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Space City Spa Movers

Mover · Missouri City, TX · reviewed since 2014

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%96+56.3Reliability 26%98+25.6Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 97Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#71 of 342 moversPosition by Experts Score among all companies we track in this category. · better than 79%
5.0 ★★★★★ 200 Google reviews · 23 photos
99%five-star reviews
4.94★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
74%reviews answered by the owner
$616typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).

Space City Spa Movers at a glance

Google reviewers rate this Missouri City mover five stars based on two hundred reviews, with the owner responding to seventy-four percent of feedback. Customers frequently cite punctuality, professional communication, and fair pricing for hot tub moves, noting that crews provide care and advice on equipment setup. A recurring criticism in lower-rated reviews involves unexpected price increases for added labor, such as disconnecting utilities or handling complex moves, which some clients felt was not disclosed upfront.

  • Google rating: 5.0 out of 5 from 200 reviews (99% five-star).
  • Reviews on this page: 200 Google reviews (181 with written comments, 8 with photos).
  • Owner responses: the business replied to 74% of reviews.
  • Most recent review: November 2, 2026.
  • Service: Mover serving Missouri City, Texas.

Data from Google, last updated November 2, 2026.

Score profile vs other movers

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: satisfaction.

Satisfaction96Reliability98Craft & service99Value100Momentum100Replies to reviews–Satisfaction: 96 (median 93)Reliability: 98 (median 91)Craft & service: 99 (median 94)Value: 100 (median 100)Momentum: 100 (median 100)
Space City Spa MoversMovers median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Space City Spa Movers: 96/100 on this factor. Category median: 93.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Space City Spa Movers: 98/100 on this factor. Category median: 91.A
98
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Space City Spa Movers: 99/100 on this factor. Category median: 94.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Space City Spa Movers: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Space City Spa Movers: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 77.–
–

Bar = this company · dark tick = category median.

Star ratings

200 Google reviews we collected

  • 5 stars19899%
  • 4 stars00%
  • 3 stars11%
  • 2 stars00%
  • 1 star11%

Praise vs complaints

Phrases our text analysis found in 181 written reviews

  • Praise39499%
  • Complaints62%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price1144%
  • Reasonable1456%
  • Overpriced00%
  • Not sure00%
$616-36% vs typical movers

Middle half of what 19 customers paid ($432–$786) · gold mark = category median.

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude11629%
  • Speed & response7318%
  • Would recommend7018%
  • Quality & results6316%
  • Communication4110%
  • Price & value246%
  • Honesty & trust133%

What customers talk about

We read 181 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Moved our luxury, extra large hot tub with total professionalism.”
  • “Chris and his team were helpful, efficient, and communicative.”
  • “We would absolutely use them again and highly recommend for your next spa move!”
  • “They did an amazing job picking up the hot tub and delivering it to my house and was careful with everything they did.”
    “These guys are terrible.”
  • “Communication top notch knowledgeable about the things they move so you know it is in good hands.”
  • “If you want someone, you can trust for a great price give them a call.”
  • “He told me up front what pricing would be we agreed to the move and not only was he on time but was EARLY!”

People customers mention

  • Chris 33 reviews
  • Houston 3 reviews
  • Tub 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Space City Spa Movers for 5 kinds of job. Pick one to see what they paid and said.

Recent priced reviews

Jeff1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 13 hours ago★★★★★

I highly recommend this company ❗️❗️ Chris and his crew did an amazing, They went above and beyond my expectations. They did an amazing job picking up the hot tub and delivering it to my house and was careful with everything they did. If you want someone, you can trust for a great price give them a call.

Paid $1–500Great priceLocal moving
A6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Just when you think companies don’t provide good customer service anymore, we found Space City Movers. Moved our luxury, extra large hot tub with total professionalism. Crew went above and beyond for us. Will use them for now on!

Paid $1–500Reasonable priceOversized-item moving
DannyLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

These guys are great!! Chris and his crew are very accomplished at what they do. Always fair priced, always polite and professional. I have used them twice now and had great experiences both times.

Paid $500–1,000Reasonable priceOversized-item moving
Drew2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Chris is an absolute class act and these guys are by far the best choice for getting a spa moved anywhere. Unbelievable service and great guys. Couldn’t be happier.

Paid $500–1,000Reasonable priceInterstate movingOversized-item moving
Jonathan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

What amazing guys! Proficient, safe and above all professional! Clean cut and with uniforms. Respectful for property, and hot tub. This company cost a little more then other quotes I received. But WOW! You definitely get so much more quality of service and politeness. When getting other quotes from companies they…

Paid $500–1,000Great priceInterstate movingLocal movingOversized-item moving
Christy14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I can’t speak highly enough about Chris and his team. They fit me in very last minute. Are very professional and friendly. They definitely went the extra mile for us and we greatly appreciate that being in a pinch for a rush move. We would absolutely use them again and highly recommend for your next spa move! Thanks Chris and team!

