Analyzing 10,206,93810.2M ReviewsFor 28,88728.9K Experts

Experts Reviews · Company report
Hammond Services Heating & Air, Plumbing, Electrical - Peachtree City logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%95+23Value 14%83+11.7Replies to reviews 7%44+3.1Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE

Hammond Services Heating & Air, Plumbing, Electrical - Peachtree City

Peachtree City, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #46Position by Experts Score among all companies we track in this category. of 78 outdoor lighting installers · 5.0★ from 622 Google reviews

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Report card

Percentile vs other outdoor lighting installers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Hammond Services Heating & Air, Plumbing, Electrical - Peachtree City is better than 96% of outdoor lighting installers.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Hammond Services Heating & Air, Plumbing, Electrical - Peachtree City is better than 95% of outdoor lighting installers.A
95
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Hammond Services Heating & Air, Plumbing, Electrical - Peachtree City is better than —% of outdoor lighting installers.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Hammond Services Heating & Air, Plumbing, Electrical - Peachtree City is better than 83% of outdoor lighting installers.A
83
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Hammond Services Heating & Air, Plumbing, Electrical - Peachtree City is better than 100% of outdoor lighting installers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Hammond Services Heating & Air, Plumbing, Electrical - Peachtree City is better than 44% of outdoor lighting installers.C
44

Reviews for your job

Customers hired Hammond Services Heating & Air, Plumbing, Electrical - Peachtree City for 8 kinds of job.

Hammond Services Heating & Air, Plumbing, Electrical - Peachtree City for water heater repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.4
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$2,000+
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “Water heater repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 2
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 4 Google reviews tagged “Water heater repair”

AntoineLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Five stars! Caleb, the tech came out, examined our hot water system, and executed exactly what we needed. Very polite and completely understood the mission. Will definitely use them again!

Customer photo from Antoine's reviewCustomer photo from Antoine's reviewCustomer photo from Antoine's review
Paid $1,000–1,200Reasonable priceWater heater repair
George10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 weeks ago★★★★★

Austin diagnosed the problem with my water heater professionally and in a reasonable amount of time. Having the needed parts on his truck saved time and the cost of repair was reasonable.

Paid $400–600Reasonable priceWater heater repair
Paul2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Thy was great. He explained the issues clearly and thoroughly and walked me through each step as he made the repairs. Once finished, he ensured everything was in working order and made sure I had no concerns. I would not hesitate to have Thy back on any future repairs.

Paid $200–400Reasonable priceWater heater repair
Tommy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Rating only, no written review.

Paid $2,000+Reasonable priceWater heater repair

Price

$383-8% vs typical outdoor lighting installers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 23%Reasonable 62%Overpriced 4%Not sure 12%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance87$26–$228
HVAC system repair50—
A/C system maintenance31—
Water heater installation31—
Toilet repair27—
A/C system repair22—
Plumbing leak detection17—
Plumbing pipe repair14—

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