Analyzing 7,328,4747.3M ReviewsFor 20,75220.8K Experts

Experts Reviews · Company report
Hair by Sierra - Chromatic Studio logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%85+20.6Value 14%87+12.3Replies to reviews 7%80+5.7Craft & service penalty99−0.1Momentum penalty71−2.9Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE

Hair by Sierra - Chromatic Studio

Fresno, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #36Position by Experts Score among all companies we track in this category. of 88 beauty salons · 4.9★ from 170 Google reviews

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Report card

Percentile vs other beauty salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and satisfaction; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Hair by Sierra - Chromatic Studio is better than 90% of beauty salons.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Hair by Sierra - Chromatic Studio is better than 85% of beauty salons.A
85
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Hair by Sierra - Chromatic Studio is better than 99% of beauty salons.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Hair by Sierra - Chromatic Studio is better than 87% of beauty salons.A
87
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Hair by Sierra - Chromatic Studio is better than 71% of beauty salons.B
71
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Hair by Sierra - Chromatic Studio is better than 80% of beauty salons.A
80

Reviews for your job

Customers hired Hair by Sierra - Chromatic Studio for 8 kinds of job.

Hair by Sierra - Chromatic Studio for gloss or glaze

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.2
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—

All 2 Google reviews tagged “Gloss or Glaze”

Samantha2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

She makes you look and feel beautiful and does such an amazing job every time! I went in with a slight idea of what I wanted and she helped make it happen and then some. My hair turned out far better than I could have thought. She also has the nicest assistant. They both take such good care of you and they both make sure you are comfortable.

Customer photo from Samantha's review
Bang trimBlowdryCurly hair
ToniaLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Sierra is a talented hair artist! She listens to what you want and gives honest feedback. Her studio is inclusive and welcoming from the moment you walk in the door and you will leave feeling beautiful and refreshed.

HairstylingHair coloringBlowouts

Price

$112+38% vs typical beauty salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Hair coloring46$123–$246
Haircut45$30–$79
Hairstyling36$30–$76
Blowouts9$41–$86
Hair highlighting7$125–$246
Bang trim5$3–$23
Balayage4$170–$426
Curly hair3$58–$124

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