Analyzing 7,273,9057.3M ReviewsFor 20,60220.6K Experts

Experts Reviews · Company report
Hair by Sierra - Chromatic Studio logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%85+20.6Value 14%87+12.3Replies to reviews 7%80+5.7Craft & service penalty99−0.1Momentum penalty71−2.9Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE

Hair by Sierra - Chromatic Studio

Fresno, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #36Position by Experts Score among all companies we track in this category. of 88 beauty salons · 4.9★ from 170 Google reviews

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Report card

Percentile vs other beauty salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and satisfaction; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Hair by Sierra - Chromatic Studio is better than 90% of beauty salons.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Hair by Sierra - Chromatic Studio is better than 85% of beauty salons.A
85
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Hair by Sierra - Chromatic Studio is better than 99% of beauty salons.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Hair by Sierra - Chromatic Studio is better than 87% of beauty salons.A
87
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Hair by Sierra - Chromatic Studio is better than 71% of beauty salons.B
71
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Hair by Sierra - Chromatic Studio is better than 80% of beauty salons.A
80

Reviews for your job

Customers hired Hair by Sierra - Chromatic Studio for 8 kinds of job.

Hair by Sierra - Chromatic Studio for blowdry

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.3
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$40–60
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 69/100.How Job match is calculatedBuilt only from reviews Google tagged “Blowdry”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#27 / 28

All 3 Google reviews tagged “Blowdry”

Samantha2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

She makes you look and feel beautiful and does such an amazing job every time! I went in with a slight idea of what I wanted and she helped make it happen and then some. My hair turned out far better than I could have thought. She also has the nicest assistant. They both take such good care of you and they both make sure you are comfortable.

Customer photo from Samantha's review
Bang trimBlowdryCurly hair
Britteny2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

I have been going to Sierra for years now & I will never go to someone else. Even though I don’t get color no more & only do cuts she is the only person I trust. She ALWAYS maintains the integrity of my hair no matter what service she has done. She is by far the best hair stylist I have ever gone to.

Paid $40–60HairstylingHaircutBlowdry
Aliyah4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

I’ve been coming to Sierra for years, and she is the only person I completely trust 100% with my hair. I have tried many stylists, and every time I leave her seat I am always impressed with what she does and feel like a brand new person. She is always completely honest with what she thinks, and provides education…

Paid $140–160HairstylingHair coloringBlowouts

Price

$112+38% vs typical beauty salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Hair coloring46$123–$246
Haircut45$30–$79
Hairstyling36$30–$76
Blowouts9$41–$86
Hair highlighting7$125–$246
Bang trim5$3–$23
Balayage4$170–$426
Curly hair3$58–$124

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