Experts Reviews · Company report
HairSmith and CO. logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%85+20.6Value 14%83+11.7Replies to reviews 7%32+2.3Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE

HairSmith and CO.

Charlottesville, VA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #76Position by Experts Score among all companies we track in this category. of 127 wedding hair stylists · 4.9★ from 289 Google reviews

Report card

Percentile vs other wedding hair stylists (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.HairSmith and CO. is better than 88% of wedding hair stylists.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.HairSmith and CO. is better than 85% of wedding hair stylists.A
85
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.HairSmith and CO. is better than 100% of wedding hair stylists.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.HairSmith and CO. is better than 83% of wedding hair stylists.A
83
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.HairSmith and CO. is better than 100% of wedding hair stylists.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.HairSmith and CO. is better than 32% of wedding hair stylists.D
32

Reviews for your job

Customers hired HairSmith and CO. for 8 kinds of job.

HairSmith and CO. for hair coloring

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.78
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.88
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$133–$335
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “Hair coloring”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#39 / 67

All 78 Google reviews tagged “Hair coloring” · showing 40

KathleenLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 16 hours ago★★★★★

Another wonderful hair experience at HairSmith & CO. today. I've never left disappointed from this salon. Not only do I receive a fantastic hair cut and color but it's also such a fun time with Lucette!

Paid $180–200HaircutHairstylingHair coloring
Ann4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 days ago★★★★★

Katya is talented and kind. You will love what she does with your hair!🤩

Paid $180–200HaircutHairstylingHair coloring
Jen10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★

They do quality work. Be sure to get the pricing upfront. My service was a 100% increase over my previous two visit visits. When I emailed asking for a reason, they were very responsive in explaining what the increase was. But when I book the same service and my hair is the same length, I don’t expect a doubling in…

Paid $200+Hair coloring
Alicia2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Love this Salon. Great atmosphere and service. Megan does a beautiful job with my curly hair!

Paid $140–160Curly hairHair coloring
Becky6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

All staff is friendly and professional. My stylist Madi is always amazing with my color and cut and styling.

Customer photo from Becky's review
Paid $200+BlowdryGloss or GlazeHaircut
karey2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I have been going to Hairsmith for several years and love it! The vibe is relaxing, friendly, inviting. Everyone is professional while also feeling like friends. Madi is wonderful! She consults with me first to get my ideas and feelings before she does anything. Her skills are amazing. I always love what she does.…

HaircutHairstylingHair coloring
Vanessa4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I drive 45mins because I love the warm, inviting ambience of the salon & Madi always does such a great job with my cut & color.

Paid $60–80HaircutHair coloring
Ann2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I had an amazing experience with Madison at HairSmith and Co.! From the moment I sat in her chair, she made me feel comfortable and listened carefully to exactly what I wanted. Her attention to detail, professionalism, and talent truly exceeded my expectations. She took the time to explain the process, offered great…

HaircutHairstylingHair coloring
VirginiaLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Ashley was great! I love the color and hair style!!

Paid $140–160HaircutHair coloring
Desiree1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Madi is amazing!! She has been doing my hair for years! She is talented and so attentive - highly recommend!

Paid $200+HaircutHairstylingHair coloring
Sheri1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I always come away from my appointments feeling fabulous. Madi always exceeds my expectations. She knows how to achieve the color and look I want. It’s personalized service every time!

Paid $160–180Hair coloring
CarmenLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Savannah is the best! She’s great at baby lights and really takes the time to listen to what you want.

Paid $200+HaircutHairstylingHair coloring
HillaryLocal Guide · 54 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Wow what a find! I did some review research before booking and Ashley was just as wonderful as the reviews said. As a new client I had a great consultation to understand what I was looking for and to match my color. The salon is lovely and thoughtful in the design. The coffee / tea station with snacks is a treat while waiting for color to process.

Paid $160–180HaircutHairstylingHair coloring
Paula1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Fun salon, always a good vibe. Katya always makes me feel special while I’m in her chair. My color and cut consistently exceeds my expectations!

Paid $100–120HaircutHair coloring
Noelle7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Beautiful space and talented stylists!

HaircutHair coloring
Sloan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I’ve been going to Madi for 4 years now and I love her!!

Paid $200+HaircutHair coloring
Diane7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Maddie is the best! She expertise on color, style and cuts is beyond extraordinary!

Paid $180–200HaircutHairstylingHair coloring
Jennifer9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Madi is terrific- she is knowledgeable and very sweet. I love that she offers suggestions but will totally do what you want regardless. Been coming here for about a year and half. Love it.

