iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%92+22.3Value 14%78+11Replies to reviews 7%95+6.7Craft & service penalty81−1.9Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#36 of 87 wedding hair stylistsiPosition by Experts Score among all companies we track in this category. · better than 59%
4.9★★★★★245 Google reviews · 24 photos
96%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
96%reviews answered by the owner
$112typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Clients at Hair By Behnaz frequently praise the stylist's precision cutting techniques, particularly for pixies and bobs, noting that she listens carefully to specific requests and provides honest advice regarding hair health. Positive reviews also highlight her ability to transform dry or thin hair into manageable styles that hold their shape well over time. However, several one-star reviews criticize the salon for poor phone responsiveness, making it difficult for new clients to schedule appointments, and one client reported an unsatisfactory haircut result.
Google rating: 4.9 out of 5 from 245 reviews (96% five-star).
Reviews on this page: 245 Google reviews (238 with written comments, 27 with photos).
Owner responses: the business replied to 96% of reviews.
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.
Hair By BehnazWedding Hair Stylists median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Hair By Behnaz: 94/100 on this factor. Category median: 89.A
94
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Hair By Behnaz: 92/100 on this factor. Category median: 83.A
92
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Hair By Behnaz: 81/100 on this factor. Category median: 99.A
81
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Hair By Behnaz: 78/100 on this factor. Category median: 100.B
78
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Hair By Behnaz: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Hair By Behnaz: 95/100 on this factor. Category median: 50.A
95
Bar = this company · dark tick = category median.
Star ratings
245 Google reviews we collected
4.9of 5
5 stars23696%
4 stars21%
3 stars10%
2 stars00%
1 star62%
Praise vs complaints
Phrases our text analysis found in 238 written reviews
94%praise
Praise22794%
Complaints156%
Price
What customers reported paying
$112+8% vs typical wedding hair stylists
Middle half of what 31 customers paid ($103–$184) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude6426%
Would recommend5523%
Quality & results5322%
Honesty & trust2711%
Communication219%
Speed & response146%
Price & value83%
What customers talk about
We read 238 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Behnaz is incredibly professional, attentive, and talented.”
“I highly recommend Salon Bravissimo and Master Stylist Behnaz Azarfam specifically.”
“I have been seeing Behnaz for many years and she has always provided excellent service.”
“Worst hair cut ever!”
“My first visit, I had booked a cut and color, and she was incredibly honest about what my fine, frizzy, curly, low porosity hair actually needed.”
“She listened to what I wanted, what had and hadn’t worked in the past and had some great advice.”
“And I have hope that it’ll hold its own well as it grows, that I won’t be needing a cut again right away.”
“…his area and found mediocre results with someone downtown who wasn’t worth it the time and money.…”
People customers mention
Sassoon22 reviews
Bravissimo6 reviews
Francisco5 reviews
Bob4 reviews
Salon3 reviews
Asian3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Hair By Behnaz for 8 kinds of job. Pick one to see what they paid and said.
CChristine5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★
I had a wonderful experience with Behnaz. I have shorter hair that needed a trim. She listened to what I wanted, what had and hadn’t worked in the past and had some great advice. The cut is really cute and well done. And I have hope that it’ll hold its own well as it grows, that I won’t be needing a cut again right away. An overall great experience!
Paid $100–120HaircutHairstyling
RRoo1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Behnaz always seems to know exactly the haircut I am looking for and provides a beautiful and precise haircut. I have been seeing Behnaz for many years and she has always provided excellent service.
Paid $100–120HaircutHairstyling
DDeanLocal Guide · 15 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Life saver! Anniversary. Came in looking like hell and left looking like a million bucks. Lovely experience. Behnaz was lovely. I showed a picture of what I should look like and BAM!
Paid $60–80Haircut
LLaura1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Behnaz is amazing. I finally feel like I’ve found my stylist. My first visit, I had booked a cut and color, and she was incredibly honest about what my fine, frizzy, curly, low porosity hair actually needed. She suggested skipping the color to protect my hair health, gave me a great cut, and walked me through…
Paid $100–120HaircutHairstyling
PPeter3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
My wife’s haircut is absolutely beautiful and this pixie precision cut fits her so well. Wow what a difference! I’ve never seen her so happy about her short haircut 😊. Thank you Behnaz🙏🏼😄
Paid $100–120Haircut
KKitty3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
I absolutely love my highlights from Hair by Behnaz! Behnaz is incredibly professional, attentive, and talented. She took the time to understand exactly what I wanted and delivered beautiful, natural-looking highlights that exceeded my expectations. The entire experience was relaxing and enjoyable, and the results…
I had a wonderful experience with Behnaz. I have shorter hair that needed a trim. She listened to what I wanted, what had and hadn’t worked in the past and had some great advice. The cut is really cute and well done. And I have hope that it’ll hold its own well as it grows, that I won’t be needing a cut again right away. An overall great experience!
