Hailey Aromy
Review from Google · view on GoogleMiguel and his team worked so fast and did such a wonderful job!
- Price: $500–1,000
H-Town Movers Houston
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%32+2.3Craft & service penalty99−0.1Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#179 of 342 moversPosition by Experts Score among all companies we track in this category. · better than 48%
4.9 ★★★★★ 2,771 Google reviews
97%five-star reviews
4.94★last 12 monthsAverage stars on reviews from the last 12 months only.
0.9%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
16%reviews answered by the owner
$556typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
H-Town Movers Houston at a glance
Customers frequently praise the company for punctuality, efficient handling of furniture, and clear communication regarding fees and scheduling. Positive reviews highlight professional crews that carefully wrap items and adapt to specific moving challenges. However, lower-rated feedback cites issues with items being taken despite explicit instructions, damaged or missing belongings, and unprofessional behavior, though some note that customer service occasionally offers partial refunds.
- Google rating: 4.9 out of 5 from 2,771 reviews (97% five-star).
- Reviews on this page: 2,771 Google reviews (2,609 with written comments, 55 with photos).
- Owner responses: the business replied to 16% of reviews.
- Most recent review: November 1, 2026.
- Service: Mover serving Missouri City, Texas.
Data from Google, last updated November 2, 2026.
Score profile vs other movers
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.H-Town Movers Houston: 95/100 on this factor. Category median: 93.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.H-Town Movers Houston: 93/100 on this factor. Category median: 91.A
93
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.H-Town Movers Houston: 99/100 on this factor. Category median: 94.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.H-Town Movers Houston: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.H-Town Movers Houston: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.H-Town Movers Houston: 32/100 on this factor. Category median: 77.D
32
Bar = this company · dark tick = category median.
Star ratings
2,771 Google reviews we collected
- 5 stars2,69797%
- 4 stars261%
- 3 stars100%
- 2 stars80%
- 1 star301%
Praise vs complaints
Phrases our text analysis found in 2,500 written reviews
- Praise4,62599%
- Complaints691%
PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
- Great price22053%
- Reasonable18945%
- Overpriced51%
- Not sure51%
$556-42% vs typical movers
Middle half of what 339 customers paid ($351–$858) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
- Speed & response1,50732%
- Staff & attitude1,05622%
- Quality & results86118%
- Would recommend85018%
- Price & value1904%
- Communication1493%
- Honesty & trust812%
What customers talk about
We read 2,500 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Miguel and his team worked so fast and did such a wonderful job!”
“They moved each box very slowly, and some boxes weren't even put in the elevator—not one by one!”
“Antonio's group did a awesome job were quick and professional and ensured all my furniture was taken care of.”
“I’ll also mention that one of the crew members was pretty unprofessional (rolling his eyes, making rude comments in Spanish which I understand fully, etc.”
“What a fantastic experience that my husband and I had with Miguel and his crew!”
“Multiple items were damaged, yet the worst part is that half of my clothes are simply gone.”
“I highly recommend that anyone who has to use a moving company in Houston that you use H-town movers!”
“They literally take your phone, go to the review page, hit 5 stars, then ask you to finish up.”
“Quick, professional, great communication, and competitively priced.”
“They also tried to overcharge me with the travel fee by $50, until I showed them the original price on the quote.”
“The person I spoke with was incredibly kind, patient, and took the time to explain all of the fees and how the process worked.”
“I highly recommend Miguel and his team to anyone looking for reliable movers!”
“She inferred I was lying.”
People customers mention
- Marlon 117 reviews
- Kevin 77 reviews
- Geo 59 reviews
- Raul 34 reviews
- Alvaro 34 reviews
- Gio 33 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired H-Town Movers Houston for 8 kinds of job. Pick one to see what they paid and said.
Recent priced reviews
DarcyLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★
Miguel and his 2 helpers were extraordinarily wonderful, they were fast, professional and courteous during the entire move. They even helped take out the trash!! What a fantastic experience that my husband and I had with Miguel and his crew!! I highly recommend that anyone who has to use a moving company in Houston…
Paid $500–1,000Great priceSenior moving
KimberlyLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
The HTown Crew was really fast and efficient! They were on time and were really careful with my daughters things! Thank you guys! I will tell all my friends and family!!
Paid $500–1,000Reasonable price
Kimberly7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
This was my very first experience with movers and they were absolutely wonderful! Extremely fast despite the crazy humidity and were exceptionally careful with wrapping and taking everything down stairs. Can't recommend them enough!
Paid $1–500Great priceIn-state moving
ArianneLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★
Excellent service! I hired H-Town Movers for a local move from a third story walk up to another third story walk up. I was very impressed with how well the handled all of the stairs. They helped disassemble and reassemble the large furniture and provided moving blankets, shrink wrap, and bubble wrap to make sure…
Paid $500–1,000Great priceIn-state moving
Amy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Thomas and his team were so great! They were very mindful and careful with moving and wrapping items. Will definitely use them in the future for any moving needs we have, they made the process painless.
Paid $1,500–2,000Reasonable priceIn-state moving
Gary1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Jamar and Trey were respectful, courteous, and amazing professionals. They did an excellent job packing up my belongings in my home. I rate their work ethics as 5 stars professionalism at its best. I will be a forever grateful client of Motor City Movers!
