House cleaning service · Anderson, IN · reviewed since 2020
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%97+25.3Value 15%94+14.3Craft & service penalty99−0.1Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#14 of 52 property cleanup servicesiPosition by Experts Score among all companies we track in this category. · better than 75%
5.0★★★★★39 Google reviews · 24 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
95%reviews answered by the owner
$466typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Google reviewers rate Handy Maids five stars based on thirty-nine reviews, noting the owner responds to ninety-five percent of feedback. Customers frequently cite punctuality, clear communication, and thorough deep cleaning services for homes and offices. Recurring themes include professional conduct, reasonable pricing, and efficient handling of post-construction or move-in messes. No common criticisms appear in the provided five-star excerpts.
Google rating: 5.0 out of 5 from 39 reviews (100% five-star).
Reviews on this page: 39 Google reviews (34 with written comments, 2 with photos).
Owner responses: the business replied to 95% of reviews.
Most recent review: June 13, 2026.
Service: Property Cleanup Service serving Anderson, Indiana.
Data from Google, last updated October 26, 2026.
Score profile vs other property cleanup services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: value.
Handy MaidsProperty Cleanup Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Handy Maids: 99/100 on this factor. Category median: 94.A
99
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Handy Maids: 97/100 on this factor. Category median: 94.A
97
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Handy Maids: 99/100 on this factor. Category median: 99.A
99
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Handy Maids: 94/100 on this factor. Category median: 100.A
94
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Handy Maids: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 88.–
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Bar = this company · dark tick = category median.
Star ratings
39 Google reviews we collected
5.0of 5
5 stars39100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 34 written reviews
99%praise
Praise6999%
Complaints11%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price113%
Reasonable788%
Overpriced00%
Not sure00%
$466+130% vs typical property cleanup services
Middle half of what 4 customers paid ($351–$838) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results2130%
Staff & attitude1826%
Speed & response1014%
Would recommend710%
Price & value57%
Honesty & trust57%
Communication46%
What customers talk about
We read 34 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Handy Maids did an amazing job deep cleaning our home.”
“From the start Felicia and her team have been super responsive, kind & professional.”
“From the clear communication to the timely estimate and scheduling, it has been a pleasure to work with Handy Maids!”
“I would highly recommend Handy Maids for any of your cleaning needs!”
“Handy Maids and their team were incredible to work with - they cleaned a relatives house that had been smoked in and neglected for years at a reasonable price.”
“I trust them in my house when I am not there with them.”
“They were easy to work with and communication was excellent.”
People customers mention
Felicia3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Handy Maids for 6 kinds of job. Pick one to see what they paid and said.
Mike3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★
Handy Maids and their team were incredible to work with - they cleaned a relatives house that had been smoked in and neglected for years at a reasonable price. The before and after of the walls, floors, cabinets, sink and tub…. were amazing. They went above and beyond cleaning blinds, fans, light fixture and more.…
Paid $500+Reasonable priceDeep cleanService not listed
Jeane5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
This team came to my home and performed a DEEP CLEAN of my living areas...this took a 3 person team around 5 hours and I am totally satisfied. Very hard workers and very careful with handling my furnishings.
Handy Maids did an amazing job deep cleaning our home. I couldn’t be happier with their attention to detail! It was so great to come home to a spotless house knowing I could just relax and enjoy!! I will definitely be using them again
Response from the owner · 4 months ago
Thank you so much for your kind words! ❤️ We are thrilled to hear that you were happy with your deep cleaning service. Attention to detail is something our team takes great pride in, and knowing you were able to come home, relax, and enjoy a spotless house makes our day. Thank you for trusting Handy Maids with your home, and we look forward to helping you again in the future
Jennie Prior3 reviewsiTotal number of Google reviews Jennie has written across all businesses on Google Maps, not just this one.
We hired the Handy Maids team to help us deep clean our home as we prepare to list & sell. After years of kids, dogs, every day life- things added up. From the start Felicia and her team have been super responsive, kind & professional. Our team today, Tristan, Olivia, Rebecca & Cheyanne- did a remarkable job. They were timely, professional, thorough & just lovely to have around. My house looks truly incredible- as someone that finds it hard to not be the "helper" they were so reassuring and supportive. Plus they were right- they had it covered. I highly recommend- you won't regret it!
Response from the owner · 4 months ago
Thank you so much, Jennie, for taking the time to leave such a thoughtful review. It truly means the world to us. 🫶
Preparing a home to list and sell can feel overwhelming, and we’re so glad we could help take some of that stress off your shoulders. Tristan, Olivia, Rebecca, and Cheyanne will be so excited to hear your kind words!
We appreciate your trust in our team and are beyond grateful for the opportunity to help make your home shine. Wishing you all the best with your listing and next chapter! ✨
Maria White6 reviewsiTotal number of Google reviews Maria has written across all businesses on Google Maps, not just this one.
What a great experience! From the clear communication to the timely estimate and scheduling, it has been a pleasure to work with Handy Maids! Our bathrooms sparkle now- especially the glass door on our shower and all of our faucets!
