Experts Reviews · Company report
HairSmith and CO. logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%85+20.6Value 14%83+11.7Replies to reviews 7%32+2.3Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE

HairSmith and CO.

Charlottesville, VA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #76Position by Experts Score among all companies we track in this category. of 127 wedding hair stylists · 4.9★ from 289 Google reviews

Report card

Percentile vs other wedding hair stylists (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.HairSmith and CO. is better than 88% of wedding hair stylists.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.HairSmith and CO. is better than 85% of wedding hair stylists.A
85
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.HairSmith and CO. is better than 100% of wedding hair stylists.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.HairSmith and CO. is better than 83% of wedding hair stylists.A
83
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.HairSmith and CO. is better than 100% of wedding hair stylists.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.HairSmith and CO. is better than 32% of wedding hair stylists.D
32

Reviews for your job

Customers hired HairSmith and CO. for 8 kinds of job.

HairSmith and CO. for haircut

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.156
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.90
Usually paidThe price range customers picked most often for this job.$80–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$45–$81
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Haircut”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#45 / 90

All 156 Google reviews tagged “Haircut” · showing 40

KathleenLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 16 hours ago★★★★★

Another wonderful hair experience at HairSmith & CO. today. I've never left disappointed from this salon. Not only do I receive a fantastic hair cut and color but it's also such a fun time with Lucette!

Paid $180–200HaircutHairstylingHair coloring
Ann4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 days ago★★★★★

Katya is talented and kind. You will love what she does with your hair!🤩

Paid $180–200HaircutHairstylingHair coloring
MaryLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

I see Madison at HairSmith and have sent two of my friends to her, and now we're all regulars. I convinced my husband to try the salon, and he comes monthly to see Katya. Today I got a great blowout from Ashley. Big fan of the whole Hairsmith team!

Paid $60–80Haircut
Madhu1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Excellent

Paid $60–80Haircut
Becky6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

All staff is friendly and professional. My stylist Madi is always amazing with my color and cut and styling.

Customer photo from Becky's review
Paid $200+BlowdryGloss or GlazeHaircut
Antonia6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Meghan gives me the best haircut!

HaircutHairstylingCurly hair
Sarah1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Lucette was absolutely amazing! From the moment I walked in, the salon had such a warm, welcoming atmosphere that made the entire experience relaxing and enjoyable. Lucette’s talent, professionalism, and attention to detail truly stood out, and I left feeling refreshed, confident, and so happy with the results. I…

Paid $80–100HaircutHairstylingCurly hair
Anna3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Timo is the best! And amazing with curly hair.

Paid $80–100HaircutCurly hair
DJ6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Lucette gave me a great curly hair cut today! She is very experienced and skilled, not to mention sweet and personable. Curly haired girls know how difficult it is to find a skilled stylist who knows how to cut curls to maximize them. Lucette is an expert! So glad I found her. Booking online was simple as was…

Paid $80–100HaircutCurly hair
Sharon11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

I have found my stylist! Lucette is wonderful! Not only did she give me a great cut, but she showed me how to dry it! I have never had that before!

Customer photo from Sharon's review
Paid $80–100Haircut
Lucia1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

great!

Paid $60–80Haircut
Alanna7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Timo’s curly cuts are amazing!!!

HaircutHairstylingCurly hair
Trisha5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Ashley gave me a fabulous haircut that I absolutely love! Thanks to my favorite new hairdresser.

Paid $40–60Haircut
Miranda2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Love Madi!!!!

Paid $60–80Haircut
karey2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I have been going to Hairsmith for several years and love it! The vibe is relaxing, friendly, inviting. Everyone is professional while also feeling like friends. Madi is wonderful! She consults with me first to get my ideas and feelings before she does anything. Her skills are amazing. I always love what she does.…

HaircutHairstylingHair coloring
JamesLocal Guide · 488 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

My wife's stylist, Jax, is outstanding!

Paid $60–80HaircutHairstyling
Judith14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Megan is the best. I have been seeing her for years and couldn't be more impressed.

Paid $80–100Haircut
Vanessa4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I drive 45mins because I love the warm, inviting ambience of the salon & Madi always does such a great job with my cut & color.

Paid $60–80HaircutHair coloring
SophiaLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I have been going to see Madi at Hairsmith and Co. for the past 4 years. I absolutely adore her! I highly recommend you pay her a visit.