Paid $1–500Great priceMoving-related packing
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Local moving | 324 | $569–$1.5k |
| Small furniture moving | 88 | $271–$858 |
| In-state moving | 84 | $805–$2.1k |
| Oversized-item moving | 76 | $228–$677 |
| Moving-related packing | 65 | $432–$1.5k |
| Furniture assembly | 29 | $285–$1.0k |
| Senior moving | 25 | $529–$1.6k |
| Object-related moving assistance | 15 | $375–$939 |
Compare with
Customer reviews
4.9 ★★★★★ 2,771 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Chris Shugrue9 reviewsTotal number of Google reviews Chris has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAntonio's group did a awesome job were quick and professional and ensured all my furniture was taken care of. I wanted to update this review as I used H-Town Movers for my recent move I had the team of Omar, Marlon, and Antonio and I just want to say this was an amazing crew the moving from a second to a third floor apartment. They were very professional and ensured to take great care of my furniture and did it in a timely manner I was very impressed thank you.
Response from the owner · a day ago
Thank you so much, Chris! We appreciate you highlighting our professionalism & care! H-town Movers Houston is here when you're ready for your next move!
Darcy KLocal Guide · 30 reviewsTotal number of Google reviews Darcy has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleMiguel and his 2 helpers were extraordinarily wonderful, they were fast, professional and courteous during the entire move. They even helped take out the trash!! What a fantastic experience that my husband and I had with Miguel and his crew!! I highly recommend that anyone who has to use a moving company in Houston that you use H-town movers!! Best experience EVER! Best PRICE in town too!! Aloha, Miki and Will King
- Price assessment: Great price
- Price: $500–1,000
- Services: Senior moving
Response from the owner · 3 days ago
Miguel & team are grateful to you! Thank you so much, Darcy! Please keep Htown Movers Houston in mind for all your future moves!
Brandon P7 reviewsTotal number of Google reviews Brandon has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleMiguel and the team were very efficient and quick. Thank you again 🙏
Response from the owner · 5 days ago
Thank you so much, Brandon! We appreciate you! Miguel & team are always here when you're ready for your next move!
Kimberly ThompsonLocal Guide · 13 reviewsTotal number of Google reviews Kimberly has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThe HTown Crew was really fast and efficient! They were on time and were really careful with my daughters things! Thank you guys! I will tell all my friends and family!!
- Price assessment: Reasonable price
- Price: $500–1,000
Response from the owner · a week ago
Thank you, Kimberly! The entire team here appreciates you & we look forward to hearing from you when you're ready for any future moves!
Brandon King13 reviewsTotal number of Google reviews Brandon has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI highly recommended using them for your moving services and needs. The crew I had were very timely and professional. If I’m ever in need of another move I’ll use them without a second thought.
Response from the owner · a week ago
Brandon, thank you so much for letting us know about your experience! We appreciate you making the time to let us know! Our team thanks you & we all hope to see you again in the future!
Michael Christopher Shultz2 reviewsTotal number of Google reviews Michael has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleMichael and his crew went above and beyond to make my move work smoothly. They not only worked around construction going on in my house, but they even took my bed frame up to the second floor with ropes, because it could not fit into the stairwell. Overall amazing experience from a very professional crew that I highly, highly recommend.
Response from the owner · a week ago
Our sincere thank you for making the time to let us know about the team's exceptional work! Our entire team extends our gratitude to you! Please keep Htown Movers Houston in mind for your next move!
Kimberly Wilson7 reviewsTotal number of Google reviews Kimberly has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThis was my very first experience with movers and they were absolutely wonderful! Extremely fast despite the crazy humidity and were exceptionally careful with wrapping and taking everything down stairs. Can't recommend them enough!
- Price assessment: Great price
- Price: $1–500
- Services: In-state moving
Response from the owner · 2 weeks ago
Thank you so much for making the time to leave such kind words for our team! We really appreciate it & hope to see you again soon! H-town Movers Houston is always here when you're ready for your next move!
Arianne ElderLocal Guide · 10 reviewsTotal number of Google reviews Arianne has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleExcellent service! I hired H-Town Movers for a local move from a third story walk up to another third story walk up. I was very impressed with how well the handled all of the stairs. They helped disassemble and reassemble the large furniture and provided moving blankets, shrink wrap, and bubble wrap to make sure nothing was damaged in transport. They were fast, efficient, and friendly. I'll definitely use them again for my next move!
- Price assessment: Great price
- Price: $500–1,000
- Services: In-state moving
Response from the owner · 3 weeks ago
We appreciate you making the time to leave such a kind words for you. Thank you, Arianne! Please keep Htown Movers Houston in mind for your next move!
Eric MLocal Guide · 106 reviewsTotal number of Google reviews Eric has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleJust as advertised with no surprises. Crew was professional and efficient. Took 2 hours to move a one bedroom apartment for reference.
Response from the owner · 3 weeks ago
Thank you, Eric! Professionalism & efficiency are key to our service! Please keep us in mind for all future moves!
Business details
- Address: 3133 Buffalo Speedway, Houston, TX 77098
- Phone: (346) 866-8377
- Website: movershouston.com
- Service area: Missouri City, TX