Handyman/Handywoman/Handyperson · Columbia, SC · reviewed since 2021
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%87+51.1Reliability 26%81+21.1Value 15%100+15.2Craft & service penalty99−0.1Momentum penalty65−3.5Experts Score= 84Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#36 of 48 handymeniPosition by Experts Score among all companies we track in this category. · better than 26%
4.9★★★★★98 Google reviews · 24 photos
98%five-star reviews
4.60★last 12 monthsiAverage stars on reviews from the last 12 months only.
4.3%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Customers frequently cite punctuality, clear communication, and reasonable pricing as key strengths of the service. Reviews describe a wide range of completed tasks, including painting, plumbing repairs, deck and door installations, ceiling fan mounting, and siding fixes. One low-star review mentions a lack of follow-up and follow-through, though this appears isolated compared to the high volume of positive feedback regarding reliability and workmanship.
Google rating: 4.9 out of 5 from 98 reviews (98% five-star).
Reviews on this page: 98 Google reviews (93 with written comments, 12 with photos).
Owner responses: the business replied to 99% of reviews.
Most recent review: November 10, 2026.
Service: Handyman serving Columbia, South Carolina.
Data from Google, last updated November 13, 2026.
Score profile vs other handymen
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: momentum.
Handyman Pro'sHandymen median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Handyman Pro's: 87/100 on this factor. Category median: 93.A
87
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Handyman Pro's: 81/100 on this factor. Category median: 95.A
81
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Handyman Pro's: 99/100 on this factor. Category median: 98.A
99
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Handyman Pro's: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Handyman Pro's: 65/100 on this factor. Category median: 100.B
65
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
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Bar = this company · dark tick = category median.
Star ratings
98 Google reviews we collected
4.9of 5
5 stars9698%
4 stars00%
3 stars00%
2 stars00%
1 star22%
Praise vs complaints
Phrases our text analysis found in 93 written reviews
99%praise
Praise21899%
Complaints31%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price120%
Reasonable360%
Overpriced00%
Not sure120%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude4621%
Quality & results4420%
Speed & response4420%
Would recommend3918%
Price & value2411%
Communication136%
Honesty & trust115%
What customers talk about
We read 93 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Olando was very professional, punctual, and knowledgeable.”
“Orlando and Ezra did a great job removing/replacing the light fixture in our office bathroom.”
“His timing is excellent he shows up when he says he will, works efficiently, and finishes projects in a timely manner without ever sacrificing quality.”
“I truly appreciate his help and would definitely recommend him to anyone looking for a trustworthy handyman in the Lexington area.”
“If you're looking for someone who treats your home like it's his own, I can't recommend Orlando enough.”
“They responded quicker than other companies that I contacted and were reasonably priced.”
“Orlando and his son were extremely professional, provided excellent communication and skill.”
“What a pleasure it is to find someone who not only takes pride in their work but genuinely wants to please the customer.”
People customers mention
Orlando30 reviews
Ezra6 reviews
Pros3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Handyman Pro's for 8 kinds of job. Pick one to see what they paid and said.
Georgette8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★
What a pleasure it is to find someone who not only takes pride in their work but genuinely wants to please the customer. I asked Orlando to paint my patio door trim, change weather stripping and a few other things. When he noticed my door wasn't installed properly he took it upon himself to fix it. He really went…
Yu-Huan6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Thanks to Orlando for the quick response! Both toilets in my house stopped working at the same time, and he came to the rescue before things turned into a disaster! 😂 Fast, reliable, and a lifesaver. Highly recommend!
Not sure
Benedicta2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Olando was very professional, punctual, and knowledgeable. He did a flawless job repairing my broken table and made sure everything was secure before leaving. His workmanship was excellent, and he was courteous throughout the entire process. He is reliable, responds quickly, and stands by his word. I truly…
Dan1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
I hired Orlando to repair my deck storm doors. He did an outstanding job! I would highly recommend him to anyone!
Reasonable priceGeneral construction
WLocal Guide · 464 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★
No follow-up. No follow through
Just a waste of time.
I don't know where these reviews came from but if I could give negative stars I would.. Sucked.
Linda3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
Orlando and Ezra did a great job removing/replacing the light fixture in our office bathroom. They responded quicker than other companies that I contacted and were reasonably priced. I would certainly recommend them and will use them again for future needs.
What a pleasure it is to find someone who not only takes pride in their work but genuinely wants to please the customer. I asked Orlando to paint my patio door trim, change weather stripping and a few other things. When he noticed my door wasn't installed properly he took it upon himself to fix it. He really went above and beyond what he came for. Oh and not a speck of paint or dust left behind. Thanks for your help Orlando, it was a pleasure doing business with you!
Response from the owner · 2 days ago
Thank you so much Georgette for the kind words, the pleasure was truly mine. I just truly can’t stand when people get taken advantage of especially from the big box stores. If there’s something I can do to help correct the issue, while I’m there that’s just protocol for what I’m there to do… “Always leave the customers house better than when I walked in!”…. Again thank you for your patience and I look forward to what’s next on the docket.
Yu-Huan Chen6 reviewsiTotal number of Google reviews Yu-Huan has written across all businesses on Google Maps, not just this one.
