Experts Reviews · Company report
Hair by Victoria logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%94+55.2Reliability 26%92+24Value 15%97+14.8Craft & service penalty99−0.1Experts Score= 94Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

Hair by Victoria

Castle Pines, CO · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #27Position by Experts Score among all companies we track in this category. of 101 hair salons · 5.0★ from 172 Google reviews

Report card

Percentile vs other hair salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Hair by Victoria is better than 94% of hair salons.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Hair by Victoria is better than 92% of hair salons.A
92
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Hair by Victoria is better than 99% of hair salons.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Hair by Victoria is better than 97% of hair salons.A
97
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Hair by Victoria is better than 100% of hair salons.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Hair by Victoria is better than —% of hair salons.–
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Reviews for your job

Customers hired Hair by Victoria for 7 kinds of job.

Hair by Victoria for perms

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.13
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200+
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 93/100.How Job match is calculatedBuilt only from reviews Google tagged “Perms”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 11

All 13 Google reviews tagged “Perms”

William3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Victoria was absolutely wonderful! I brought her in a photo of the perm I was wanting and she went all out for me. Would highly recommend, I’ve never loved my hair more!!!

Customer photo from William's review
PermsHaircutHairstyling
Kane8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Was very hesitant about a perm and she gave me exactly what I wanted. Couldn’t be better !

Paid $120–140Perms
Lukas1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Victoria was amazing—very personable, as always. I came to her for a perm. Since my hair was shorter, she went out of her way to get smaller rods so she could do a full-head perm. I will definitely continue to be a returning customer.

Perms
Luke1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

She gave me my first perm and it looks great! Great service and will be returning back!

Perms
Kyrie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Victoria has been amazing!! I brought my 12 year old daughter for a hair cut and Victoria did such an amazing job that I came back for my own hair cut. Then I brought my youngest daughter for a haircut and my son for a perm. So happy we found somebody we can trust for my whole family!

Paid $40–60Kids' cutsPermsHaircut
noah1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

i asked for a perm and she did it perfectly she was not too rough but she was extremely nice

Paid $200+Perms
Jacob5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Attention to detail, and will listen to how you want to do your hair. Gave me a great perm and is fun to talk to.

Paid $200+Perms
MonicaLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

My son who is 17yrs old had, who has very long, straight hair, had been wanting to get his hair permed for awhile. Decided to finally give in and get it done for his birthday. I was a bit concerned he wouldn't like it, but as soon as Victoria unrolled all the curlers and he saw himself in the mirror a big smile lit…

Customer photo from Monica's reviewCustomer photo from Monica's review
Paid $200+Perms
Devon3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Amazing service. My hair turned out great and she did it on her day off. She didn’t mind doing a perm when she could have scheduled me for a different day.

Perms
James2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very good at what she does. I’ve been going there for almost two years for a perm and hair cut. I can’t complain I get the style I want every time and she is really good with customers. *10-10 would recommend*

Curly hairHairstylingPerms
BradLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I highly recommend Victoria! She was so knowledgeable and professional. I received a trim and a perm from her, and I couldn’t be happier! I will be back. ~Laurie Bellendir

Perms
NadeekaLocal Guide · 38 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I had a really difficult time finding a place that would do a perm, and decided to try Hair by Victoria since the reviews were great! I really enjoyed my appointment. I showed up with a picture of what I was looking for and it ended up looking just like it! Now I just need to do my part to take care of it.…

HaircutPerms
Alisha2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Victoria is awesome! I called her as a new client on a Sunday and she made time for me, even though I wanted a perm! She gave me a great rate and was great company throughout the process! I see why she has so many 5 star reviews!

HaircutPerms

Price

$72+23% vs typical hair salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Haircut56$27–$53
Hairstyling31$27–$66
Hair coloring19$101–$214
Perms13—
Hair highlighting13$123–$214
Curly hair9$30–$58
Bang trim3—

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