Price: $100–120
Services: Haircut, Hairstyling
Atmosphere: Relaxing
Maintenance: Well-kept
Response from the owner · 4 days ago
Thank you so much for the kind words! We're thrilled you love your cut. Behnaz Sacramento hair stylist takes real care to listen and tailor each style to the person, so it means a lot that you felt heard. We hope it grows out beautifully, and we can't wait to see you next time!
You look great with pixy haircut.
Hair by Behnaz
K
Kendra Plat7 reviewsiTotal number of Google reviews Kendra has written across all businesses on Google Maps, not just this one.
I highly recommend Salon Bravissimo and Master Stylist Behnaz Azarfam specifically. I wanted an updated pixie cut for my almost white (silver) hair and it was perfection. Her technique was flawless, as was the style and length we discussed. I went from a much longer pixie to a very chic and short option. I couldn't be happier!
Services: Haircut, Hairstyling
Response from the owner · a week ago
Thank you so much for your wonderful review! It was a pleasure creating your chic, short pixie cut and bringing out the beauty of your gorgeous silver hair. I’m so happy you love your new look! Thank you for trusting me with your hair and for choosing Hair by Behnaz at Salon Bravissimo. Your kind words truly mean a lot to me!
Warmly,
Behnaz Azarfam
Master Stylist | Sacramento Hair Stylist
J
Jeanne O'Grady3 reviewsiTotal number of Google reviews Jeanne has written across all businesses on Google Maps, not just this one.
I love getting my hair cut by Behnaz! She’s competent and understands hair and what looks good on your face!! She gave me a precision layered bob. She’s a master hairstylist in Sacramento. Vidal Sassoon trained!
Response from the owner · 2 weeks ago
Thank you so much for your wonderful review! I’m so happy you love your precision layered bob. It means a lot to me that you trust my experience and passion for creating haircuts that complement your features and personal style. I truly appreciate your support and look forward to seeing you again!
— Behnaz, Hair by Behnaz | Sacramento Master Hairstylist
C
Connie SchwartzLocal Guide · 18 reviewsiTotal number of Google reviews Connie has written across all businesses on Google Maps, not just this one.
I just had my hair colored by a premier stylist! My hair was a dull gray/brown she changed the color to a brilliant gray with depth!!!! She is a Sacramento stylist…the best of the best.. extraordinary…Debbi Stark
Response from the owner · a month ago
"Debbi, you just made my day! Thank you so much for the sweet review—it was such a joy creating that vibrant gray tone for you. Can't wait to see you in the chair again soon!"
R
Roo Bee1 reviewiTotal number of Google reviews Roo has written across all businesses on Google Maps, not just this one.
Behnaz always seems to know exactly the haircut I am looking for and provides a beautiful and precise haircut. I have been seeing Behnaz for many years and she has always provided excellent service.
Price: $100–120
Services: Haircut, Hairstyling
Atmosphere: Relaxing, Modern
Maintenance: Pristine
Response from the owner · a month ago
Thank you so much for your wonderful review!
It means
the world to me that you've trusted Hair by Behnaz for so many years. I'm always happy to create a haircut that feels
just right for you, and I truly appreciate your continued trust and support. It's always a pleasure having you in my chair!
Thank you for choosing Hair by Behnaz, your Sacramento hairstylist!
D
Dean HyersLocal Guide · 15 reviewsiTotal number of Google reviews Dean has written across all businesses on Google Maps, not just this one.
Life saver! Anniversary. Came in looking like hell and left looking like a million bucks. Lovely experience. Behnaz was lovely. I showed a picture of what I should look like and BAM!
Price: $60–80
Services: Haircut
Response from the owner · a month ago
Such a pleasure knowing you! Happy anniversary!
Sacramento hair stylist, hair by Behnaz is very happy to know you are liking your haircut.
D
Daleela MoradLocal Guide · 13 reviewsiTotal number of Google reviews Daleela has written across all businesses on Google Maps, not just this one.
I had a wonderful experience with Hair by Behnaz. She listened to every detail, including keeping my length, long layers, off Center part and creating more fullness on top. For years, I didn’t go to a salon because my hair was always cut too short. I finally found a hairstylist who listens and she did an amazing job. I feel ten years younger. Thank you Behnaz Sacramento Hairstylist!
Response from the owner · a month ago
Thank you for your kind word, Sacramento hairstylist, hair by Behnaz. It’s pleased to know that you are very happy with your service.
M
Michael Sicilia5 reviewsiTotal number of Google reviews Michael has written across all businesses on Google Maps, not just this one.
Behnaz is simply the best. Whether a precision hair cut is in order or a trendy new style, she can accommodate. My wife and I have been clients for a very long time. You can’t go wrong.
Services: Haircut, Hairstyling
Response from the owner · a month ago
Thank you for your kind words. It’s my pleasure having you for many years.
D
d ehrkeLocal Guide · 19 reviewsiTotal number of Google reviews d has written across all businesses on Google Maps, not just this one.
