Experts Reviews · Company report
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%69+24.2Reliability 15%78+11.7Craft & service 20%9+1.8Value 10%52+5.2Momentum 8%77+6.2Track record 7%27+1.9Accountability 5%38+1.9Experts Score= 53Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.53SCOREH-Town Plumbers
Houston, TX · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #41Position by Experts Score among all companies we track in this category. of 90 plumbers · 4.9★ from 361 Google reviews
Report card
Percentile vs other plumbers (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: reliability and momentum; weakest: craft & service.
SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.H-Town Plumbers is better than 69% of plumbers.B
69
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).H-Town Plumbers is better than 78% of plumbers.B
78
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.H-Town Plumbers is better than 9% of plumbers.F
9
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.H-Town Plumbers is better than 52% of plumbers.C
52
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.H-Town Plumbers is better than 77% of plumbers.B
77
Track recordTrack record · 7% of the scoreReview volume and years with reviews.H-Town Plumbers is better than 27% of plumbers.D
27
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.H-Town Plumbers is better than 38% of plumbers.D
38
Reviews for your job
Customers hired H-Town Plumbers for 8 kinds of job.
H-Town Plumbers for chimney inspections
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.0
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).—
Usually paidThe price range customers picked most often for this job.—
No written reviews mention this job yet.
No written reviews about this job yet.
Price
$352-27% vs typical plumbers
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 26%Reasonable 68%Overpriced 1%Not sure 5%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Plumbing pipe repair | 39 | $366–$1.2k |
| Toilet repair | 38 | $227–$618 |
| Drain cleaning | 33 | $176–$580 |
| Plumbing leak detection | 19 | $124–$656 |
| Water heater installation | 10 | $1.2k–$2.4k |
| Faucet installation | 9 | $321–$1.1k |
| Shower repair | 7 | $248–$655 |
| Toilet installation | 6 | $514–$1.2k |
