Analyzing 7,228,9267.2M ReviewsFor 20,49220.5K Experts

Experts Reviews · Company report
Hall and Sons Plumbing Inc logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%93+22.5Value 14%93+13.2Replies to reviews 7%92+6.5Craft & service penalty81−1.9Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

Hall and Sons Plumbing Inc

Jacksonville, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #64Position by Experts Score among all companies we track in this category. of 130 plumbers · 4.9★ from 427 Google reviews

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Report card

Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Hall and Sons Plumbing Inc is better than 94% of plumbers.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Hall and Sons Plumbing Inc is better than 93% of plumbers.A
93
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Hall and Sons Plumbing Inc is better than 81% of plumbers.A
81
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Hall and Sons Plumbing Inc is better than 93% of plumbers.A
93
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Hall and Sons Plumbing Inc is better than 100% of plumbers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Hall and Sons Plumbing Inc is better than 92% of plumbers.A
92

Reviews for your job

Customers hired Hall and Sons Plumbing Inc for 8 kinds of job.

Hall and Sons Plumbing Inc for faucet installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.12
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.67
Usually paidThe price range customers picked most often for this job.$400–600
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$305–$933
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 64/100.How Job match is calculatedBuilt only from reviews Google tagged “Faucet installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#96 / 98
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 12 Google reviews tagged “Faucet installation”

JamieLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

I had Hall and Sons add piping for a sink and ice maker outlet in the laundry room and had a FANTASTIC experience with their organization. Ask for Luke and AJ to be your technicians as they are extremely polite, punctual, and do great work (including cleanup). I will undoubtedly use Hall and Sons again for any of…

Customer photo from Jamie's review
Paid $1,800–2,000Reasonable priceFaucet installation
KarenLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Update: I have now replaced my 20 year old water heater with an upgraded model. Again, the Hall and Sons Plumbing team of Evan and CJ did a wonderful job. I also had a 40+ year old hose bib and a whole house water shut-off valve replaced. The team was, as usual, very respectful, efficient, personable and walked me…

Customer photo from Karen's reviewCustomer photo from Karen's review
Great priceWater heater installationGarbage disposal installationDrain cleaning
George8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Evan came to the house on schedule. awesome guy, came in knew what he was doing. in and out. completed new kitchen faucet install and bathroom pressure check. highly recommend. Will call Hall and Sons next time for sure.

Great priceFaucet installation
Elizabeth6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Fast, friendly, and affordable plumbing services. We will definitely recommend to friends, as well as call again for any future needs.

Reasonable priceFaucet installationPlumbing leak repair
Donna12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Very nice people t work with. Highly recommend them. Clean, neat and tidy.

Reasonable priceToilet repairFaucet installation
MLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Expert team! Personable dudes. I will call them again in the future

Great priceToilet repairWater heater installationGarbage disposal installation
BradLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

They scheduled us easily, communicated throughout and arrived early. The work was done well and didn't take long, especially given the space restrictions of our vanity.

Faucet installationPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
ChristopherLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★

Used this company one other time in the past. In the past they were great. Fast responses and got to my house in a timely manner and fixed my issues fast. However, it seems this company has gone downhill since. I originally reached out on Tuesday morning to have a shower valve installed in my home. I was told to…

Faucet installation− Responsiveness− Punctuality
Robert2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I have used Hall and Sons Plumbing several times now. 1. They answer when you call ( you would be surprised how many times you get a voicemail with no response from other places) 2. Service is scheduled quickly and when they say there going to be there between 8-830. They will be there between 8-830. No huge 1/2…

Faucet installationOutdoor plumbing system repairWater heater repair+ Responsiveness+ Punctuality+ Quality
BrettLocal Guide · 42 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Rating only, no written review.

Reasonable priceToilet installationFaucet installation
mariamEdited 2 months ago★★★★★

Rating only, no written review.

Paid $400–600Great pricePlumbing pipe repairFaucet installation
HildaLocal Guide · 6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Rating only, no written review.

Faucet installationService not listed+ Punctuality+ Professionalism

Price

$264-43% vs typical plumbers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 29%Reasonable 66%Overpriced 2%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair34$353–$1.2k
Toilet repair34$216–$585
Drain cleaning21$227–$542
Water heater installation18$1.2k–$2.4k
Faucet repair17$205–$606
Plumbing leak repair14$271–$980
Faucet installation12$305–$933
Garbage disposal installation12$353–$705

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