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Hammond Veterinary Hospital

Veterinarian · Duncan, OK · reviewed since 2015

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%68+37.1Reliability 24%45+10.9Value 14%96+13.6Replies to reviews 7%62+4.4Craft & service penalty96−0.4Experts Score= 66Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.66SCORE
BGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#33 of 58 veterinary emergency servicesPosition by Experts Score among all companies we track in this category. · better than 44%
4.6 ★★★★★ 35 Google reviews · 18 photos
89%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
10%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
31%reviews answered by the owner
Oct 2026latest review

Hammond Veterinary Hospital at a glance

Google reviewers rate Hammond Veterinary Hospital 4.6 out of 5 based on 35 reviews, with the owner responding to 31 percent. Positive feedback highlights the doctor’s knowledge, compassionate care for diverse animals including livestock, and affordable pricing. Customers also appreciate the staff’s friendliness and prompt attention during emergencies. However, low-star reviews criticize specific staff members for unprofessional behavior, such as rudeness and inadequate wound care, contrasting with the praise directed at the veterinarian.

  • Google rating: 4.6 out of 5 from 35 reviews (89% five-star).
  • Reviews on this page: 35 Google reviews (29 with written comments, 3 with photos).
  • Owner responses: the business replied to 31% of reviews.
  • Most recent review: October 6, 2026.
  • Service: Veterinary Emergency Service serving Duncan, Oklahoma.

Data from Google, last updated October 28, 2026.

Score profile vs other veterinary emergency services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: reliability.

Satisfaction68Reliability45Craft & service96Value96Momentum100Replies to reviews62Satisfaction: 68 (median 72)Reliability: 45 (median 60)Craft & service: 96 (median 92)Value: 96 (median 80)Momentum: 100 (median 100)Replies to reviews: 62 (median 53)
Hammond Veterinary HospitalVeterinary Emergency Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Hammond Veterinary Hospital: 68/100 on this factor. Category median: 72.B
68
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Hammond Veterinary Hospital: 45/100 on this factor. Category median: 60.C
45
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Hammond Veterinary Hospital: 96/100 on this factor. Category median: 92.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Hammond Veterinary Hospital: 96/100 on this factor. Category median: 80.A
96
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Hammond Veterinary Hospital: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Hammond Veterinary Hospital: 62/100 on this factor. Category median: 53.B
62

Bar = this company · dark tick = category median.

Star ratings

35 Google reviews we collected

  • 5 stars3189%
  • 4 stars13%
  • 3 stars00%
  • 2 stars00%
  • 1 star39%

Praise vs complaints

Phrases our text analysis found in 29 written reviews

  • Praise3286%
  • Complaints514%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price375%
  • Reasonable125%
  • Overpriced00%
  • Not sure00%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude1541%
  • Would recommend719%
  • Speed & response514%
  • Quality & results38%
  • Price & value38%
  • Communication25%
  • Honesty & trust25%

What customers talk about

We read 29 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Dr Jeff and staff are knowledgeable, efficient, and caring in helping with all aspects of animal ownership from vaccines to injuries, to end of life…”
    “I believe the main vet is excellent, but the other staff are completely unprofessional.”
  • “I highly recommend going here if you want to take care of your fur baby and afford it compared to other vet clinics!”
  • “He never made me feel bad for calling him and he was very quick to meet me at his clinic.”
  • “He did an excellent job stitching the poor guy up and it looks really good!”
    “This is the worst nail trim I have ever seen.”
  • “I am amazed by how affordable his fees are for everything and we have had multiple pets and procedures done.”
  • “I should have listened to my instincts sooner and got a second opinion.”
  • “They treated me and my pets with dignity respect and genuine caring and heart.”

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

CarrieLocal Guide · 71 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Dr Jeff and staff are knowledgeable, efficient, and caring in helping with all aspects of animal ownership from vaccines to injuries, to end of life care and decisions.

Customer photo from Carrie's review
Reasonable price
ChristiLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Excellent all around! Dr and office staff are the best! Scout and Pete love everyone in the office!

