How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%93+22.5Value 14%93+13.2Replies to reviews 7%92+6.5Craft & service penalty81−1.9Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCOREHall and Sons Plumbing Inc
Jacksonville, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #64Position by Experts Score among all companies we track in this category. of 130 plumbers · 4.9★ from 427 Google reviews
Report card
Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: craft & service.
Reviews for your job
Customers hired Hall and Sons Plumbing Inc for 8 kinds of job.
Hall and Sons Plumbing Inc for water heater installation
Clear ✕All 18 Google reviews tagged “Water heater installation”
Update: I have now replaced my 20 year old water heater with an upgraded model. Again, the Hall and Sons Plumbing team of Evan and CJ did a wonderful job. I also had a 40+ year old hose bib and a whole house water shut-off valve replaced. The team was, as usual, very respectful, efficient, personable and walked me…
Tech went above and beyond to try and get my hot water to work we need a part that he will order and come back. Great service!
Luke and Billy were the nicest guys . They had to relocate my new hot water heater. They did a wonderful job and cleaned up. I really enjoyed talking with them.9
Our water heater went out while we were out of town and got home at 2am without hot water. They were here right away the same day with a replacement and we were up and running. Fabulous service and the techs were very professional! Would HIGHLY Recommend!
Needed a new water heater after the old one finally gave out. Scheduling with them was easy. They were able to get me on the books within a week even after the recent cold snap! The two technicians who came out were professional and did a great job removing the old unit from a tight, awkward location and installing…
We had to replace our water heater and Hall & Sons made it a seamless and pleasant experience from the initial call to the final installation! Donnie and his team did awesome work on the job site and went above and beyond to ensure we were satisfied. No gimmicks, tricks, or games - Just friendly, professional…
Fast and friendly service. Great job by Evan and Billy.
Evan was very professional & he did a nice job in draining water heater!
Exceptional work and professionalism.
Outstanding Plumbing Company! Scheduling was easy. Installation was a breeze. Luke and Billy replaced our water heater. Both men were courteous and friendly, and performed their work professionally and diligently. They are impressive. We are highly satisfied with the workmanship and service, and they are “go-to” company.
Communication is great and they're always on time. Great company.
On time, as quoted, and overall a great company!
I’ve been using Hall & Sons plumbing for 10yrs and they are reliable, honest, trustworthy. Their guys are respectful and leave the job complete and clean. Would recommend them for any plumbing needs.
Service installers came exactly 8:00 am. Both servicemen very polite and efficient. I would highly recommend this company and appreciated the senior discount as well.
Expert team! Personable dudes. I will call them again in the future
These guys were awesome! I had them out thinking I needed a new water heater but when they got here it was just the pilot light. They took care of it and even though they had brought a whole new unit they didn’t use it and didn’t charge me. Honest people! Definitely recommend.
This company went to great lengths to help us when our hot water tank sprang leaks. They quickly came out andinstalled the new unit and even informed us of a meter problem so we could call our utility company. When we ran into a small problem over the weekend with the new heater, they sent someone right out and the…
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Plumbing pipe repair | 34 | $353–$1.2k |
| Toilet repair | 34 | $216–$585 |
| Drain cleaning | 21 | $227–$542 |
| Water heater installation | 18 | $1.2k–$2.4k |
| Faucet repair | 17 | $205–$606 |
| Plumbing leak repair | 14 | $271–$980 |
| Faucet installation | 12 | $305–$933 |
| Garbage disposal installation | 12 | $353–$705 |
