kiddos were going to be home during the cleaning. The two team members that came and cleaned the home were very respectful of our home, they did a…

Office & workplace cleaningStandard cleaningDeep clean+ Responsiveness+ Punctuality+ Quality
DevinLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jamie has been awesome, and does a fantastic job cleaning for our office space.

Office & workplace cleaningStandard cleaning+ Quality+ Professionalism
Abbey4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jamie is the best! She’s professional, quick, and she is has a great demeanor and it’s very comfortable having her around. She’s also a great leader to her team. 10/10

Office & workplace cleaning+ Responsiveness+ Punctuality+ Quality
Ricky2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jamie is cordial, polite, and a very hard worker.

Office & workplace cleaning
AlexLocal Guide · 119 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jenna and Maddie did a great job at our offices! They were helpful, friendly, and very thorough. We highly recommend them, both for residential and commercial projects. We'll definitely have them back! Alex Jester General Manager - Generator Supercenter

Office & workplace cleaningStandard cleaning+ Responsiveness+ Punctuality+ Quality
Gary5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The team looks forward to Friday's because we know Madie and her team or Madie and Jenna will be cleaning our space. they always do a great job, they are a good team!

Office & workplace cleaning
ChrisLocal Guide · 279 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Staff at H&R are very professional and do an outstanding job.

Office & workplace cleaningStandard cleaning+ Quality+ Professionalism
AmberLocal Guide · 37 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The company I work for has been using H&R Cleaning for a good while now and they always do a great job! Today Genesis & Alex we’re at our office and the ladies were pleasant, professional, polite and proficient! (That’s a lot of P’s lol) They were friendly and got the job done quickly! Thanks ladies!!!

Office & workplace cleaning+ Quality+ Professionalism
Anthony1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Deep cleanGeneral housekeepingOffice & workplace cleaning+ Responsiveness+ Punctuality+ Quality

Price

$176-98% vs typical roof cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 31%Reasonable 59%Overpriced 4%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
Standard cleaning150$153–$196
General housekeeping79—
Deep clean43—
Moving-related cleaning13—
Office & workplace cleaning12—

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