Customer photo from Christi's reviewCustomer photo from Christi's review
Great priceService not listed
Cody9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Dr. Hammond and staff are great. I love that they are very conscience of cost without sacrificing quality of care.

Great price
MargieLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★

I have known Doctor Hammond for many years. And he use to be my vet years ago but I was talked into seeing another vet but there prices went sky high plus hes just down the road from me so no idea why I changed. He was going to give my dog years ago a second surgery free due to trying to save her life from bloat…

Sam4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I can’t sad enough good things about this vet clinic. Dr. Hammond and his staff not only care about the person but the animals they see. I am amazed by how affordable his fees are for everything and we have had multiple pets and procedures done. The communication Dr. Hammond provides is beyond most vet clinics and…

Kelli4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Dr. Hammond and Staff: I want to start by saying Thank you and your Staff a MILLION TIMES OVER!! Your office is The Very Best & we Appreciate your caring and professionalism!!! I cannot say Enough kind things. The Best Veterinarian & Staff. 💯💯💯💯💯 Thank you Harry & Kelli Pierce

Photos

Customer reviews

4.6 ★★★★★ 35 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Carrie FrizzellLocal Guide · 71 reviewsTotal number of Google reviews Carrie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Dr Jeff and staff are knowledgeable, efficient, and caring in helping with all aspects of animal ownership from vaccines to injuries, to end of life care and decisions.

  • Price assessment: Reasonable price
Miles2 reviewsTotal number of Google reviews Miles has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Used to take my horse to him years ago! Wonderful Wonderful guy!!

  • Price assessment: Great price
  • Services: Large animals
Christi ClampittLocal Guide · 20 reviewsTotal number of Google reviews Christi has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Excellent all around! Dr and office staff are the best! Scout and Pete love everyone in the office!

  • Price assessment: Great price
  • Services: Service not listed
mike sheaLocal Guide · 306 reviewsTotal number of Google reviews mike has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

They were very accommodating, and took care of our dogs !

Trinity Esparza9 reviewsTotal number of Google reviews Trinity has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very caring and knowledgeable

Cody Reid9 reviewsTotal number of Google reviews Cody has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Dr. Hammond and staff are great. I love that they are very conscience of cost without sacrificing quality of care.

  • Price assessment: Great price
Margie SmithLocal Guide · 19 reviewsTotal number of Google reviews Margie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I have known Doctor Hammond for many years. And he use to be my vet years ago but I was talked into seeing another vet but there prices went sky high plus hes just down the road from me so no idea why I changed. He was going to give my dog years ago a second surgery free due to trying to save her life from bloat and the first surgery did not save her. She died on the table. Im honest in this review. he did tell me about $350 for the first surgery then when finished it was over $600. I was in shock. I know it was an estimate but that really was a lot of price difference.. Honestly I trust him as my vet and will continue to see him He does seem to care for the clients and there animals. And the staff now are very friendly and informative

Sam Portnov4 reviewsTotal number of Google reviews Sam has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I can’t sad enough good things about this vet clinic. Dr. Hammond and his staff not only care about the person but the animals they see. I am amazed by how affordable his fees are for everything and we have had multiple pets and procedures done. The communication Dr. Hammond provides is beyond most vet clinics and you are never left waiting and wondering in a room they focus on you and your fur baby the whole time you are there. I highly recommend going here if you want to take care of your fur baby and afford it compared to other vet clinics!

Kelli Pierce4 reviewsTotal number of Google reviews Kelli has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Dr. Hammond and Staff: I want to start by saying Thank you and your Staff a MILLION TIMES OVER!! Your office is The Very Best & we Appreciate your caring and professionalism!!! I cannot say Enough kind things. The Best Veterinarian & Staff. 💯💯💯💯💯 Thank you Harry & Kelli Pierce

Taylor Lyles3 reviewsTotal number of Google reviews Taylor has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I have used Hammond for years!!! They are the best

Hammond Veterinary Hospital on Google Maps →

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