Analyzing 8,518,4898.5M ReviewsFor 24,15924.2K Experts

Experts Reviews · Company report
Han's Custom Tailoring logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%66+41.9Reliability 28%57+16.1Replies to reviews 8%13+1.1Experts Score= 59Not enough data for value; its weight is shared by the others.Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.59SCORE

Han's Custom Tailoring

Pasco, WA · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #14Position by Experts Score among all companies we track in this category. of 17 clothing alterations · 4.7★ from 60 Google reviews

📞 Call (509) 545-9710Request a call back

Report card

Percentile vs other clothing alterations (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Han's Custom Tailoring is better than 66% of clothing alterations.B
66
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Han's Custom Tailoring is better than 57% of clothing alterations.C
57
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Han's Custom Tailoring is better than —% of clothing alterations.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Han's Custom Tailoring is better than —% of clothing alterations.–
—
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Han's Custom Tailoring is better than 100% of clothing alterations.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Han's Custom Tailoring is better than 13% of clothing alterations.F
13

Reviews for your job

Customers hired Han's Custom Tailoring for 5 kinds of job.

Han's Custom Tailoring for dress alterations

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.1
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.00
Usually paidThe price range customers picked most often for this job.—

All 1 Google reviews tagged “Dress alterations”

J4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★

I have had several pieces of clothing altered at this shop over the years, and always get a friendly greeting, good service and fairly reasonable prices. I have had tops (like t-shirt types), jeans, dresses, skirts, and dress slacks hemmed and/or altered here.

AlterationsCustom tailoringDress alterations

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Alterations6—
Suit tailoring3—
Custom tailoring2—
Men's clothing alterations2—
Pants alterations2—

Compare with

Vera's Alterations logoVera's AlterationsExperts Score 92Pasco · 4.92★Adore Formal Wear & Bridal Boutique logoAdore Formal Wear & Bridal BoutiqueExperts Score 84Pasco · 4.95★Blueberry Bridal Boutique logoBlueberry Bridal BoutiqueExperts Score 81Pasco · 4.90★