Price assessment: Reasonable price
Services: Glass & mirror cleaning, Window washing, Deep clean
Response from the owner · 6 months ago
Thank you so much, Maria, for the wonderful review! It was truly a pleasure working with you. We’re so glad you were happy with the communication, scheduling, and the final results. Hearing that your bathrooms sparkle and that the shower glass and faucets stood out means so much to our team. We truly appreciate your support and the opportunity to earn your business! ✨💖
Tonya Satterfield3 reviewsiTotal number of Google reviews Tonya has written across all businesses on Google Maps, not just this one.
These folks worked their hearts out doing a deep clean for me! Looking forward to getting regular maintenance established!! Thanks, Handy Maids!!!
Response from the owner · 10 months ago
Tonya, thank you so much for this wonderful review! We truly appreciate your kind words. 💗
It was our pleasure to complete your deep clean, and we’re so glad to hear you were happy with the results. Our team really does put their heart into every home we walk into!
We’re excited to get your regular maintenance schedule established and continue taking great care of your home. Thank you again for choosing Handy Maids LLC! 🫧✨
— Felicia, Owner
Mike3 reviewsiTotal number of Google reviews Mike has written across all businesses on Google Maps, not just this one.
Handy Maids and their team were incredible to work with - they cleaned a relatives house that had been smoked in and neglected for years at a reasonable price. The before and after of the walls, floors, cabinets, sink and tub…. were amazing. They went above and beyond cleaning blinds, fans, light fixture and more. The nicotine smell is virtually gone! I would highly recommend Handy Maids for any of your cleaning needs!!
Price assessment: Reasonable price
Price: $500+
Services: Deep clean, Service not listed
Response from the owner · 11 months ago
Mike, thank you so much for taking the time to leave this incredible review! We truly appreciate your kind words.
It was our pleasure to help restore your relative’s home, and we’re so glad to hear you were happy with the results. Projects like this mean a lot to us making a space healthy, clean, and livable again is exactly why we do what we do.
Thank you again for trusting Handy Maids LLC. We’re always here if you ever need anything in the future!
🫧🧼 Handy Maids 🫧🧼
Carolyn Smith5 reviewsiTotal number of Google reviews Carolyn has written across all businesses on Google Maps, not just this one.
I won a free cleaning and omg is my life changed forever! They did so good with everything and I'm so grateful!!
Price assessment: Great price
Response from the owner · 11 months ago
Hi Carolyn! Thank you so much for the amazing 5-star review! ⭐️ We’re thrilled to hear you loved your cleaning and we’re so happy your clean left such a big impact! It means the world to us that you took the time to share your experience. We truly appreciate you and would love to help you again anytime!
— Handy Maids LLC 🧼✨
Terry Nay7 reviewsiTotal number of Google reviews Terry has written across all businesses on Google Maps, not just this one.
Arrived promptly, did a great job on cleaning my house.
Price assessment: Reasonable price
Price: $300–350
Services: Deep clean
Response from the owner · 11 months ago
Hi Terry! Thank you so much for the 5-star review! ⭐️ We’re happy to hear that our team arrived promptly and that you were pleased with the deep clean. We truly appreciate you trusting Handy Maids with your home, and we look forward to helping you again anytime you need us!
— Handy Maids LLC
Jeane Atkinson5 reviewsiTotal number of Google reviews Jeane has written across all businesses on Google Maps, not just this one.
This team came to my home and performed a DEEP CLEAN of my living areas...this took a 3 person team around 5 hours and I am totally satisfied. Very hard workers and very careful with handling my furnishings.
Price assessment: Reasonable price
Price: $500+
Response from the owner · a year ago
Thank you so much for your kind words! We’re thrilled to hear you were satisfied with your deep clean. Our team takes great pride in working hard while treating every home and its furnishings with care, so it means a lot that you noticed. We truly appreciate your trust in us and look forward to helping you again on a reoccuring basis.
Erin Summers2 reviewsiTotal number of Google reviews Erin has written across all businesses on Google Maps, not just this one.
We started using Handy Maids for a biweekly cleaning service a few months ago and I was immediately impressed. They show up when they say they will and let you know as soon as they can if they are running behind or ahead of schedule then do a wonderful job when they are here.
Response from the owner · 11 months ago
Hi Erin! Thank you so much for your wonderful review and for trusting us with your biweekly cleanings! ⭐️ We’re so glad to hear that our team’s communication and consistency have made such a positive impression. We truly appreciate your support and are grateful to help keep your home looking its best every visit!
— Handy Maids LLC 🧼✨
Diane Sager2 reviewsiTotal number of Google reviews Diane has written across all businesses on Google Maps, not just this one.
Handy Maids did a thorough cleaning of my house. Cleaning all the fine details and if they missed something they will fix the issue. I trust them in my house when I am not there with them. Handy Maids is a very professional company.
Hi Diane! Thank you so much for your kind words and the 5-star review! ⭐️ We’re thrilled to hear that you were pleased with the thoroughness and attention to detail our team provided. Your trust means the world to us, especially knowing you feel comfortable with us in your home even when you're not there. We’re grateful for the opportunity to serve you and are always here if you need anything!
— Handy Maids LLC 🧼✨