Thanks to Orlando for the quick response! Both toilets in my house stopped working at the same time, and he came to the rescue before things turned into a disaster! 😂 Fast, reliable, and a lifesaver. Highly recommend!
Price assessment: Not sure
Response from the owner · a month ago
Thank you for the kind words Jenny as well as welcoming me into your home I truly appreciate it, I look forward to helping out in the future with any of your home improvements
Kaitlin Williams2 reviewsiTotal number of Google reviews Kaitlin has written across all businesses on Google Maps, not just this one.
Orlando does an outstanding job! He's completed many different projects for my family, and is currently working on one now. every single one has exceeded our expectations. At this point, he's more like family than just someone we hire because we've built so much trust in his work over the years. The pictures below don't do any justice to the amazing work he does in person. He's incredibly dependable. His timing is excellent he shows up when he says he will, works efficiently, and finishes projects in a timely manner without ever sacrificing quality. Finding someone who is honest, reliable, and consistently delivers exceptional work is rare, but Orlando is exactly that. We won't trust anyone else with our home and will continue calling him for any future projects. If you're looking for someone who treats your home like it's his own, I can't recommend Orlando enough. You will not be disappointed!
Response from the owner · 4 months ago
Thank you so much Kaitlin for the kind words, I truly appreciate you guys welcoming us back in for another project, and as always I look forward to whatever is next on the agenda. Thank you again🙏🏽🙏🏽
Benedicta A-A2 reviewsiTotal number of Google reviews Benedicta has written across all businesses on Google Maps, not just this one.
Olando was very professional, punctual, and knowledgeable. He did a flawless job repairing my broken table and made sure everything was secure before leaving. His workmanship was excellent, and he was courteous throughout the entire process. He is reliable, responds quickly, and stands by his word. I truly appreciate his help and would definitely recommend him to anyone looking for a trustworthy handyman in the Lexington area. I’ll definitely be calling him again for future projects. Thank you again!
Response from the owner · 4 months ago
Thank you so much Nanna for the kind words, I truly appreciate, feel free to reach back out anytime and I’ll be happy to help, thank you again 🙏🏽
Dan Dyar1 reviewiTotal number of Google reviews Dan has written across all businesses on Google Maps, not just this one.
I hired Orlando to repair my deck storm doors. He did an outstanding job! I would highly recommend him to anyone!
Price assessment: Reasonable price
Services: General construction
Response from the owner · 4 months ago
Thank you Dan for the kind words as well as having me out to help with your home improvement project, I truly appreciate it. I look forward to whatever is next on the docket 👍🏽
W RobertsonLocal Guide · 464 reviewsiTotal number of Google reviews W has written across all businesses on Google Maps, not just this one.
No follow-up. No follow through
Just a waste of time.
I don't know where these reviews came from but if I could give negative stars I would.. Sucked.
Response from the owner · 5 months ago
Unfortunately, I don’t have any information for you in my system, I checked text messages as well as emails and I have no record of your name in our system so please remove this review as it doesn’t reflect me or my organization fairly since we never provided you service respectfully.
Linda Keck3 reviewsiTotal number of Google reviews Linda has written across all businesses on Google Maps, not just this one.
Orlando and Ezra did a great job removing/replacing the light fixture in our office bathroom. They responded quicker than other companies that I contacted and were reasonably priced. I would certainly recommend them and will use them again for future needs.
Price assessment: Reasonable price
Services: Service not listed
Response from the owner · 7 months ago
Thank you Linda for the opportunity, we truly appreciate the kind words as well as further business and referrals.
Rochelle “Shelly” Smith8 reviewsiTotal number of Google reviews Rochelle has written across all businesses on Google Maps, not just this one.
Orlando came out at the last minute to help us with some small repairs that had to be completed before closing on our house. He was very professional and did great work. Thank you again for helping us out of our bind!!!
Response from the owner · 7 months ago
Thank you Rochelle for the kind words I truly appreciate it, feel free to reach back out anytime for anything, again congratulations on your new home.
Cynthia R9 reviewsiTotal number of Google reviews Cynthia has written across all businesses on Google Maps, not just this one.
Orlando and Ezra installed a replacement screen door. They were true to their word. Called to set up a time when they came back in town. Notified me when they were on their way. I really appreciated the communication. And they did a great job hanging the new door, making sure it had the correct hardware, etc. Professional and respectful. Would use them again!
Price assessment: Reasonable price
Services: Home maintenance & repairs
Response from the owner · 8 months ago
Thank you so much Cindy for welcoming us into your home as well as the kind words, we truly appreciate it. It was a pleasure meeting you. We look forward to helping out anytime in the future for any of your home improvements. Thanks again
John Rogers6 reviewsiTotal number of Google reviews John has written across all businesses on Google Maps, not just this one.
Orlando and his son's came out twice to do some handy work. The first time they installed 3 ceiling fans and the second time they mount a TV. They are professional, friendly and reasonably priced. Thank you and I will be using them again.
Services: Fan installation, TV mounting
Response from the owner · 9 months ago
Thank you John, we appreciate you having us back out. We look forward to whatever’s next on your list.
