Experts Reviews · Company report
HairSmith and CO. logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%85+20.6Value 14%83+11.7Replies to reviews 7%32+2.3Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE

HairSmith and CO.

Charlottesville, VA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #76Position by Experts Score among all companies we track in this category. of 127 wedding hair stylists · 4.9★ from 289 Google reviews

Report card

Percentile vs other wedding hair stylists (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.HairSmith and CO. is better than 88% of wedding hair stylists.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.HairSmith and CO. is better than 85% of wedding hair stylists.A
85
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.HairSmith and CO. is better than 100% of wedding hair stylists.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.HairSmith and CO. is better than 83% of wedding hair stylists.A
83
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.HairSmith and CO. is better than 100% of wedding hair stylists.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.HairSmith and CO. is better than 32% of wedding hair stylists.D
32

Reviews for your job

Customers hired HairSmith and CO. for 8 kinds of job.

HairSmith and CO. for curly hair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.56
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$80–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$58–$154
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 94/100.How Job match is calculatedBuilt only from reviews Google tagged “Curly hair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 40

All 56 Google reviews tagged “Curly hair” · showing 20

Alicia2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Love this Salon. Great atmosphere and service. Megan does a beautiful job with my curly hair!

Paid $140–160Curly hairHair coloring
Antonia6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Meghan gives me the best haircut!

HaircutHairstylingCurly hair
Sarah1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Lucette was absolutely amazing! From the moment I walked in, the salon had such a warm, welcoming atmosphere that made the entire experience relaxing and enjoyable. Lucette’s talent, professionalism, and attention to detail truly stood out, and I left feeling refreshed, confident, and so happy with the results. I…

Paid $80–100HaircutHairstylingCurly hair
Anna3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Timo is the best! And amazing with curly hair.

Paid $80–100HaircutCurly hair
DJ6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Lucette gave me a great curly hair cut today! She is very experienced and skilled, not to mention sweet and personable. Curly haired girls know how difficult it is to find a skilled stylist who knows how to cut curls to maximize them. Lucette is an expert! So glad I found her. Booking online was simple as was…

Paid $80–100HaircutCurly hair
Alanna7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Timo’s curly cuts are amazing!!!

HaircutHairstylingCurly hair
Alycia13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

The best Curly set and gloss! Timo and Jordan are wonderful.

Paid $120–140Curly hairService not listed
Betsy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Megan is the best - I have been going to her over 20 years! She has trained many people in her shop who get lots of hands on experience. She does all kinds of hair and is miraculous at using color. Highly recommend!!!

Paid $80–100HaircutCurly hairService not listed
Amy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

If you have curly, kinky or wavy hair, Timo is your girl! Her expertise with curls is top notch. Love the relaxed vibe and friendliness of everyone at Hairsmith!

Paid $80–100HaircutHairstylingCurly hair
EmilyLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I was so happy with my soft blended highlights from Ashley. She really listened to me and did wonders with my very fine hair. Not an easy task! I was looking for something really natural because I only do color every six months or so. If you’re like me and you want something subtle that will grow out beautifully,…

HaircutCurly hair
JanelleLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

I wouldn't trust my curls to anyone else!

Paid $120–140HaircutHairstylingCurly hair
Anna7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Timo is very skilled, knowledgable, loves to teach about products/styling, and is fashionable in the coolest of ways. Truly an artist! Salon itself is tucked up in the treetops and makes it feel like a get-away in the middle of town.

Paid $80–100HairstylingCurly hair
Christine2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Katya took the time to listen to my hair and face shape challenges and analyzed my hair. The cut she gave me frames my face perfectly and my soft curls are very happy!

Paid $60–80HaircutCurly hair
Todd5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

I always look forward to my appointments! Everybody there is super cool and easy going, yet very professional when it comes to their processes. Timo knows my hair better than I do! She’s really helped me find my true look. I don’t really want to recommend these folks too much because I already have to plan well ahead to get in there! Love these folks!

Paid $60–80Beard trimHairstylingCurly hair
Teresa11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Love this salon! The staff are friendly and accommodating! They have coffee, snacks, sparkling water and comfy furniture. Katya is the best!!!

Paid $60–80HaircutCurly hair
lorraineLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

The hidden location belies a warm, welcoming group of stylists who are talented, lighthearted, and delightful to spend time with. And undoubtedly I leave looking SO MUCH BETTER than when I walked in!

Paid $60–80HaircutCurly hair
StephanieLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I have been coming to Hairsmith & Co for several years now. I love this salon. It's so unique and cozy and the vibes & energy there are ALWAYS positive. Ashley has been my stylist for a long time now and I adore her. She's so friendly and kind and extremely good at what she does. Every time I leave Ashley, I feel…

Paid $140–160HaircutHairstylingCurly hair
MadisonLocal Guide · 54 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

I’ve seen Ashley twice now, one for cut and one for color, and she is AMAZING!!! I have been beyond happy both visits, and plan to see her from here on out. She does well with long lasting color and works really great with curly hair.

HaircutCurly hairHair coloring
Colleen7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

10/10 service & curl care :)

Paid $80–100HaircutCurly hair
Grant1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Really great and welcoming people

Paid $40–60HairstylingCurly hair

Show more curly hair reviews (36 more) →

Price

$99-3% vs typical wedding hair stylists

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Haircut156$45–$81
Hairstyling83$50–$103
Hair coloring78$133–$335
Curly hair56$58–$154
Blowouts16$53–$108
Gloss or Glaze4—
Hair highlighting4$176–$371
Balayage4$214–$426

Compare with