Analyzing 5,549,1735.5M ReviewsFor 15,08015.1K Experts

Experts Reviews · Company report
H-Town Plumbers logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%69+24.2Reliability 15%78+11.7Craft & service 20%9+1.8Value 10%52+5.2Momentum 8%77+6.2Track record 7%27+1.9Accountability 5%38+1.9Experts Score= 53Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.53SCORE

H-Town Plumbers

Houston, TX · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #41Position by Experts Score among all companies we track in this category. of 90 plumbers · 4.9★ from 361 Google reviews

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Report card

Percentile vs other plumbers (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: reliability and momentum; weakest: craft & service.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.H-Town Plumbers is better than 69% of plumbers.B
69
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).H-Town Plumbers is better than 78% of plumbers.B
78
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.H-Town Plumbers is better than 9% of plumbers.F
9
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.H-Town Plumbers is better than 52% of plumbers.C
52
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.H-Town Plumbers is better than 77% of plumbers.B
77
Track recordTrack record · 7% of the scoreReview volume and years with reviews.H-Town Plumbers is better than 27% of plumbers.D
27
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.H-Town Plumbers is better than 38% of plumbers.D
38

Reviews for your job

Customers hired H-Town Plumbers for 8 kinds of job.

H-Town Plumbers for garbage disposal repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$800–1,000
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 69/100.How Job match is calculatedBuilt only from reviews Google tagged “Garbage disposal repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#25 / 50
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 6 Google reviews tagged “Garbage disposal repair”

Cassidy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great service! My plumber was quick, thorough, and even arrived early. He took the time to explain what was going on with my garbage disposal and taught me quite a bit about how it works. He also offered to provide quotes for upgrading to a more powerful disposal and adding an air button in the future, which I…

Paid $200–400Reasonable priceGarbage disposal repair
LenoraLocal Guide · 86 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

I first heard about this company on Yelp, they were so highly rated I had to give them a try for an issue I was having with some plumbing. They handled it very professionally and although Plumbing is not cheap I felt like I got a good deal. So I also chose them to install my tankless water heater and they did a…

Paid $800–1,000Reasonable priceWater heater installationToilet repair+ Responsiveness+ Punctuality+ Quality
BeataLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

I used H-town Emergency Plumber services on several occasions, and I highly recommend them for their honesty, integrity, and professionalism. I got fist introduced to them during the freeze in February 2021. I had a leak due to the bursted pipes. It was also impossible to get anyone to come. Alex responded to the…

Plumbing leak detectionGarbage disposal repairPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Ira7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Excellent and timely service as always.

Paid $100–200Reasonable priceGarbage disposal repair
DurationLocal Guide · 44 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Excellent!!! Fast and professional. Will use again.

Paid $200–300Great priceToilet repairToilet installationGarbage disposal repair
DorothyLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Technician Bar arrived promptly, was very professional, knowledgeable and explained the plumbing process in layman’s terms from start to finish. His expertise is unmatched. The company is honest and price affordable. Will definitely use again. Thank you so much

Drain cleaningPlumbing pipe repairGarbage disposal repair

Price

$352-27% vs typical plumbers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 26%Reasonable 68%Overpriced 1%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair39$366–$1.2k
Toilet repair38$227–$618
Drain cleaning33$176–$580
Plumbing leak detection19$124–$656
Water heater installation10$1.2k–$2.4k
Faucet installation9$321–$1.1k
Shower repair7$248–$655
Toilet installation6$514–$1.2k

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