Analyzing 9,849,5879.8M ReviewsFor 27,75827.8K Experts

Experts Reviews · Company report
HairSmith and CO. logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%85+20.6Value 14%83+11.7Replies to reviews 7%32+2.3Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE

HairSmith and CO.

Charlottesville, VA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #76Position by Experts Score among all companies we track in this category. of 127 wedding hair stylists · 4.9★ from 289 Google reviews

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Report card

Percentile vs other wedding hair stylists (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.HairSmith and CO. is better than 88% of wedding hair stylists.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.HairSmith and CO. is better than 85% of wedding hair stylists.A
85
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.HairSmith and CO. is better than 100% of wedding hair stylists.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.HairSmith and CO. is better than 83% of wedding hair stylists.A
83
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.HairSmith and CO. is better than 100% of wedding hair stylists.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.HairSmith and CO. is better than 32% of wedding hair stylists.D
32

Reviews for your job

Customers hired HairSmith and CO. for 8 kinds of job.

HairSmith and CO. for gloss or glaze

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.4
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200+
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 75/100.How Job match is calculatedBuilt only from reviews Google tagged “Gloss or Glaze”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#20 / 23

All 4 Google reviews tagged “Gloss or Glaze”

Becky6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

All staff is friendly and professional. My stylist Madi is always amazing with my color and cut and styling.

Customer photo from Becky's review
Paid $200+BlowdryGloss or GlazeHaircut
Jennifer9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Madi is terrific- she is knowledgeable and very sweet. I love that she offers suggestions but will totally do what you want regardless. Been coming here for about a year and half. Love it.

Paid $180–200Gloss or GlazeHaircutHair coloring
TiffanyLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Beautiful salon and vibe! Love everyone there. Customer service is excellent and top notch. My curl specialist Timo is EVERYTHING! She has definitely helped transform my curls and also educate me on taking care of them.

Paid $100–120HaircutHairstylingGloss or Glaze
Hannah2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Such a wonderful environment and friendly staff. I also love how they aim to use clean haircare products and provide lots of helpful recommendations and feedback!

Paid $140–160BlowoutsHair glazingHaircut

Price

$99-3% vs typical wedding hair stylists

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Haircut156$45–$81
Hairstyling83$50–$103
Hair coloring78$133–$335
Curly hair56$58–$154
Blowouts16$53–$108
Gloss or Glaze4—
Hair highlighting4$176–$371
Balayage4$214–$426

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