HaircutHairstyling
Ann2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I had an amazing experience with Madison at HairSmith and Co.! From the moment I sat in her chair, she made me feel comfortable and listened carefully to exactly what I wanted. Her attention to detail, professionalism, and talent truly exceeded my expectations. She took the time to explain the process, offered great…

HaircutHairstylingHair coloring
VirginiaLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Ashley was great! I love the color and hair style!!

Paid $140–160HaircutHair coloring
Betsy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Megan is the best - I have been going to her over 20 years! She has trained many people in her shop who get lots of hands on experience. She does all kinds of hair and is miraculous at using color. Highly recommend!!!

Paid $80–100HaircutCurly hairService not listed
Amy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

If you have curly, kinky or wavy hair, Timo is your girl! Her expertise with curls is top notch. Love the relaxed vibe and friendliness of everyone at Hairsmith!

Paid $80–100HaircutHairstylingCurly hair
Desiree1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Madi is amazing!! She has been doing my hair for years! She is talented and so attentive - highly recommend!

Paid $200+HaircutHairstylingHair coloring
CarmenLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Savannah is the best! She’s great at baby lights and really takes the time to listen to what you want.

Paid $200+HaircutHairstylingHair coloring
Carol4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I had the same hairstylist for decades, and she tragically died of pancreatic cancer! It has been a struggle ever since to try to find someone who enjoys and has the ability to give short haircuts! This is my third with Ashley, and she really listens, questions, and refines the cut as she gets to know me! Love the…

Customer photo from Carol's review
Paid $60–80Haircut
HillaryLocal Guide · 54 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Wow what a find! I did some review research before booking and Ashley was just as wonderful as the reviews said. As a new client I had a great consultation to understand what I was looking for and to match my color. The salon is lovely and thoughtful in the design. The coffee / tea station with snacks is a treat while waiting for color to process.

Paid $160–180HaircutHairstylingHair coloring
Paula1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Fun salon, always a good vibe. Katya always makes me feel special while I’m in her chair. My color and cut consistently exceeds my expectations!

Paid $100–120HaircutHair coloring
KieranLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Katya has been cutting my hair for years and always does a great job! The salon has a very great environment. Wouldn’t go anywhere else

Haircut
Noelle7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Beautiful space and talented stylists!

HaircutHair coloring
EmilyLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I was so happy with my soft blended highlights from Ashley. She really listened to me and did wonders with my very fine hair. Not an easy task! I was looking for something really natural because I only do color every six months or so. If you’re like me and you want something subtle that will grow out beautifully,…

HaircutCurly hair
DebraLocal Guide · 6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Ashley is an amazing hairstylist. She styles my hair the way I ask for and makes great suggestions. Ashley is also fun to talk with, she’s such a nice person. I highly recommend her.

Paid $60–80HaircutHairstyling
JanelleLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

I wouldn't trust my curls to anyone else!

Paid $120–140HaircutHairstylingCurly hair
Sloan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I’ve been going to Madi for 4 years now and I love her!!

Paid $200+HaircutHair coloring
Diane7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Maddie is the best! She expertise on color, style and cuts is beyond extraordinary!

Paid $180–200HaircutHairstylingHair coloring
BarbaraLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Had an appointment with Lucette. She was great. We came up with a great plan for my hair. I needed to cut after several weeks of recuperating from an operation. Left feeling like 1 million bucks. Great place, great cut, and style, Great Stylist!

Paid $60–80HaircutHairstyling
Jennifer9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Madi is terrific- she is knowledgeable and very sweet. I love that she offers suggestions but will totally do what you want regardless. Been coming here for about a year and half. Love it.

Paid $180–200Gloss or GlazeHaircutHair coloring
Lynn5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

I've been coming here for years and get an excellent cut and excellent service every time. I wouldn't go anywhere else.

Paid $80–100Haircut
Christine2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Katya took the time to listen to my hair and face shape challenges and analyzed my hair. The cut she gave me frames my face perfectly and my soft curls are very happy!

Paid $60–80HaircutCurly hair
Martha4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Lucette is the BEST!!

Paid $60–80Haircut

Show more haircut reviews (116 more) →

Price

$99-3% vs typical wedding hair stylists

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Haircut156$45–$81
Hairstyling83$50–$103
Hair coloring78$133–$335
Curly hair56$58–$154
Blowouts16$53–$108
Gloss or Glaze4—
Hair highlighting4$176–$371
Balayage4$214–$426

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