Paid $1–500Great priceLocal movingOversized-item moving

Photos

Customer reviews

5.0 ★★★★★ 200 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Angie Barker2 reviewsTotal number of Google reviews Angie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Such a great company to work with!! Efficient, professional and kind. Great rate also. We would HIGHLY recommend them! Thank you so much!!

  • Price assessment: Great price
Jeff AULD1 reviewTotal number of Google reviews Jeff has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I highly recommend this company ❗️❗️ Chris and his crew did an amazing, They went above and beyond my expectations. They did an amazing job picking up the hot tub and delivering it to my house and was careful with everything they did. If you want someone, you can trust for a great price give them a call.

  • Price assessment: Great price
  • Price: $1–500
  • Services: Local moving
Nicole Stahl15 reviewsTotal number of Google reviews Nicole has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Chris was very professional and need a great job. I really do appreciate it.

A TL6 reviewsTotal number of Google reviews A has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Just when you think companies don’t provide good customer service anymore, we found Space City Movers. Moved our luxury, extra large hot tub with total professionalism. Crew went above and beyond for us. Will use them for now on!

  • Price assessment: Reasonable price
  • Price: $1–500
  • Services: Oversized-item moving
Response from the owner · 2 weeks ago

Thank you very much, and for letting visit with Tut.

Danny HotardLocal Guide · 21 reviewsTotal number of Google reviews Danny has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

These guys are great!! Chris and his crew are very accomplished at what they do. Always fair priced, always polite and professional. I have used them twice now and had great experiences both times.

  • Price assessment: Reasonable price
  • Price: $500–1,000
  • Services: Oversized-item moving
Response from the owner · 2 weeks ago

Thank you! Please call on us again when needed.

Josie MartinezLocal Guide · 26 reviewsTotal number of Google reviews Josie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The service was great until I felt like he price gouged me. When he arrived to pick up the hot tub and realized it was still connected he sent a text message (to me, who was not on the scene) saying it was going to be an extra $100 for disconnect services. Didn't mention anything to the individual that was there in person (who could have easily cut the wires himself). He snipped the wires and left them open and exposed. I agreed to the "disconnection service" fee over text because I had no idea said service was literally just cutting a few wires and nothing else. When he arrived to deliver the hot tub which was about an hour later, I explained to him the situation and exposed wires, he stated something about not being an electrician. He could go back and tape the wires but can't cap them? At that point the wires had already been fixed.. well because who is just going to leave wires exposed? Offering "disconnection services" for a service fee of $100 for a job he can't even legally finish that results in exposed wires left behind is not very professional.

Scott Wright4 reviewsTotal number of Google reviews Scott has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very fast, friendly, and accommodating service. Total pros.

Drew Mc2 reviewsTotal number of Google reviews Drew has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Chris is an absolute class act and these guys are by far the best choice for getting a spa moved anywhere. Unbelievable service and great guys. Couldn’t be happier.

  • Price assessment: Reasonable price
  • Price: $500–1,000
  • Services: Interstate moving, Oversized-item moving
Response from the owner · 2 months ago

Thank you, Sir!

Jonathan Reyes2 reviewsTotal number of Google reviews Jonathan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

What amazing guys! Proficient, safe and above all professional! Clean cut and with uniforms. Respectful for property, and hot tub. This company cost a little more then other quotes I received. But WOW! You definitely get so much more quality of service and politeness. When getting other quotes from companies they where rude, or seemed bothered to talk with me. Chris on the phone was super happy and friendly on the phone. I'll pay more for such good communication. They showed up on time and was done fast! Don't look elsewhere. Space city spa movers is the company to use!

  • Price assessment: Great price
  • Price: $500–1,000
  • Services: Interstate moving, Local moving, Oversized-item moving
Christy Garza14 reviewsTotal number of Google reviews Christy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I can’t speak highly enough about Chris and his team. They fit me in very last minute. Are very professional and friendly. They definitely went the extra mile for us and we greatly appreciate that being in a pinch for a rush move. We would absolutely use them again and highly recommend for your next spa move! Thanks Chris and team!

  • Price assessment: Great price
  • Price: $1–500
  • Services: Local moving, Oversized-item moving
Response from the owner · 2 months ago

Thank you again for your business. Please call on us anytime if you have any questions.

Space City Spa Movers on Google Maps →

Business details