Experts Reviews · Company report
Hall and Sons Plumbing Inc logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%93+22.5Value 14%93+13.2Replies to reviews 7%92+6.5Craft & service penalty81−1.9Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

Hall and Sons Plumbing Inc

Jacksonville, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #64Position by Experts Score among all companies we track in this category. of 130 plumbers · 4.9★ from 427 Google reviews

Report card

Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Hall and Sons Plumbing Inc is better than 94% of plumbers.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Hall and Sons Plumbing Inc is better than 93% of plumbers.A
93
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Hall and Sons Plumbing Inc is better than 81% of plumbers.A
81
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Hall and Sons Plumbing Inc is better than 93% of plumbers.A
93
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Hall and Sons Plumbing Inc is better than 100% of plumbers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Hall and Sons Plumbing Inc is better than 92% of plumbers.A
92

Reviews for your job

Customers hired Hall and Sons Plumbing Inc for 8 kinds of job.

Hall and Sons Plumbing Inc for plumbing pipe repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.34
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.88
Usually paidThe price range customers picked most often for this job.$200–300
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$353–$1.2k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 77/100.How Job match is calculatedBuilt only from reviews Google tagged “Plumbing pipe repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#87 / 119
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 34 Google reviews tagged “Plumbing pipe repair” · showing 20

KarenLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Update: I have now replaced my 20 year old water heater with an upgraded model. Again, the Hall and Sons Plumbing team of Evan and CJ did a wonderful job. I also had a 40+ year old hose bib and a whole house water shut-off valve replaced. The team was, as usual, very respectful, efficient, personable and walked me…

Customer photo from Karen's reviewCustomer photo from Karen's review
Great priceWater heater installationGarbage disposal installationDrain cleaning
NancyLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Evan was just great: on time, made a thorough investigation of what might have caused the problem. The whole crew was excellent. They improved everything they touched.

Paid $2,000+Reasonable pricePlumbing pipe repair
KevinLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Highly recommend Hall and Sons Plumbing! #1 Veteran owned company #2 Great communication with scheduling #3 Reasonably priced #4 Competent. I had a semi emergency with a hose pipe breaking and had to shut the whole house down. I contacted Tedi in the office, sent a couple of pictures, got it scheduled and got it…

Paid $200–400Reasonable pricePlumbing pipe repair
Rick4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

We’ve been working with them for awhile now as we’ve had problem plumbing due to roots getting into pipes and poor work done previously before we moved in. They’ve been transparent about prices the whole time and talk through options as if it was their house they were working on, not trying to upsell on anything. Would recommend them to anyone

Great pricePlumbing pipe repair
LornaLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

It was a pleasure having Donnie and Swan service and repair my plumbing issues. They accomplished the task in a most efficient, timely and professional manner. Thank you!!

Paid $200–400Reasonable pricePlumbing pipe repairService not listed
Justin2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Donnie was punctual, professional, and very knowledgeable. He fielded my questions with clear, concise answers that were easy to understand and fixed all the issues we were having during our project. We look forward to continuing to use Hall and Sons for all our plumbing needs!

Plumbing leak detectionPlumbing pipe repairPlumbing leak repair
Richard9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Excellent service. Never any issues with this company. First rate. And a veterans discount to boot. I’ve had experience in Jacksonville with multiple plumbing companies, and this one stands head and shoulders above all the rest. Very professional plumber, very kind, and excellent services always.

Paid $100–200Great priceDrain cleaningPlumbing pipe repair
karl3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Punctual, informational, polite. Great experience from calling for the reservation to the actual job. I'm a convert.

Paid $300–400Reasonable pricePlumbing pipe repairFaucet repair
Thomas9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Without a doubt I made the right choice in choosing Hall and Sons to do a repipe in my house due to a slab leak. I got an estimate from one of the other corporate entities in town but Hall and Sons sold me on how thorough they were during the estimation process. The owner, Gary Hall, spent about an hour and half…

Paid $1,000+Reasonable pricePlumbing pipe repair
Tere6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Very professional and courteous installation. Would highly recommend this company to anyone. Left everything clean and tidy.

Paid $200–300Reasonable pricePlumbing pipe repair
Mike4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

These guys are amazing! They are always on time and so respectful!!!

Paid $1,000+Great pricePlumbing pipe repairPlumbing leak repair
JessicaLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Hall and Sons Plumbing Company are very professional and have great customer service. Donnie repaired a cracked pipe that leaking, fast and efficiently. He constantly kept me abreast of what he was doing and showed me where the leak was and after he fixed it, he showed me the problem was fixed. When we need another…

Paid $300–400Reasonable pricePlumbing leak detectionPlumbing pipe repairPlumbing leak repair
VernonLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Gary, Donnie and Swan make you feel like they’re more about solving your problem, than making $$. Like these guys!

Plumbing pipe repair
RickLocal Guide · 142 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Luke did a fantastic job. He went over and above what I had expected. Great job!!!!

Customer photo from Rick's review
Paid $200–300Great pricePlumbing pipe repair
Grant6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Exceptional work and professionalism.

Great priceWater heater installationDrain cleaningPlumbing pipe repair
TerryLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Evan did a great job repairing my plumbing leak, and cleaned up nicely when he finished. I highly recommend Hall and Sons Plumbing!

Plumbing pipe repair
edward3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

My neighbor recommended Hall & Sons Plumbing. They did a great job on several repairs that were required. They showed up early, and were very professional.

Paid $200–300Reasonable pricePlumbing pipe repairFaucet repair
MarkLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Great experience with this company, originally scheduled to do just a faucet install, but a couple days before schedule, main pipe spring a leak and they pivoted to do both.

Paid $300–400Great pricePlumbing pipe repairFaucet repair
Ricardo9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I cannot say enough good things about the service I received! What started as a stressful situation with mysterious leaks under my vanity and water damage in my bedroom turned into a completely positive experience thanks to this outstanding technician. From the moment they arrived, I was impressed by their…

Paid $200–300Great pricePlumbing pipe repair
MargaretLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Absolutely a great company to work with . From calling the office to the actual Work they are polite , friendly and efficient. Luke was our plumber and was so polite and helpful, he did a wonderful job and their pricing is very fair. Would definitely use again .

Paid $200–300Reasonable pricePlumbing pipe repair

Show more plumbing pipe repair reviews (14 more) →

Price

$264-43% vs typical plumbers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 29%Reasonable 66%Overpriced 2%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair34$353–$1.2k
Toilet repair34$216–$585
Drain cleaning21$227–$542
Water heater installation18$1.2k–$2.4k
Faucet repair17$205–$606
Plumbing leak repair14$271–$980
Faucet installation12$305–$933
Garbage disposal installation12$353–$705

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