Experts Reviews · Company report
HairSmith and CO. logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%85+20.6Value 14%83+11.7Replies to reviews 7%32+2.3Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE

HairSmith and CO.

Charlottesville, VA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #76Position by Experts Score among all companies we track in this category. of 127 wedding hair stylists · 4.9★ from 289 Google reviews

Report card

Percentile vs other wedding hair stylists (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.HairSmith and CO. is better than 88% of wedding hair stylists.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.HairSmith and CO. is better than 85% of wedding hair stylists.A
85
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.HairSmith and CO. is better than 100% of wedding hair stylists.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.HairSmith and CO. is better than 83% of wedding hair stylists.A
83
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.HairSmith and CO. is better than 100% of wedding hair stylists.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.HairSmith and CO. is better than 32% of wedding hair stylists.D
32

Reviews for your job

Customers hired HairSmith and CO. for 8 kinds of job.

HairSmith and CO. for hair coloring

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.78
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.88
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$133–$335
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “Hair coloring”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#39 / 67

All 78 Google reviews tagged “Hair coloring” · showing 20

KathleenLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 16 hours ago★★★★★

Another wonderful hair experience at HairSmith & CO. today. I've never left disappointed from this salon. Not only do I receive a fantastic hair cut and color but it's also such a fun time with Lucette!

Paid $180–200HaircutHairstylingHair coloring
Ann4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 days ago★★★★★

Katya is talented and kind. You will love what she does with your hair!🤩

Paid $180–200HaircutHairstylingHair coloring
Jen10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★

They do quality work. Be sure to get the pricing upfront. My service was a 100% increase over my previous two visit visits. When I emailed asking for a reason, they were very responsive in explaining what the increase was. But when I book the same service and my hair is the same length, I don’t expect a doubling in…

Paid $200+Hair coloring
Alicia2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Love this Salon. Great atmosphere and service. Megan does a beautiful job with my curly hair!

Paid $140–160Curly hairHair coloring
Becky6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

All staff is friendly and professional. My stylist Madi is always amazing with my color and cut and styling.

Customer photo from Becky's review
Paid $200+BlowdryGloss or GlazeHaircut
karey2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I have been going to Hairsmith for several years and love it! The vibe is relaxing, friendly, inviting. Everyone is professional while also feeling like friends. Madi is wonderful! She consults with me first to get my ideas and feelings before she does anything. Her skills are amazing. I always love what she does.…

HaircutHairstylingHair coloring
Vanessa4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I drive 45mins because I love the warm, inviting ambience of the salon & Madi always does such a great job with my cut & color.

Paid $60–80HaircutHair coloring
Ann2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I had an amazing experience with Madison at HairSmith and Co.! From the moment I sat in her chair, she made me feel comfortable and listened carefully to exactly what I wanted. Her attention to detail, professionalism, and talent truly exceeded my expectations. She took the time to explain the process, offered great…

HaircutHairstylingHair coloring
VirginiaLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Ashley was great! I love the color and hair style!!

Paid $140–160HaircutHair coloring
Desiree1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Madi is amazing!! She has been doing my hair for years! She is talented and so attentive - highly recommend!

Paid $200+HaircutHairstylingHair coloring
Sheri1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I always come away from my appointments feeling fabulous. Madi always exceeds my expectations. She knows how to achieve the color and look I want. It’s personalized service every time!

Paid $160–180Hair coloring
CarmenLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Savannah is the best! She’s great at baby lights and really takes the time to listen to what you want.

Paid $200+HaircutHairstylingHair coloring
HillaryLocal Guide · 54 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Wow what a find! I did some review research before booking and Ashley was just as wonderful as the reviews said. As a new client I had a great consultation to understand what I was looking for and to match my color. The salon is lovely and thoughtful in the design. The coffee / tea station with snacks is a treat while waiting for color to process.

Paid $160–180HaircutHairstylingHair coloring
Paula1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Fun salon, always a good vibe. Katya always makes me feel special while I’m in her chair. My color and cut consistently exceeds my expectations!

Paid $100–120HaircutHair coloring
Noelle7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Beautiful space and talented stylists!

HaircutHair coloring
Sloan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I’ve been going to Madi for 4 years now and I love her!!

Paid $200+HaircutHair coloring
Diane7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Maddie is the best! She expertise on color, style and cuts is beyond extraordinary!

Paid $180–200HaircutHairstylingHair coloring
Jennifer9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Madi is terrific- she is knowledgeable and very sweet. I love that she offers suggestions but will totally do what you want regardless. Been coming here for about a year and half. Love it.

Paid $180–200Gloss or GlazeHaircutHair coloring
Frances5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Madi is the best - a communicative, attentive, highly attuned and skilled colorist who always accommodates my requests and executes the most beautiful, natural teasylights ever. She’s an artist of the highest caliber in aesthetic acuity, technique, and delivery. She consistently updates me on what to expect, what…

Paid $200+HaircutHair coloring
Deanne5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Megan is a most talented stylist, excellent with both color and cut. I’ve been her client for ten years and have never been happier with my hair.

HaircutHairstylingHair coloring

Show more hair coloring reviews (58 more) →

Price

$99-3% vs typical wedding hair stylists

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Haircut156$45–$81
Hairstyling83$50–$103
Hair coloring78$133–$335
Curly hair56$58–$154
Blowouts16$53–$108
Gloss or Glaze4—
Hair highlighting4$176–$371
Balayage4$214–$426

Compare with