Analyzing 7,228,9267.2M ReviewsFor 20,49220.5K Experts
Google reviewers rate the salon 4.9 out of 5 based on 170 reviews. Clients frequently praise the stylist's attentiveness, communication, and ability to execute cuts and color treatments like balayage with precision. Many note the clean environment, efficient use of time, and helpful advice regarding at-home hair care. While most feedback is positive, some lower-rated reviews criticize specific instances where the final result did not match the client's vision or where communication during the appointment felt dismissive.
Data from Google, last updated November 1, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and satisfaction; weakest: momentum.
Bar = this company · dark tick = category median.
170 Google reviews we collected
Phrases our text analysis found in 147 written reviews
What customers reported paying
Middle half of what 49 customers paid ($52–$179) · gold mark = category median.
How often each topic comes up in the written reviews
We read 147 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Shes genuinely kind, takes the time to listen and makes the whole experience feel relaxed and fun.”
“just a focused stylist doing really good work in a clean comfortable space.”
“…anner that implied I was an idiot for asking making me feel kind of terrible.…”
“finding a hairstylist you actually trust in Fresno is one of those things that takes forever and then when you find the right one you never leave.”
“Would definitely recommend her services to anyone looking !”
“She also took the time to explain to me how to style it at home to get the look I want.”
“Everything that I asked for, she made happen and at a great price… you all know that getting your hair done can be so expensive.”
“Clean salon, friendly and inviting atmosphere, hair cut is done with precision, listens, advise on hair care is helpful, efficient use of time.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Hair by Sierra - Chromatic Studio for 8 kinds of job. Pick one to see what they paid and said.
Sierra is an absolute gem! From the moment you sit in her chair, you can feel the good energy she brings to her work. Shes genuinely kind, takes the time to listen and makes the whole experience feel relaxed and fun. Most importantly... she delivers. My hair always comes out exactly as I envisioned it, if not…
Clean salon, friendly and inviting atmosphere, hair cut is done with precision, listens, advise on hair care is helpful, efficient use of time. Best experience in Fresno so far (tried a bunch).
I haven’t let anyone cut my hair for years since I usually have bad experiences. I’ve been cutting it myself but decided to treat myself and found this salon on google and had great reviews and decided to go for it. Sierra was nice and gave me tips on how to style my hair at home. But I was disappointed with the…
Sierra was amazing! She asked the right questions to determine the best style for me. My cut felt customized just for me, and exactly what I was looking for. She also took the time to explain to me how to style it at home to get the look I want. In addition, the shop is so cute. I will definitely return! Thanks Sierra!
I've had 2 appointments with Sierra this year and both times she was an absolute pleasure. She cut my hair very quickly and exactly how I wanted it. She's also very easy to talk to and it feels like talking to a girlfriend, which is how it should be with your hair professional. She gave me very good hair care tips.…
Had an amazing experience here. Sierra was incredible! She took the time to explain my specific hair type and broke down the best way to cut it. She also gave me fantastic, easy tips on how to style it at home. The haircut turned out perfect. I highly recommend her!
| Job | Reviews | Category typical |
|---|---|---|
| Hair coloring | 46 | $123–$246 |
| Haircut | 45 | $30–$79 |
| Hairstyling | 36 | $30–$76 |
| Blowouts | 9 | $41–$86 |
| Hair highlighting | 7 | $125–$246 |
| Bang trim | 5 | $3–$23 |
| Balayage | 4 | $170–$426 |
| Curly hair | 3 | $58–$124 |
4.9 ★★★★★ 170 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Always a great experience with sierra! I trust her 100% with my hair!! She’s the best -Clarissa
I’m so glad I can accommodate you and make you feel amazing ❤️
Sierra is an absolute gem! From the moment you sit in her chair, you can feel the good energy she brings to her work. Shes genuinely kind, takes the time to listen and makes the whole experience feel relaxed and fun. Most importantly... she delivers. My hair always comes out exactly as I envisioned it, if not better. If you're looking for a hairdresser who is talented, kind and just has a great vibe, Sierra is your person. Highly recommend!
No YOU are a gem! Thank you for the kind words ❤️
Clean salon, friendly and inviting atmosphere, hair cut is done with precision, listens, advise on hair care is helpful, efficient use of time. Best experience in Fresno so far (tried a bunch).
I would say you give me equally great advice! Always a pleasure spending time with you ❤️
finding a hairstylist you actually trust in Fresno is one of those things that takes forever and then when you find the right one you never leave. Sierra is that person for me. she listens. like actually listens, not just nods and then does whatever she wants. I came in with a specific idea for a color and cut and she asked good questions, gave honest input, and then executed it perfectly. my hair looked exactly like what I had in my head which genuinely never happens. the studio on Broadway has a great vibe. small, intimate, no chaotic salon energy. just a focused stylist doing really good work in a clean comfortable space. her color work especially is something else. the dimension and blending she does looks natural and grows out beautifully which matters more than people realize. I'm not constantly rushing back to fix anything. 4.9 stars at 166 reviews is not an accident. she's built that reputation one appointment at a time and it shows in how she runs her book and treats her clients. book in advance because she fills up. totally worth the wait. if you've been bouncing around stylists in Fresno looking for someone who consistently delivers, Hair by Sierra is where that search ends.
That was such a sweet review I’m teary eyed! Thank you for taking Tim he time to write that I appreciate you!
I haven’t let anyone cut my hair for years since I usually have bad experiences. I’ve been cutting it myself but decided to treat myself and found this salon on google and had great reviews and decided to go for it. Sierra was nice and gave me tips on how to style my hair at home. But I was disappointed with the blow out. It didn’t even look like the inspo pic I showed her. The hair cut wasn’t exactly the same as the pic either, and I understand it depends on the type of hair since everyone is different but she never really guided me on the hair cut and if it was right for me or not like other ppl have mentioned on their reviews. A little disappointed with the hair cut and blow out and especially for what I paid, I didn’t feel it was worth it. The appt also felt rushed.
Hello! I’m sorry your experience wasn’t what you’d hope for I always strive to be very informative! Thank you for your feedback. Although did you happen to book under a different name because I’m looking through my clients and I don’t see an Annie Garcia in my client book.
I've been going to Sierra for years and I'm always so happy with her work!
I always love our conversations together you just get me!
Sierra was amazing! She asked the right questions to determine the best style for me. My cut felt customized just for me, and exactly what I was looking for. She also took the time to explain to me how to style it at home to get the look I want. In addition, the shop is so cute. I will definitely return! Thanks Sierra!
Of course, my pleasure ❤️
I've had 2 appointments with Sierra this year and both times she was an absolute pleasure. She cut my hair very quickly and exactly how I wanted it. She's also very easy to talk to and it feels like talking to a girlfriend, which is how it should be with your hair professional. She gave me very good hair care tips. Her decor is also really cute! It makes my little alternative/witch heart happy. 😊
Thank you for your kind words that makes me feel good that I make you feel that way ❤️
Sierra is professional and knowledgeable and did great job with my balayage!
Had an amazing experience here. Sierra was incredible! She took the time to explain my specific hair type and broke down the best way to cut it. She also gave me fantastic, easy tips on how to style it at home. The haircut turned out perfect. I highly recommend her!
Thank you, my pleasure! ❤️
Analyzing 7,228,9267.2M ReviewsFor 20,49220.5K Experts
