Analyzing 9,848,2429.8M ReviewsFor 27,74827.7K Experts

Experts Reviews · Company report
HairSmith and CO. logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%85+20.6Value 14%83+11.7Replies to reviews 7%32+2.3Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE

HairSmith and CO.

Charlottesville, VA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #76Position by Experts Score among all companies we track in this category. of 127 wedding hair stylists · 4.9★ from 289 Google reviews

📞 Call (434) 305-6909Request a call backWebsite ↗

Report card

Percentile vs other wedding hair stylists (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.HairSmith and CO. is better than 88% of wedding hair stylists.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.HairSmith and CO. is better than 85% of wedding hair stylists.A
85
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.HairSmith and CO. is better than 100% of wedding hair stylists.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.HairSmith and CO. is better than 83% of wedding hair stylists.A
83
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.HairSmith and CO. is better than 100% of wedding hair stylists.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.HairSmith and CO. is better than 32% of wedding hair stylists.D
32

Reviews for your job

Customers hired HairSmith and CO. for 8 kinds of job.

HairSmith and CO. for hair highlighting

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.4
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$180–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$176–$371
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 73/100.How Job match is calculatedBuilt only from reviews Google tagged “Hair highlighting”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#46 / 55

All 4 Google reviews tagged “Hair highlighting”

S8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Katya is the best! She has been doing my hair for years. She moved to the Hairsmith and Co. salon recently and it is a great fit. It is a groovy space with several stylists. I appreciate the indoor / outdoor seating, the lounge area, and the free beverage station.This visit I wanted calico coloring and she nailed it! Love my new doo!

Customer photo from S's review
Paid $180–200HaircutHair highlighting
TiffanyLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Beautiful salon and vibe! Love everyone there. Customer service is excellent and top notch. My curl specialist Timo is EVERYTHING! She has definitely helped transform my curls and also educate me on taking care of them.

Paid $100–120HaircutHairstylingGloss or Glaze
Hannah2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Such a wonderful environment and friendly staff. I also love how they aim to use clean haircare products and provide lots of helpful recommendations and feedback!

Paid $140–160BlowoutsHair glazingHaircut
JackieLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Can’t recommend Chris enough. Very fun to talk to and knows how to cut and color very well! I have dark hair which he always seamlessly blends into beautiful blonde full highlights. People seem to think it’s natural which is always a great sign. Also, HS&Co. has a really cozy feel inside and it’s quiet and relaxing.

Paid $200+HairstylingHair highlighting

Price

$99-3% vs typical wedding hair stylists

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Haircut156$45–$81
Hairstyling83$50–$103
Hair coloring78$133–$335
Curly hair56$58–$154
Blowouts16$53–$108
Gloss or Glaze4—
Hair highlighting4$176–$371
Balayage4$214–$426

Compare with

Fringe Collective logoFringe CollectiveExperts Score 98Charlottesville · 5.00★Ederra Salon logoEderra SalonExperts Score 96Charlottesville · 4.98★La Vie En Rose Cville logoLa Vie En Rose CvilleExperts Score 94Charlottesville · 4.96★