Analyzing 7,250,7947.3M ReviewsFor 20,55020.6K Experts

Experts Reviews · Company report
Hall and Sons Plumbing Inc logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%93+22.5Value 14%93+13.2Replies to reviews 7%92+6.5Craft & service penalty81−1.9Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

Hall and Sons Plumbing Inc

Jacksonville, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #64Position by Experts Score among all companies we track in this category. of 130 plumbers · 4.9★ from 427 Google reviews

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Report card

Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Hall and Sons Plumbing Inc is better than 94% of plumbers.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Hall and Sons Plumbing Inc is better than 93% of plumbers.A
93
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Hall and Sons Plumbing Inc is better than 81% of plumbers.A
81
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Hall and Sons Plumbing Inc is better than 93% of plumbers.A
93
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Hall and Sons Plumbing Inc is better than 100% of plumbers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Hall and Sons Plumbing Inc is better than 92% of plumbers.A
92

Reviews for your job

Customers hired Hall and Sons Plumbing Inc for 8 kinds of job.

Hall and Sons Plumbing Inc for toilet installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.8
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$517–$1.4k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 78/100.How Job match is calculatedBuilt only from reviews Google tagged “Toilet installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#47 / 90
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 8 Google reviews tagged “Toilet installation”

CelesteLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Cj and Suan were on time, knowledgeable and very friendly. We were so impressed and will be using Hall and Sons again and will ask for Cj and Suan

Toilet installation
Luke5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Hall and Sons has come to our home several times for various plumbing repairs. Each time, I've been extremely impressed with the knowledge and professionalism of both the office staff and their plumbers. I'd highly recommend Hall and Sons for your plumbing needs.

Reasonable priceToilet repairToilet installationPlumbing leak repair
SteveLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

From start to finish I can’t say enough good things about Hall and Sons Plumbing. The communication was excellent, the technicians were very knowledgeable and the price is extremely fair. I highly recommend them.

Toilet repairGarbage disposal installationShower installation
Mack7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Evan did great job. He was very quiet and efficient. He diagnosed the problem, provide a repair solution and completed the work.

Reasonable priceToilet repairDrain cleaningToilet installation
MLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Expert team! Personable dudes. I will call them again in the future

Great priceToilet repairWater heater installationGarbage disposal installation
MikeLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Stan and Preston were super in all aspects. Highly professional, courteous and quick. Tedi from the office was super also with a caring and courteous highly professional attitude. I would highly recommend this company for all their services. Best I have ever encountered. Keep up the outstanding work.

Toilet installation+ Responsiveness+ Punctuality+ Quality
Rachel7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Wonderful service, great prices. Highly recommend!

Toilet installationPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
BrettLocal Guide · 42 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Rating only, no written review.

Reasonable priceToilet installationFaucet installation

Price

$264-43% vs typical plumbers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 29%Reasonable 66%Overpriced 2%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair34$353–$1.2k
Toilet repair34$216–$585
Drain cleaning21$227–$542
Water heater installation18$1.2k–$2.4k
Faucet repair17$205–$606
Plumbing leak repair14$271–$980
Faucet installation12$305–$933
Garbage disposal installation12$353–$705

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