How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%79+43.1Reliability 24%70+17Value 14%88+12.4Replies to reviews 7%73+5.2Experts Score= 78Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.78SCOREHampton Auto Repair
Bay City, MI · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #107Position by Experts Score among all companies we track in this category. of 148 auto repair shops · 4.8★ from 349 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: reliability.
Reviews for your job
Customers hired Hampton Auto Repair for 8 kinds of job.
Hampton Auto Repair for tires
Clear ✕All 23 Google reviews tagged “Tires” · showing 20
I can’t say enough good things about this shop. From the moment you walk through the door, you’re treated with kindness, respect, and genuine care. They’re polite, honest, and take the time to explain what your vehicle needs without making you feel pressured or talked down to. What really stands out to me is the…
Friendly staff and they were efficient while I waited for the work to be done. Cost was very reasonable.
Great service. Very friendly.
Fantastic work! Communicated well with updates as they diagnosed problems with my vehicle. Got my vehicle back before I was expecting it.
Solid shop. Dennis communicates well and is knowledgeable. Prices are fair and the work is done right. Owner is a good man who does right by his employees. I will be back. Mercedes 300 GMC Acadia
Great place
I have been here before and was very pleased, After my wife’s vehicle had some serious issues, I asked them to take care of everything. They called and said my vehicle was ready just a couple days later everyone that I have spoken to was very pleasant. Highly recommend them
I only trust Hampton for all my auto needs! Great service, very informative, nice people, and fair pricing!
Staff are quick to help, knowledgeable and will recommend only what is needed
September 2025 Great team of mechanics! I’ve been going to Hampton Auto for several years. I appreciate the their business with guys listening to my concerns about my car and giving a thorough checkup on my vechical. I also like the phone call I get when they come across something that needs repair. They are…
Great work and affordable pricing.
Always dependable service.
I’ve been taking my vehicles to Hampton Auto now for almost 10 years. Everyone there has always treated me with respect and there has never been a lack of communication or issue. I highly recommend taking a vehicle to them no matter what the repair or maintenance is. Having a local mechanic that you can trust and…
Hampton Auto Repair is the best. I drive an hour to have my car serviced, the professional staff, solid work and great prices, you can’t find a better place!!!!!!
Hands down the vehicle maintenance best experience I've ever had, start to finish. They were transparent with pricing, checked the vehicle over thoroughly, and got the job done quick. The waiting area was clean and comfortable with the nicest staff. I'll definitely be recommending them to friends and family.
Excellent place to take your vehicle to be repaired. Friendly people to deal with.
Absolutely love this place. Felt like Mike and his crew really genuinely cared and wanted to help. Everyone is so friendly and knowledgeable and I'm so thankful they are so close. So many of my friends come here and now u have another committed customer. Thank you for taking care of me and my kiddos. I'll be telling everyone to come see yall
I’ve had my truck fully detailed they’re inside and out.Did A absolute fantastic job I would never go any place else. I also had a 2 inch rough country leveling kit, put on the front of my truck along with the front end alignment new tires, and 2 inch wheel spacers, excellent work every time! very happy with all the services.
I've been taking my vehicles there for several years Now, Gary and Jason are very honest with me, never done me wrong. Would definitely recommend.
Rating only, no written review.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 41 | — |
| Auto engine diagnostic | 30 | — |
| Brakes | 25 | — |
| Steering & suspension repair | 25 | — |
| Tires | 23 | — |
| Air & cabin filter replacement | 11 | — |
| Electrical | 11 | — |
| Battery | 7 | — |