Analyzing 7,301,5797.3M ReviewsFor 20,69320.7K Experts

Experts Reviews · Company report
Hana & Co Hair Salon logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%79+50.2Reliability 28%74+20.9Replies to reviews 8%20+1.6Momentum penalty91−0.9Experts Score= 72Not enough data for value; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.72SCORE

Hana & Co Hair Salon

Maple Valley, WA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #63Position by Experts Score among all companies we track in this category. of 88 beauty salons · 4.8★ from 122 Google reviews

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Report card

Percentile vs other beauty salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Hana & Co Hair Salon is better than 79% of beauty salons.B
79
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Hana & Co Hair Salon is better than 74% of beauty salons.B
74
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Hana & Co Hair Salon is better than —% of beauty salons.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Hana & Co Hair Salon is better than —% of beauty salons.–
—
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Hana & Co Hair Salon is better than 91% of beauty salons.A
91
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Hana & Co Hair Salon is better than 20% of beauty salons.D
20

Reviews for your job

Customers hired Hana & Co Hair Salon for 5 kinds of job.

Hana & Co Hair Salon for hair coloring

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.8
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$120–140
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$123–$246
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 72/100.How Job match is calculatedBuilt only from reviews Google tagged “Hair coloring”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#28 / 36

All 8 Google reviews tagged “Hair coloring”

Ginny2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Hana is a master at her craft. No one else I let touch my hair. She listens to what you want and delivers great results every time. Sweetest human as well.

Customer photo from Ginny's review
HaircutHair coloring
NadiaLocal Guide · 82 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

I always have a good experience here they do a really nice job with my hair and my kids hair too everyone is friendly and they actually listen to what you want 😊 always happy with how it turns out

Paid $20–40Kids' cutsHaircutHair coloring
Sevelina1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I found Hana a few months ago and have had nothing but a great experience. She is very professional, always listens to my concerns, and what really amazes me is how quickly she works—you won’t have to spend hours getting your hair done! She is also very polite, friendly, and makes you feel comfortable. I love going…

HairstylingHair coloring
Rubi2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I’ve been going to Hana for a long time now, and she never disappoints! She did my hair color again and it turned out absolutely perfect. She always knows exactly what suits me and takes the time to make sure everything looks just right. The color came out beautiful, even, and my hair still feels so healthy and…

HaircutHairstylingHair coloring
Michele6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Hana does an amazing job with color. I appreciate her attention to detail.

Paid $120–140HaircutHairstylingHair coloring
korina3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They are great. Super sweet! They listen and consult with you on hairstyles, coloring. I definitely recommend them.

Hair coloringHairstyling
EJ8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

My four person family has gone to Janet for almost 10 years. Not only is she an amazing stylist, she’s genuinely a loving, caring, considerate professional. I grew up in Maple Valley but currently live in CA. I look forward to coming home for a good haircut from Janet’s Shear Genius.

Hair coloringHair extensionsHairstyling+ Punctuality+ Cleanliness+ Quality
An5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Rating only, no written review.

Paid $100–120HaircutHair coloring

Price

$38-53% vs typical beauty salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Haircut32$30–$79
Hairstyling13$30–$76
Hair coloring8$123–$246
Shampoo & conditioning5$58–$134
Kids' cuts3$23–$38

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