How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%79+43.1Reliability 24%70+17Value 14%88+12.4Replies to reviews 7%73+5.2Experts Score= 78Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.78SCOREHampton Auto Repair
Bay City, MI · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #107Position by Experts Score among all companies we track in this category. of 148 auto repair shops · 4.8★ from 349 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: reliability.
Reviews for your job
Customers hired Hampton Auto Repair for 8 kinds of job.
Hampton Auto Repair for steering & suspension repair
Clear ✕All 25 Google reviews tagged “Steering & suspension repair”
Great business. Friendly, fast, and fair prices. They will get the job done.
This is the only place I take my car. I trust them
I have taken 2 of my vehicles to this place. Both times they quote me higher than the vehicle is worth. Then I get it home and badong there is a new problem that surfaces. Right away both times. My girlfriend just got her Ford Explorer back and after $2000 worth of work badong she is back within a week.…
Great customer service and excellent communication during the process.
I only trust Hampton for all my auto needs! Great service, very informative, nice people, and fair pricing!
As always, straightforward and quick and simple no matter what the cost. Appreciate these guys for everything they do. Keep up the great work!
Great service! Very knowledgeable! Great price! Work done very quickly and responsibly. Recommend!!!
I have been a regular customer with Hampton Auto Repair for over 5 years now, for regular vehicle maintenance and repairs when needed. I trust them with my vehicle every time and I am satisfied every time. The verbal communication with their customers is excellent. I also especially like that they are tech…
My first experience terrific!!! Got me right in, called with diagnosis and estimate to fix. Done in n a day. As a widow with one vehicle, so sppreciated
I wouldn't take my vehicle anywhere else! Quick service and honest.
September 2025 Great team of mechanics! I’ve been going to Hampton Auto for several years. I appreciate the their business with guys listening to my concerns about my car and giving a thorough checkup on my vechical. I also like the phone call I get when they come across something that needs repair. They are…
I replaced my front axle on my Jeep JKU. Then CV joints, control arms, the works. Went for an alignment and was told by KanRock/Monro that the simple task couldn’t be completed. They said they didn’t know “why” and I should take my Jeep to a dealer- YIKES. Took it to Hampton Auto and they replaced the tie rods and…
They did a great job diagnosing the repairs needed and worked with the warranty company to get everything covered by my service contract. Everyone at the shop is friendly and professional. I couldn't be happier, and I will gladly do business with them again.
I’ve been taking my vehicles to Hampton Auto now for almost 10 years. Everyone there has always treated me with respect and there has never been a lack of communication or issue. I highly recommend taking a vehicle to them no matter what the repair or maintenance is. Having a local mechanic that you can trust and…
We took in our 2009 Trail Blazer in to get the AC repaired. We found out we need some more work done. They took great care of our trail blazer. Fast quality work. Our Ac works amazing, it drives amazing and let me tell you what, its been one hot summer! Great customer service. I highly recommend them for anything…
Excellent place to take your vehicle to be repaired. Friendly people to deal with.
Hampton Auto is extremely professional and knowledgeable in their trade. They redid the entire underside of my Jeep, including a new lift, shocks, and struts. I can’t recommend them enough.
I’ve had my truck fully detailed they’re inside and out.Did A absolute fantastic job I would never go any place else. I also had a 2 inch rough country leveling kit, put on the front of my truck along with the front end alignment new tires, and 2 inch wheel spacers, excellent work every time! very happy with all the services.
Hampton Auto is the only place I would trust with our vehicles. Honest, trustworthy, and reasonably priced.
I've been taking my vehicles there for several years Now, Gary and Jason are very honest with me, never done me wrong. Would definitely recommend.
Amazing!
Great place! Highly recommended. For the price, quality and speed of service, I wouldn’t dare take my vehicles anywhere else. Always timely, professional and fair. Don’t take your vehicles anywhere else!
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 41 | — |
| Auto engine diagnostic | 30 | — |
| Brakes | 25 | — |
| Steering & suspension repair | 25 | — |
| Tires | 23 | — |
| Air & cabin filter replacement | 11 | — |
| Electrical | 11 | — |
| Battery | 7 | — |