Paid $180–200Gloss or GlazeHaircutHair coloring
Frances5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Madi is the best - a communicative, attentive, highly attuned and skilled colorist who always accommodates my requests and executes the most beautiful, natural teasylights ever. She’s an artist of the highest caliber in aesthetic acuity, technique, and delivery. She consistently updates me on what to expect, what…

Paid $200+HaircutHair coloring
Deanne5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Megan is a most talented stylist, excellent with both color and cut. I’ve been her client for ten years and have never been happier with my hair.

HaircutHairstylingHair coloring
MaggieLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Savanah is a super stylist!

Paid $200+Hair coloring
Jennell2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Enjoy talking w/Lucette ---very engaging.

Paid $180–200HaircutHair coloring
Anna5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Fantastic service all of the time. Katya is amazing. The salon is warm and welcoming. Highly recommend!

Paid $140–160Hair coloring
StephanieLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I have been coming to Hairsmith & Co for several years now. I love this salon. It's so unique and cozy and the vibes & energy there are ALWAYS positive. Ashley has been my stylist for a long time now and I adore her. She's so friendly and kind and extremely good at what she does. Every time I leave Ashley, I feel…

Paid $140–160HaircutHairstylingCurly hair
Madeline1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Madi is simply a delight - she listens, helps me figure out what I want and executes it perfectly every time! I have recommended her to many of my friends who love her work, too! Highly recommend this salon.

Customer photo from Madeline's review
Paid $200+HaircutHairstylingHair coloring
Angel7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Posting a second review to say how great Lucette is! I’ve had wonderful experiences at Hair Smith - first with dear Chris - and now with the talented Lucette. She is quite an artist - knows the latest styles but also understands timeless elegance and what suits her clients’ individual style. In addition, Hair Smith…

Paid $180–200HaircutHair coloring
MadisonLocal Guide · 54 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

I’ve seen Ashley twice now, one for cut and one for color, and she is AMAZING!!! I have been beyond happy both visits, and plan to see her from here on out. She does well with long lasting color and works really great with curly hair.

HaircutCurly hairHair coloring
Angela2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

I've been coming to HairSmith and Co for about a year and a half, and have worked with both Jordan and Ashley. I have had a great experience with both stylists, and also with the salon, which is friendly, welcoming, and professional. Stylists are caring and knowledgeable. Love HairSmith!

HaircutHairstylingHair coloring
Bianca6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Katya always does a great job and super friendly!!!!

Paid $180–200Hair coloring
EllieLocal Guide · 47 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Best salon in Cville! Great stylists with a welcoming vibe.

HaircutHair coloring
Gretchen6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Love HairSmith and of course Miss. Timo! Wonderful salon with amazing stylists. I always walk out feeling great.

HaircutHair coloring
NancyLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Got beautiful color at Hairsmith today. Thank you Ashley,!

Paid $180–200HaircutHair coloring
Kristin2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Jordan and Timo are amazing with my curly hair and graying hair. I recommend them highly!

Paid $100–120Curly hairHair coloring
Alicia5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Love Meghan and her salon. Everyone is so upbeat and kind and Meghan does a wonderful job with my curly hair!

Paid $140–160Curly hairHair coloring
Laura4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Katya is an artist and a beautiful human!!

HaircutHairstylingCurly hair
Suzanne6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Hair Smith is the best! The atmosphere is super fun and the stylist are all very friendly and talented.

Paid $200+HaircutCurly hairHair coloring
nan8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Outstanding service. Professionalism at its very best. Jordan is an amazing stylist. She is very knowledgeable with color and cut. She takes such care and time with me every single visit. I would rate her an absolute 💯!

Paid $120–140Hair coloring
MariskeLocal Guide · 41 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Best hair salon in Charlottesville! We recently moved from Arizona and I was looking for a new hair salon, I tried a few different places across town, but none were great until I found HairSmith and CO. They are truly experts in hair and their pricing I very fair. I couldn't be happier that I have found my forever hair salon! I would highly recommend!

Paid $120–140HaircutHairstylingCurly hair
lauren2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Cannot say enough great things about HairSmith and Jordan as my stylist!! She really takes her time, and it shows 110% in the finished product. From guiding me on how to properly care for and style my curls, to touching up my highlights, she was amazing every step of the way. At my first appointment I got product…

Paid $200+HaircutHairstylingCurly hair
IJoAnne2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Madi has styled my hair for over two years, from the time she corrected an unfortunate brassy blonde color. She is outstanding at every aspect of haircare that I value. These include creating nuanced colors that are natural looking; precision cutting; finding products that treat frizzy, aging hair; and countering a…

HaircutHairstylingHair coloring

Show more hair coloring reviews (38 more) →

Price

$99-3% vs typical wedding hair stylists

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Haircut156$45–$81
Hairstyling83$50–$103
Hair coloring78$133–$335
Curly hair56$58–$154
Blowouts16$53–$108
Gloss or Glaze4—
Hair highlighting4$176–$371
Balayage4$214–$426

Compare with