Experts Reviews · Company report
Hall and Sons Plumbing Inc logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%93+22.5Value 14%93+13.2Replies to reviews 7%92+6.5Craft & service penalty81−1.9Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

Hall and Sons Plumbing Inc

Jacksonville, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #64Position by Experts Score among all companies we track in this category. of 130 plumbers · 4.9★ from 427 Google reviews

Report card

Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Hall and Sons Plumbing Inc is better than 94% of plumbers.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Hall and Sons Plumbing Inc is better than 93% of plumbers.A
93
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Hall and Sons Plumbing Inc is better than 81% of plumbers.A
81
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Hall and Sons Plumbing Inc is better than 93% of plumbers.A
93
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Hall and Sons Plumbing Inc is better than 100% of plumbers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Hall and Sons Plumbing Inc is better than 92% of plumbers.A
92

Reviews for your job

Customers hired Hall and Sons Plumbing Inc for 8 kinds of job.

Hall and Sons Plumbing Inc for faucet repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.18
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$100–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$205–$606
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Faucet repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#34 / 108
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 18 Google reviews tagged “Faucet repair”

Calvin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

My favorite plumber

Paid $200–400Not sureFaucet repair
Gregory12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

On - time, professional, and fixed everything super-fast. Use them all the time. They're great!

Paid $200–300Reasonable priceGarbage disposal installationDrain cleaningFaucet repair
Ryan9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Fantastic experience. Amazing service and very personable. Worked hard to find the fix and got it done timely. Highly recommend and keeping my card on file with them for ease the next time I’m in a pinch.

Paid $200–400Great pricePlumbing leak detectionFaucet repair
Debra16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Great customer service both on the phone and in person! Luke and CJ were fast and friendly. Thank you!

Reasonable priceDrain cleaningOutdoor plumbing system repair
karl3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Punctual, informational, polite. Great experience from calling for the reservation to the actual job. I'm a convert.

Paid $300–400Reasonable pricePlumbing pipe repairFaucet repair
Kevin6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

They did a great job very flexible and helpful with additional things we want to do

Paid $100–200Reasonable priceFaucet repair
Candice4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Hands down Hall & Sons for all plumbing needs. Today was my first encounter with Evan and he stood the test. Professional, personable and qualified to do a quality jobs! Once again Hall & Sons, this time, Stan & Kyle proved themselves trustworthy and fit for the job! They were able to accurately assess and explain…

Paid $100–200Reasonable priceFaucet repairShower repairPlumbing leak repair
RLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Excellent professional pleasant. On time. Donnie focused and completed the work in efficient manner. Staff on phone very helpful. Definitely a “keeper”

Reasonable priceFaucet repairPlumbing leak repair
donaldLocal Guide · 111 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Luke showed up on time and was very affable and helpful. He did an excellent job everything was clean. I highly recommend this company.

Reasonable priceFaucet repair
edward3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

My neighbor recommended Hall & Sons Plumbing. They did a great job on several repairs that were required. They showed up early, and were very professional.

Paid $200–300Reasonable pricePlumbing pipe repairFaucet repair
MarkLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Great experience with this company, originally scheduled to do just a faucet install, but a couple days before schedule, main pipe spring a leak and they pivoted to do both.

Paid $300–400Great pricePlumbing pipe repairFaucet repair
William12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

One of my favorite companies to work with. Always have been helpful, knowledgeable and honest with work that they have completed and are willing to help meet whatever requirements you have to make sure you’re happy

Paid $100–200Reasonable pricePlumbing leak detectionFaucet repairShower repair
HollyLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Guys were great, showed me exactly what was wrong and recommended a new water softener. They were also prompt and very courteous.

Paid $300–400Not sureFaucet repair
MLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Expert team! Personable dudes. I will call them again in the future

Great priceToilet repairWater heater installationGarbage disposal installation
SusieLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Superior service. A pleasure to work with.

Plumbing pipe repairFaucet repair
KearstonLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The young men that arrived at my home understood the problem, work efficiently and friendly!

Faucet repairService not listed+ Responsiveness+ Quality+ Professionalism
KristenLocal Guide · 6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I cannot say enough good things about Hall and Sons!!! At first when I told them what was wrong, I was really worried that they weren't going to be able to fix the problem. They were so honest and they told me up front that it could turn into a really extensive demo job that would involve a good amount of time and…

Faucet repair+ Responsiveness+ Quality+ Value
NickLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Rating only, no written review.

Plumbing leak detectionFaucet repair+ Responsiveness+ Punctuality+ Quality

Price

$264-43% vs typical plumbers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 29%Reasonable 66%Overpriced 2%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair34$353–$1.2k
Toilet repair34$216–$585
Drain cleaning21$227–$542
Water heater installation18$1.2k–$2.4k
Faucet repair17$205–$606
Plumbing leak repair14$271–$980
Faucet installation12$305–$933
Garbage disposal installation12$353–$705

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